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Desert Highlands Care Center is a long-term skilled nursing and rehabilitation facility in Kingman that has served the community since the 1970s. Reviews are sharply mixed: one family found the staff attentive and the facility clean and welcoming, while several others report serious problems with lost belongings, medication timing, staffing levels, and communication from administration.
AI-generated from reviews and community data.
Desert Highlands Care Center is a senior living community in Kingman, Arizona offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Cable or Satellite TV. Families rate it 2.8 out of 5 across 34 reviews.
Desert Highlands Care Center is a long-term care and rehabilitation facility in Kingman, Arizona, offering skilled nursing services with 24-hour care, onsite medication management, and therapeutic support. The community has served Kingman since the 1970s and maintains a philosophy centered on residents' quality of life and independence.
The facility provides occupational, physical, and speech therapy along with laboratory, social, and vision services. Staff are trained to assist residents with daily activities and mobility needs, with a focus on helping residents achieve their personal goals and maintain an active lifestyle.
Traditional suites are designed with resident safety and comfort in mind, featuring free cable television, individual thermostat control, and accessible bathrooms. The community also offers custom nutritional programs tailored to individual health needs.
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Help Me Choose2.8overall · 34 ratings combined
2.8★ on Google (34)
April Wilcox
Jun 2026
They discharged my confused mother to her roommate with no instructions or walker. My mother missed her dialysis appointment do to lack of communication. My mother fell at home. When I called and left a message to ask about follow up appointments or when home health care was coming I had to leave a message for the social worker who refused to call me back. Thanks for all the problems you caused me
Dirty Harry
Jun 2026
Horrible care of elderly @ Desert Highlands. Administration doesn't care about the patients, just the money they pay. Don't leave your loved ones there! The night shift is the worst!
jean lewis
Mar 2026
One star laundry-they lost 4 out of 5 items I sent even though I had put my name and room number in all items. A lady from the laundry came a few days later and threw two pairs of blue pants in my closet that weren’t mine. Food 3 star- one night they only sent a package of mini Oreo cookies which they said I ordered-lies I’m borderline diabetic and avoid processed sweets. CNAs work hard but on several nights one of them had to cover 15-19 patients. Nurses were adequate but some nights didn’t get my night meds until 10:30 pm. Physical/Occupational therapists were good-would give them 4 stars. Several times I called their number from internet information to ask to see administer re several problems and she was responsive to my concerns. Like most rehab places in Mohave County, if you want decent service you had better be able to advocate for yourself or have someone who can advocate for you.
Kenneth
Sep 2025
My wife was in this place for about 3 weeks they lost her clothes and they lost her medicine that i took in so they could see what she was taking. The nurse's were good but the people that make sure they had clean beds and clean clothes on were not even close to being any good at all. They said that my wife clothes were messed in so they put them in the trash that is a 100% lie she never even put them on because they keep her in diapers because she couldn't go to the bathroom I just got them for her at Walmart and her shirt was never even worn i had just gotten her clothes from Walmart and how could she have messed in her shirt someone wanted them because they were new and did not think anyone would miss them. All I have gotten is the run around I am going to report them to who ever I can. I tried calling the main person in charge and the voice mail was always full. This place needs to be looked in to about some of their practices. They could have replaced my wife stuff but no one ever offered. I hope people really pay attention to this place if they let their love ones go. I am going to call the state representative and anyone else i can talk to about desert highlands. I will make sure I let everyone in Kingman Arizona know how they operate. This is not over by any means I am retired and I have nothing but time. Kenneth linens
Bernie Skinner
Feb 2025
I want to take a moment to discuss Desert Highlands. We're pretty new in town and with my husband in the hospital I needed to choose a rehab facility for him. The Admissions Director took all the time I needed to answer questions and take a tour. I quietly observed the staff. Being very judgemental and an advocate for my husband I made THE BEST choice. When I faced the hardest decision of all…to place him permanently Desert Highlands is the only facility I would except. You'll find someone cleaning ALL THE TIME, activities calendar posted and the doors thrown open to welcome visitors and pets. The sign says they love what they do…You'll see it's true.
Desert Highlands Care Center offers Skilled Nursing / Long Term Care.
Desert Highlands Care Center is located at 1081 Kathleen Ave in Kingman, Arizona.
Desert Highlands Care Center is a long-term skilled nursing and rehabilitation facility in Kingman that has served the community since the 1970s. Reviews are sharply mixed: one family found the staff attentive and the facility clean and welcoming, while several others report serious problems with lost belongings, medication timing, staffing levels, and communication from administration.
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