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Crowne Health Care Of Citronelle

19225 North 4th Street

4.3(22 ratings)

Crowne Health Care Of Citronelle — photo 11 / 5

Quick Facts

Total units
69
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
69
Therapy services
On-site physical, speech, and occupational therapy
Medical oversight
Physicians and nurse practitioners available around the clock
Payment options accepted
Private insurance, HMOs, and long-term care insurance

What Families Think

Crowne Health Care of Citronelle is a skilled nursing facility where most reviewers describe a clean, friendly environment with attentive staff and active recreational programs. A couple of reviewers raised serious concerns about staff conduct and possible billing or compliance issues, which stand out against the otherwise positive feedback.

The Good

  • Staff described as friendly and helpful
  • Facility kept clean
  • Attentive, family-like care for residents
  • Active daily activities program
  • Physical, speech, and occupational therapy on-site

The Bad

  • One report of unprofessional or rude staff behavior
  • One report alleging a possible legal/billing compliance issue

AI-generated from reviews and community data.

About Crowne Health Care Of Citronelle

Crowne Health Care of Citronelle is a skilled nursing facility in Citronelle, Alabama, offering physical rehabilitation, short-term care, and long-term care. The federally and state-licensed facility is Medicare- and Medicaid-certified and accepts private or self-pay arrangements, most private insurance policies, some HMOs, and supplemental or long-term care insurance.

The community provides personalized care plans developed by a committed team of nurses and medical staff available around the clock. Care services include oversight by physicians and nurse practitioners, assistance with daily living, and support from certified nursing assistants who receive regular in-service educational training. Therapy services include physical therapy, speech therapy, and occupational therapy to help residents recover function and independence following surgery, injury, or stroke.

Dining at Crowne Health Care features Southern favorites and homestyle cuisine prepared by kitchen staff and monitored by a registered dietician. Special diets and resident requests are accommodated daily. A registered dietician works with residents on personalized nutrition planning.

The facility maintains a homelike atmosphere with 69 private and semiprivate rooms located near inviting common areas designed for social gathering and recreation. Daily scheduled activities encourage residents to exercise, build relationships, and try new experiences. Social workers on staff create personalized care plans and work closely with family members to address medical, social, and emotional needs.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 22 ratings combined

4.3★ on Google (22)

Lisa Davis

Feb 2026

via Google

Everyone was so friendly, nice and very helpful from the staff down to the patients. It also was very clean, I would highly recommend it to others.

Jean Dawson

Sep 2025

via Google

Just curious if Crowne is aware that their "hospital liaison" Amy is repeatedly breaking Stark's Law?

Dr Patricia James

Sep 2025

via Google

Thank you to the phenomenal team who serves, loves, and honors my mom like family. I’m so grateful. My mom has been a part of the Crowne family for quite some time now. Shout out to the Activities Dept for helping my mom to continue exercising her mission and purpose for life. She has always been happy there and she loves and pray for all of her caregivers along with the residents. Overall, I feel that the staff is very attentive and has that “we care” feel throughout every department in the facility. I feel like I do not have to worry about my mom and the care that she is getting and it helps me sleep peacefully at night.

irene davis

Aug 2024

via Google

Some of the staff are unprofessional, rude, and malevolent. I wouldn't trust a facility that would have such low standards as a requisite for employment. I suspect, based on what I witnessed, that they would engage in a collective cover-up if confronted with misconduct. I plan to pursue a formal complaint about the behavior of the two staff members and name them publicly.

Jabe Fincher

Sep 2022

via Google

Crowne Health Care of Citronelle is a good, clean facility with staff that cares for the residents. They have frequent activities for the residents and they have several cats and birds as local pets for the residents. The staff is very friendly and helpful for the residents.

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Frequently Asked Questions

What types of care does Crowne Health Care Of Citronelle offer?

Crowne Health Care Of Citronelle offers Skilled Nursing / Long Term Care.

Where is Crowne Health Care Of Citronelle located?

Crowne Health Care Of Citronelle is located at 19225 North 4th Street in Citronelle, Alabama.

What do families say about Crowne Health Care Of Citronelle?

Crowne Health Care of Citronelle is a skilled nursing facility where most reviewers describe a clean, friendly environment with attentive staff and active recreational programs. A couple of reviewers raised serious concerns about staff conduct and possible billing or compliance issues, which stand out against the otherwise positive feedback.

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