635 Schley Street
2.7(9 ratings)
CMS Care Compare
Reviews for Desoto Retirement & Rehab Center are largely negative, with families describing serious lapses in care, medication problems, and poor communication from staff, though a few reviewers singled out the therapy team and one aide for compassionate care.
AI-generated from reviews and community data.
Desoto Retirement & Rehab Center is a senior living community in Mansfield, Louisiana offering Skilled Nursing / Long Term Care. Families rate it 2.7 out of 5 across 9 reviews.
Desoto Retirement & Rehab Center is a skilled nursing / long term care community in Mansfield, Louisiana. The community is licensed for up to 135 residents.
Families rate Desoto Retirement & Rehab Center 2.7 out of 5 based on 9 Google reviews.
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Help Me Choose2.7overall · 9 ratings combined
2.7★ on Google (9)
Shaie Potter
Apr 2025
Today I called, looking for my mom who nobody has been able to contact for a while. They told me they couldnt give me information about her, even though all i asked is if she was there. Then they hung up on me very rudely in the middle of me asking a question. They had her listed with no known family. She passed away in January and nobody was told. Even though my sister, my aunt, and my mom's boyfriend were all in contact with Mom before she passed.
Edward Clark
Apr 2023
This establishment has a group of employees that apparently don’t have any job titles when they are asked to Assist a residents. My grandma spent some time there because it was close to home verses going to Shrevport and it was the worst experience ever. There where some employees that we know personally that was great. Roslyn is the best example of patience and respect when it came to my grandma. She was always so attentive . But she always was told by over night staff that it’s not there job to assist her with restroom even if call light is on it will be the next morning and she has to sit uncomfortable the entire night. And would be told I will be right back I’m not your aide. So please reconsider before taking anyone to the facility.
Mason Royer
Jun 2018
THIS PLACE IS THE BEST THEY WILL GO TO LIMIT FOR THEIR RESIDENTS. EVERYONE IS SMILING AND EAGER TO PLEASE. I WOULD RECOMMEND THEIR AWESOME THERAPY TEAM WHO IS THE MOST EXCELLENT IN CHEERING OUT RESIDENTS ON WHEN MEETING GOALS AND CONT TO ENCOURGE RESIDENTS. THEY ALSO HAVE THE MOST TOP NOTCH TEAM.
Chikodi Scott
May 2018
Stay as far away as you can from this place. The workers car more about their jobs than the health and well-being of the residents.
Miriam Bey
May 2018
I placed my parents there because it was close to my brother, biggest mistake I ever made. They gave my father some medication (Xanax n Prozac) which did not agree with him, then he stopped eating, drinking, talking, and walking. They put a hospital gown on him put the AC on 69° put him in the bed to die. When I got there (from GA) he needed oxygen my sister n I transferred him to the hospital where he later died. I took my mother out of there. The aide said they could not tell us anything cause they needed their jobs.
4 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 7, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 29, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 14, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Desoto Retirement & Rehab Center offers Skilled Nursing / Long Term Care.
Desoto Retirement & Rehab Center is located at 635 Schley Street in Mansfield, Louisiana.
Reviews for Desoto Retirement & Rehab Center are largely negative, with families describing serious lapses in care, medication problems, and poor communication from staff, though a few reviewers singled out the therapy team and one aide for compassionate care.
Desoto Retirement & Rehab Center had 4 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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