301 South Main Street
4.4(58 ratings)
1 / 5CMS Care Compare
Reviewers give Cumberland Valley Manor a high overall rating and many praise the staff's warmth and attentiveness, but a handful of recent reviews describe serious lapses in care and communication with families. The mix of glowing and alarming accounts suggests care quality may vary significantly by shift or department.
AI-generated from reviews and community data.
Cumberland Valley Manor is a skilled nursing / long term care community in Burkesville, Kentucky. The community is licensed for up to 84 residents.
Families rate Cumberland Valley Manor 4.4 out of 5 based on 58 Google reviews.
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Help Me Choose4.4overall · 58 ratings combined
4.4★ on Google (58)
Byron Groce
Jan 2026
I wish the people in healthcare would actually treat their patients like human beings. I went to visit a family member, and when I tried to wake him up, his eyes were matted shut and he couldn’t even open them. No one should ever be left like that, and it honestly broke my heart to see.
jennefer Trent
Mar 2025
This facility for the resident here make sure the resident are alway happy and took care of. This place has activities that employees does with the resident. The nurses are very caring and make sure ...
Jessica Dishman
Feb 2025
If I could give no stars I would. My grandmother has fell so many times due to negligence. None of the staff communicate with family members in a timely manner or we have to hear from the hospital that she’s there and we didn’t even know she got hurt at this nursing home. They need to be shut down or retrained. There’s no reason for this kind of neglect to go on. I’m a CNA and I would never treat my clients how they have treated theirs.
Trisha Jane
Nov 2023
Cumberland Valley Manor has the most loving and exceptional staff any facility could have! From the administration down- they are a loving, compassionate team! You could not ask for a more knowledgeable and caring staff to care for your family!
Shadow Runner
Nov 2022
My first time calling to get in touch with a family member was terrible. I wasn't sure which station I needed so I pushed button 4 (for all other calls) it sent me to station 1 and the lady who answered was very rude. I asked if she could put me through to my family member and she got snappy saying " this is station one, you need to go to station two. It tells you this on the automated message. You actually need to call on the cordless phone" (like I know which phone I'm freakin' calling) She wouldn't even let me tell her my apologies as she kept running her mouth as if I ruined her whole day! Let me just say that the automated message does NOT tell you what each station does so I didn't know what station I needed. So she puts me through to station two and the nicer woman told me I need to call a complete different number (I'm guessing the cordless phone) I really hope that the folks that live there don't get treated the way that lady at station one treated me.
Cumberland Valley Manor offers Skilled Nursing / Long Term Care.
Cumberland Valley Manor is located at 301 South Main Street in Burkesville, Kentucky.
Reviewers give Cumberland Valley Manor a high overall rating and many praise the staff's warmth and attentiveness, but a handful of recent reviews describe serious lapses in care and communication with families. The mix of glowing and alarming accounts suggests care quality may vary significantly by shift or department.
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