Troy Plowden
Jun 2026
The Staff was exceptional and Outstanding. They will answer the questions and give you clear understanding. They are so kind to there people. I recommend them for their services.
Deep Creek Health & Rehabilitation
1017 George Washington Highway North4.9(46 ratings)· Chesapeake average: 4.3
1 / 2Quick Facts
- Total units
- 120
- Medicare rating
- 2 of 5
- Ownership
- For profit, Partnership
- Certified beds
- 120
- Inspections
- View history (102 citations)
- Specialized services
- Offers TPN and tracheostomy care on-site
- Nursing coverage
- Around-the-clock nursing care provided
- Therapy services
- On-site PT, OT, and speech therapy
CMS Care Compare
What Families Think
Families and residents at Deep Creek Health & Rehabilitation consistently praise the staff's kindness, responsiveness, and clear communication. Reviewers highlight a clean, compassionate environment and note strong leadership engagement, giving the community a high overall satisfaction rating.
The Good
- Staff described as kind and compassionate
- Clean facility noted by family members
- Administrator praised as energetic and engaged
- Clear communication with families about care
- Strong overall reputation among reviewers
AI-generated from reviews and community data.
Deep Creek Health & Rehabilitation is a senior living community in Chesapeake, Virginia offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.9 out of 5 across 46 reviews.
About Deep Creek Health & Rehabilitation
Deep Creek Health & Rehabilitation is a skilled nursing facility in Chesapeake, Virginia offering short-term rehabilitation, long-term care, and memory care services. The community is dedicated to helping seniors recover and thrive through high-quality, compassionate care.
The facility provides advanced therapeutic services including physical therapy, occupational therapy, speech therapy, memory support, TPN (total parenteral nutrition), and specialized pulmonary and tracheostomy services. Many short-term rehabilitation patients successfully transition back to their homes and communities with the support of the skilled clinical team.
Deep Creek operates with around-the-clock nursing care and employs advanced equipment alongside skilled therapists to help seniors regain independence and mobility. The care professionals work collaboratively to provide personalized support and ensure residents remain safe and comfortable throughout their stay.
Types of Care at Deep Creek Health & Rehabilitation
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Deep Creek Health & Rehabilitation
4.9overall · 46 ratings combined
4.9★ on Google (46)
Towanda Wiggins
Jun 2026
The staff was very helpful and kind. They offer great assistance with all my needs.
Latisha Porter
May 2026
Great facility! The administrator is very passionate about the facility and all the residents. He is energetic and always positive! Would definitely recommend this facility for anyone in need of great care!
R K
Apr 2026
One of the best facilities around. Great customer service! They really care about their patients!’
Erica Davis
Apr 2026
I can truly say as a family member that is there i do like this place. They are very nice, clean and compassionate people. I pray that you all continue to strive for excellence as always. Love Mrs. Davis and family
Government Inspection History
5 inspection visits in the last three years, 102 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 19, 2025Health Complaint6 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 27, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2025
Nov 16, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023
Jul 22, 2021Fire Safety StandardHealth Standard24 citations
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2021
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2021
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2021
Meet fire sprinkler requirement for tall buildings.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2021
Have proper power supply for life support equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2021
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2021
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2021
Establish staff and initial training requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 5, 2021
Conduct risk assessment and an All-Hazards approach.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 5, 2021
Establish emergency prep training and testing.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 5, 2021
Apr 16, 2019Fire Safety StandardHealth Standard43 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2019
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2019
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2019
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2019
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2020
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2019
Establish policies and procedures for volunteers.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Address subsistence needs for staff and patients.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Address patient/client population and determine types of services needed.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Include a process for Emergency Preparedness collaboration.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Develop Emergency Preparedness policies and procedures.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish procedures for tracking staff and patients during an emergency.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish policies and procedures including evacuation.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish policies and procedures for sheltering.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish policies and procedures for medical documentation.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Create arrangements with other facilities to receive patients.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish roles under a Waiver declared by secretary.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Develop a communication plan.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
List the names and contact information of those in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish methods for sharing information.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Provide a means of sharing information on occupancy/needs.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Provide family notifications of emergency plan.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish emergency prep training and testing.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Establish staff and initial training requirements.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected May 31, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected May 31, 2019
Jul 27, 2017Fire Safety StandardHealth Standard28 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Meet requirements for the use of electrical equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2017
Allow residents the right to participate in the planning or revision of care and treatment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Ensure each resident receives an accurate assessment by a qualified health professional.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Provide necessary care and services to maintain or improve the highest well being of each resident .
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2017
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2017
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2017
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Deep Creek Health & Rehabilitation offer?
Deep Creek Health & Rehabilitation offers Memory Care and Skilled Nursing / Long Term Care.
Where is Deep Creek Health & Rehabilitation located?
Deep Creek Health & Rehabilitation is located at 1017 George Washington Highway North in Chesapeake, Virginia.
What do families say about Deep Creek Health & Rehabilitation?
Families and residents at Deep Creek Health & Rehabilitation consistently praise the staff's kindness, responsiveness, and clear communication. Reviewers highlight a clean, compassionate environment and note strong leadership engagement, giving the community a high overall satisfaction rating.
How did Deep Creek Health & Rehabilitation do on recent health and safety inspections?
Deep Creek Health & Rehabilitation had 5 government inspection visits in the last three years, with 102 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Deep Creek Health & Rehabilitation?
Submit the Request Information form on this page, or contact Deep Creek Health & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Deep Creek Health & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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