MyLivingChoice

Crowell Memorial Home

245 South 22nd Street

3.8(46 ratings)· Blair average: 4.1

Crowell Memorial Home, photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
74
Ownership
Single-site skilled nursing / long-term care facility

What Families Think

Reviews for Crowell Memorial Home are mixed, with many families praising kind, attentive floor staff and caregivers, while a smaller but serious set of reviews describe understaffing, neglect, and billing disputes with administration. The 3.8 rating reflects this split between warm frontline care and concerns about oversight and management practices.

The Good

  • Caregivers described as compassionate and attentive
  • Staff praised by name for going above and beyond
  • Facility described as clean and well-maintained
  • Social worker noted for supporting families through difficult situations
  • Multiple reviewers say loved ones were well cared for

The Bad

  • One detailed report of understaffing, dehydration, and injury
  • One report of care plan changes not communicated to family
  • One report of administrators disputing billing after care
  • Reviewers note weekend activities and entertainment are lacking

AI-generated from reviews and community data.

Crowell Memorial Home is a senior living community in Blair, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 46 reviews.

About Crowell Memorial Home

Crowell Memorial Home is a skilled nursing and long-term care facility in Blair, Nebraska. It serves residents requiring ongoing medical support and residential care.

Family experiences at Crowell are mixed but tell a clear story. Several families praise individual staff members, particularly certain CNAs and the social worker, for genuine compassion and attentiveness. One family wrote that a caregiver "makes my mom's day every morning." However, other families report serious gaps: understaffing that left one bedridden resident dehydrated despite repeated requests for help, and care plan changes made without family communication or explanation. A few families also raised concerns about administrative practices and billing disputes, contrasting sharply with floor-level staff they found caring.

Families note that weekend activities and entertainment are limited, and one reviewer reflected that staff should remember residents "never asked to be there" and deserve dignity in their final years. The facility's physical environment draws modest praise, with mentions of pleasant single apartments available.

Crowell Memorial Home holds a 3.8 out of 5 stars across 46 Google reviews. The ratings cluster at extremes, many five-star reviews paired with critical one- and two-star accounts, suggesting quality varies significantly by department and individual staff member.

Types of Care at Crowell Memorial Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Crowell Memorial Home

3.8overall · 46 ratings combined

3.8★ on Google (46)

Val Saucedo

Apr 2026

via Google

My son who was bed bound when moved into Crowell on 10/25/21,he was not cared for even after many calls to adult protective services.The facility was always under staffed because director of nurses allowed them to call in as they pleased,Only a few good cna's that cared for residents.My son was always dehydrated, I asked every cna to please offer water,even put signs on the walls in his room,they was ignored.the residents always asked me for a drink,since they seen me more than the staff,I always gave them water.When trays for meals were served,the residents waited to be fed cause again no staff to feed them,My son has never been to the emergency room so much as when at crowell ,for UTI'S and goll stones,from dehydration!My sons femur was broke on 1/26/24 by a nurse(Nancy) who was never fired till this day!The facility hires those with no licenses to work at facility, to name one (Shameka Damper)who also abused my son for the time employed there!The med aids gave me his medications to give to him for years ,thats against the law!My son always had bruises all over his body ,and scratches all over his body, face,head ,neck,possibly from the cna's with over 1 inch long nails! Ive seen so many residents bruised,cuts,faces black and blue!My son sat in his wheelchair many times till after 8:30 pm because no staff,I was asked to help put him into bed many times and help change him as well.My son slept in urinated bed many times,As I asked for him to be changed and into his chair to have a meal! If you love your family member,Do Not Put into Crowell home,The facility needs to be closed down!Do visit the place daily ,different hours so you see for yourself if you decide to put family there! I have proof of all im saying here.An apology will not be accepted in all the abuse my son went under! wont change the fact that he was abused by crowell facility for years!!

Ragnar Loth brook

Oct 2025

via Google

Crowell memorial is a great place to send your loved ones. They receive great care. The workers are sweet and caring. One care giver in particular named LaLa always shows a tremendous about of compassion and patience. She is a really good person and is very professional. She makes my mom’s day every morning, I really appreciate all her hard work and care she gives to the residence. You can tell she truly cares. She is always ready to help, and is not afraid to go the extra mile. Her compassion and her ability to bring comfort to the people who live here is a gift I wish I had. I would recommend this place to family and friends in the future.

dave Crazy

Dec 2023

via Google

I believe from what I see is that maybe the workers need to remember that those people never asked to be there. Life gave them a curve and now the workers are to make their last few years better

Sandra Rhone

Jul 2023

via Google

It's a nursing home...friendly &the cnas answered my questions & gave direction.. kudos

sherree turturro

Jun 2023

via Google

Social worker Robin is caring, helpful and goes above and beyond in helping out resident's and their family. Even with difficult patients, she breaks the "ice" and supports them "where they are". I am so happy with her support services to my family member

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Government Inspection History

9 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 18, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2026

Sep 25, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 5, 2025

Aug 7, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2025

Jun 12, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2025

Apr 17, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

Apr 16, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Provide a written emergency evacuation plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 1, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 1, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 1, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jun 1, 2024

Dec 14, 2023Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2024

Jul 26, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2023

Apr 20, 2023Fire Safety StandardHealth Standard16 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crowell Memorial Home offer?

Crowell Memorial Home offers Skilled Nursing / Long Term Care.

Where is Crowell Memorial Home located?

Crowell Memorial Home is located at 245 South 22nd Street in Blair, Nebraska.

What do families say about Crowell Memorial Home?

Reviews for Crowell Memorial Home are mixed, with many families praising kind, attentive floor staff and caregivers, while a smaller but serious set of reviews describe understaffing, neglect, and billing disputes with administration. The 3.8 rating reflects this split between warm frontline care and concerns about oversight and management practices.

How did Crowell Memorial Home do on recent health and safety inspections?

Crowell Memorial Home had 9 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crowell Memorial Home?

Submit the Request Information form on this page to connect with Crowell Memorial Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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