MyLivingChoice

Dexter Health Care

64 Park Street

2.2(10 ratings)

Dexter Health Care, photo 1

Quick Facts

Total units
53
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
53

What Families Think

Reviews of Dexter Health Care are overwhelmingly negative, describing serious lapses in basic care, unanswered call buzzers, and one account of severe neglect that contributed to a resident's death. Multiple reviewers also report that administration fails to return phone calls and does not follow through on commitments made to families.

The Bad

  • Multiple reports of call buzzers going unanswered for long periods
  • One detailed account of severe neglect leading to sepsis and death
  • Several reviewers say administration does not return phone calls
  • Reports of promises to families not being followed through on

AI-generated from reviews and community data.

Dexter Health Care is a senior living community in Dexter, Maine offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.2 out of 5 across 10 reviews.

About Dexter Health Care

Dexter Health Care is a senior living community located in Dexter, Maine, offering specialized professional levels of care and support in a home-like setting.

The community is staffed by experienced professionals who follow evidence-based clinical best practices designed to promote health and safety. Care is delivered in a welcoming, comfortable environment that emphasizes personal attention in an intimate setting.

Dexter Health Care is situated in charming, rural Dexter, Maine, where residents benefit from the peaceful character of the surrounding area.

Types of Care at Dexter Health Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Dexter Health Care

2.2overall · 10 ratings combined

2.2★ on Google (10)

Christine Cann

Feb 2026

via Google ↗

My Mom stayed here for a short time for rehab . She was left alone most of time , Noone would answer call buzzer for and hour sometimes , she needed help using pot chairs and pulling up pants when she 1st got there asked for help CNA told her she can do it herself . Widow lock in her room broke , emergency exit blocked with snow . Dementia patients in wheel chairs going up halls to rehab scaring her when she rang call buzzer No one came . I had to literally call nurses station to alert them on situation. Poor care place to be .

Ashley Thompson

Nov 2025

via Google ↗

My mother-in-law is/was here for skilled nursing. Her health significantly declined, we've tried to get additional testing done and advocate for her. The facility never answers their phone, never returns phone calls, and is making it next to impossible to transfer her to a better facility.

Scott Thies

Jun 2025

via Google ↗

Administration is terrible. They do not return calls or do what they say the will.

Jeremy Koerperich

Nov 2024

via Google ↗

I wish giving them a Negative Star was possible! They make a lot of promise that are not carried out. It is very sad for the residents of this facility.

Sheryl Reed

Nov 2024

via Google ↗

My mother was there five months and they sent her to the ER with sepsis, malnutrition, dehydration and in need of emergency surgery to remove all the dead tissue and part of the infected bone on her bottom from neglect. They made her so weak. My mother fought to recover but it became too much and she passed away last night. My mother was wheel chair bound when she was checked in to this nursing facility and in a short time she gained many more health issues. It is shocking and horrific that this level of neglect happened to her and lead to her death. Just horrible. The photos are before she went checked into the nursing home, and then the day she was sent to the emergency room from the nursing home and then last night on her death bed just before she passed.

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Government Inspection History

8 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 27, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2026

Dec 30, 2025Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2026

Sep 10, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 8, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

Aug 26, 2025Health Complaint7 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 22, 2025

Oct 31, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedCorrected Nov 25, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

Nov 8, 2023Fire Safety StandardHealth Standard11 citations
  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity B of L: potential for minimal harm, patternCorrected Dec 15, 2023

Oct 17, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 5, 2023

Aug 30, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Dexter Health Care offer?

Dexter Health Care offers Skilled Nursing / Long Term Care.

Where is Dexter Health Care located?

Dexter Health Care is located at 64 Park Street in Dexter, Maine.

What do families say about Dexter Health Care?

Reviews of Dexter Health Care are overwhelmingly negative, describing serious lapses in basic care, unanswered call buzzers, and one account of severe neglect that contributed to a resident's death. Multiple reviewers also report that administration fails to return phone calls and does not follow through on commitments made to families.

How did Dexter Health Care do on recent health and safety inspections?

Dexter Health Care had 8 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Dexter Health Care?

Submit the Request Information form on this page, or contact Dexter Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Dexter.