3.7(3 ratings)· Columbia average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers are split between praising individual caregivers, nurses, and therapists as attentive and professional, while one family reported serious frustration with the agency's office over slow communication, refusal to deliver needed medical supplies, and a staff member being caught in a lie. With only three Google reviews, the picture is limited but polarized.
AI-generated from reviews and community data.
Deaconess HomeCare of Columbia is a home care agency serving Columbia, Mississippi offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.7 out of 5 across 3 reviews.
Deaconess HomeCare of Columbia is an at-home care agency serving clients in Columbia, Mississippi.
Reviewers consistently praised the qualifications and professionalism of the care team, noting that nurses and therapists were kind, empathetic, and detail-oriented. Several families highlighted the agency's communication, with one reviewer noting that staff "let you know when they are coming, unlike other companies." Reviews were mixed on consistency, with one family's experience varying across different nursing visits.
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Help Me Choose3.7overall · 3 ratings combined
3.7★ on Google (3)
Susan Harter
Mar 2025
All the services we received from Deaconess Home Health were exceptional. The nurses were very kind, empathetic, and detailed. And the therapists were such a pleasure to work with. We always enjoyed their sessions. I would highly recommend this group!
Jennifer Jones
Nov 2023
I take care of two 86-year-old people. One is very unhealthy and I’m constantly needing home health. Well, when the other one needed home health, they wanted to go with Deaconess because that’s who the doctor brought up first, not recommended just First. She just told the doctor to set it up and that’s who they set it up with. The first couple of nurses were amazing. They were great. I haven’t had problems with the nurses at all. It’s the office. I have not had much success. Getting phone calls returned first of all. They don’t come out to my house. I give my mother her shots but they supply there’s syringes. So this morning when I called to tell them, we were out of syringes, and they needed to bring us more to her house, They said OK. Then about an hour and a half two hours later they call us back and say well we’ve got them down here at the office but we can’t bring them to you. I said I can’t come get them. Well, we don’t have anybody out that way and we can’t get them to you. I said, well, I can’t come get them and she said OK thank you they’re here. Then i’m mad. They won’t bring them to us. They’re home health. Medicare payd them to take care of my mother at home. Which this time includes bringing her syringes and supplies. So I get the manager on the phone and she proceeds to tell me they’re gonna bring them to me. How did that change? So I get that manager to bring the girl in her office and of course she said she didn’t say it. but when I asked her questions on A three-way conversation where all could be heard by everybody, I blatantly caught her in a lie that she did say it. Because she couldn’t answer my question and the manager steps in and says will bring them to you and that’s the end of it. So their office lies, doesn’t want to bring things to the house and they’re in home healthcare?
David Dunham
Nov 2019
Exceptional service and Professional! The care givers are very qualified and are prompt. They let you know when they are coming, unlike other companies! Nicole ( OT ), Taylor ( nurse), Jeremy ( PT ), and Derek ( nurse ) are all top notch! Thank you, Deaconess Home Care. I would not look anyplace else for service if it’s needed in the future!
Deaconess HomeCare of Columbia offers At-Home Care.
Deaconess HomeCare of Columbia is located at 418 Sumrall Rd #6 in Columbia, Mississippi.
Deaconess HomeCare of Columbia carries a 3.7 out of 5 rating from 3 Google reviews. Reviewers are split between praising individual caregivers, nurses, and therapists as attentive and professional, while one family reported serious frustration with the agency's office over slow communication, refusal to deliver needed medical supplies, and a staff member being caught in a lie. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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