Deaconess HomeCare of Columbia

Susan Harter

Mar 2025

via Google ↗

All the services we received from Deaconess Home Health were exceptional. The nurses were very kind, empathetic, and detailed. And the therapists were such a pleasure to work with. We always enjoyed their sessions. I would highly recommend this group!

Jennifer Jones

Nov 2023

via Google ↗

I take care of two 86-year-old people. One is very unhealthy and I’m constantly needing home health. Well, when the other one needed home health, they wanted to go with Deaconess because that’s who the doctor brought up first, not recommended just First. She just told the doctor to set it up and that’s who they set it up with. The first couple of nurses were amazing. They were great. I haven’t had problems with the nurses at all. It’s the office. I have not had much success. Getting phone calls returned first of all. They don’t come out to my house. I give my mother her shots but they supply there’s syringes. So this morning when I called to tell them, we were out of syringes, and they needed to bring us more to her house, They said OK. Then about an hour and a half two hours later they call us back and say well we’ve got them down here at the office but we can’t bring them to you. I said I can’t come get them. Well, we don’t have anybody out that way and we can’t get them to you. I said, well, I can’t come get them and she said OK thank you they’re here. Then i’m mad. They won’t bring them to us. They’re home health. Medicare payd them to take care of my mother at home. Which this time includes bringing her syringes and supplies. So I get the manager on the phone and she proceeds to tell me they’re gonna bring them to me. How did that change? So I get that manager to bring the girl in her office and of course she said she didn’t say it. but when I asked her questions on A three-way conversation where all could be heard by everybody, I blatantly caught her in a lie that she did say it. Because she couldn’t answer my question and the manager steps in and says will bring them to you and that’s the end of it. So their office lies, doesn’t want to bring things to the house and they’re in home healthcare?

David Dunham

Nov 2019

via Google ↗

Exceptional service and Professional! The care givers are very qualified and are prompt. They let you know when they are coming, unlike other companies! Nicole ( OT ), Taylor ( nurse), Jeremy ( PT ), and Derek ( nurse ) are all top notch! Thank you, Deaconess Home Care. I would not look anyplace else for service if it’s needed in the future!