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River Run Healthcare of Coal Grove

813 1/2 Marion Pike

3.4(26 ratings)

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River Run Healthcare of Coal Grove, photo 11 / 2

Quick Facts

Total units
57
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
57
Facility size
Licensed for 57 residents
Care setting
Skilled nursing and long-term care only

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of River Run Healthcare of Coal Grove are mixed, with some families praising attentive, kind-hearted staff and continuity of care, while others report serious concerns about sanitation and communication. The community holds a 3.4 out of 5 rating from 26 Google reviews, reflecting this split experience.

What reviewers praise

  • Staff described as caring and attentive
  • Low staff turnover noted by one reviewer
  • Nurses and doctor respond promptly to illness
  • Clean, well-kept environment per one review

What reviewers flag

  • One report of unsanitary conditions, untracked food temperatures
  • Multiple reviewers cite poor phone communication and unanswered calls
  • One reviewer called for facility to be shut down
  • Difficulty reaching a doctor or nurse practitioner for appointments

AI-generated from reviews and community data.

River Run Healthcare of Coal Grove is a senior living community in Coal Grove, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 26 reviews.

About River Run Healthcare of Coal Grove

River Run Healthcare of Coal Grove is a skilled nursing and long-term care facility in Coal Grove, Ohio, with a licensed capacity of 57 residents.

Families describe the nursing and clinical staff as attentive and responsive to medical needs, with one noting they "try to respond to any illness or sickness the patients may have, with utmost efficiency and kindness." Several reviewers emphasize that staff members go out of their way to ensure residents feel cared for and heard. At the same time, families have reported frustration with phone communication, difficulty reaching the facility and getting updates on residents' status.

One area of concern highlighted in reviews involves food handling and kitchen sanitation practices. Some families have also noted that there is room for improvement in how residents and families can schedule appointments or reach clinical staff outside of immediate care moments.

River Run Healthcare of Coal Grove holds a 3.4/5 rating across 26 Google reviews, reflecting mixed experiences among families.

Types of Care at River Run Healthcare of Coal Grove

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of River Run Healthcare of Coal Grove

3.4overall · 26 ratings combined

3.4★ on Google (26)

Bonnie Noble

Jun 2025

via Google ↗

River Run of Coal Grove is a shining example of what compassionate, attentive senior care should look like. From the moment you step through the doors, the commitment to residents’ well-being is immediately clear. The facility is warm and welcoming, but what truly sets it apart is the staff. The team at River Run goes above and beyond to ensure that every resident feels seen, heard, and cared for. Staff members are not only well-trained and professional, but genuinely kind-hearted. Their dedication is evident in the way they interact with residents — with patience, respect, and a true sense of compassion. Families can rest easy knowing that their loved ones are in good hands. Whether it’s assistance with daily living, medication management, or just a friendly face to talk to, the care team provides support tailored to each individual’s needs. The continuity of care is strong, and staff turnover appears low — which speaks volumes about the work environment and leadership. River Run of Coal Grove doesn’t just offer a place to live; it offers a place to thrive. With meaningful activities, a clean and well-kept environment, and a team that treats residents like family, it stands out as a trusted choice for senior living.

Theodore

Mar 2025

via Google ↗

I've called several times, I've been sent to voicemails multiple times, no one seems to answer phones there on a regular basis, called to get info on a resident, still haven't heard anything back, has anyone else had a bad experience with this place? Seems as though they lack communication skills.

J. Abdon Manuel Bonilla

Jan 2025

via Google ↗

However Prompt the Staff is...there is Always room for Improvement. And.. The Doctor or the Nurse-Practicioner could leave "a Way" for the Residents or Staff to get in touch with, or contact for an Appointment..!!

Abdon M. Bonilla

Nov 2024

via Google ↗

As I write this Review of the River Run (Crystal Care) Rehabilitation Hospital/Nursing Facility, i feel that the Staff are top notch, and are caring and fairly Prompt of looking to the Patients in this Facility. The Nurses and The Doctor on call try to respond to any illness or sickness the patients may have, with utmost efficiency and kindness... Some of the Residents there are past Caring about to My way of thinking but this Facilitys Staff do their very best to see to their needs and wants anyways...to their credit. There's always room for improvement in any review, but I'm very satisfied that River Run has a competent staff and they do their level best to make the Residents have a final Quality of life in here.

Shawna Massie

Sep 2023

via Google ↗

This facility is disgusting. The food in the kitchen is not rotated, no temperatures are being logged in the book. It is very unsanitary. The management, mostly the administrator doesn’t do anything to make this environment any better. It should be shut down!

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Government Inspection History

5 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 11, 2025Fire Safety StandardHealth Standard9 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 8, 2025

  • Have proper power supply for life support equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2025

Mar 26, 2024Health Complaint2 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024

Mar 4, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 16, 2024

Oct 19, 2023Fire Safety StandardHealth Standard10 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2023

Dec 7, 2021Fire Safety StandardHealth Standard11 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2022

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 6, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does River Run Healthcare of Coal Grove offer?

River Run Healthcare of Coal Grove offers Skilled Nursing / Long Term Care.

Where is River Run Healthcare of Coal Grove located?

River Run Healthcare of Coal Grove is located at 813 1/2 Marion Pike in Coal Grove, Ohio.

What do families say about River Run Healthcare of Coal Grove?

Reviews of River Run Healthcare of Coal Grove are mixed, with some families praising attentive, kind-hearted staff and continuity of care, while others report serious concerns about sanitation and communication. The community holds a 3.4 out of 5 rating from 26 Google reviews, reflecting this split experience.

How did River Run Healthcare of Coal Grove do on recent health and safety inspections?

River Run Healthcare of Coal Grove had 5 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit River Run Healthcare of Coal Grove?

Submit the Request Information form on this page, or contact River Run Healthcare of Coal Grove directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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