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The Crossroads of Flowery Branch

4595 Cantrell Road

2.4(72 ratings)

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Quick Facts

Total units
100
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Recent renovations
Facility recently repainted with new lighting and flooring
Management change
New management and staff took over recently

What Families Think

Reviews for The Crossroads of Flowery Branch are sharply divided: several families and volunteers describe attentive nurses, a standout social worker, and a facility actively undergoing renovation and management change, while at least one report describes serious hygiene and pest problems. The community's 2.4 out of 5 rating from 72 Google reviews reflects this inconsistency in experience.

The Good

  • Rehab and long-term care outcomes praised by residents
  • Social Services Director Canisha Robinson repeatedly singled out for communication
  • RNs and CNAs described as skilled and attentive
  • Facility underwent visible repairs, painting, and flooring upgrades
  • New management credited with turning things around
  • Volunteers report clean building and well-cared-for residents

The Bad

  • One report of roach infestation and neglected hygiene care
  • One report of a resident left in a urinal for hours
  • Overall Google rating of 2.4 out of 5 suggests inconsistent experiences

AI-generated from reviews and community data.

About The Crossroads of Flowery Branch

The Crossroads of Flowery Branch is a skilled nursing / long term care community in Flowery Branch, Georgia. The community is licensed for up to 100 residents.

Families rate The Crossroads of Flowery Branch 2.4 out of 5 based on 72 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.4overall · 72 ratings combined

2.4★ on Google (72)

Catherine Lee

Jun 2026

via Google ↗

If I could put 0 stars I would i totally don’t know where to start. First off I want to say how disrespectful every one is they should have 0 stars for this building. Need to be closed down ASAP It’s super gross inside of the building the roaches inside my mother room was horrible they never tried to clean up my mother will sit in her urinal for hoursss it’s so much I could put in here I will go on and on but state will be there soon if you have family there I will you the best if not PLEASE DO NOT GO YOU WILL REGRET IT

Robert Styron

May 2026

via Google ↗

I am a current resident here and my stay has been outstanding. Canisha Robinson has been an excellent social worker. Samia, Stormy, Cici, and Veronica have been exceptional RN’s. All the CNA’s know their job and do it well. I would definitely recommend this place for rehabilitation or long term stay. Great job to the whole staff here.

Dr. Coré Floyd

Mar 2026

via Google ↗

We arrived during a management and staff change at this location. They have done an amazing job taking care of my loved one. They have gone above and beyond to meet our needs and concerns. I am truly blessed for the staff that I am in communication with daily and for the way they are turning things around.

Fred Gerhart

Mar 2026

via Google ↗

Placed mom here for rehab. I was uncomfortable with the condition of the facility, but over the past few weeks - big changes! Skilled workers have descended on this facility, repairing and painting walls, new lights, new ceiling panels, polished floors…big time face lift! The staff? Awesome people! Responsive, polite, caring…staff gets 10 stars. A special thanks to Canisha Robinson, the Social Services Director…a little dynamo that stayed in constant communication with me, always making sure I had the latest info on mom. Many thanks to you Canisha; I am truly grateful.

Kathleen McCleskey

Dec 2025

via Google ↗

I volunteer and paint the ladies nails with my friend and neighbor. I always enjoy coming here. They recently did a Christmas party and we came and it was great, the other volunteers are amazing. The building was clean, the residents seemed well taken care of. The director is friendly and helpful. If you can please go volunteer here, if you can donate Please do. If you can bring items for the residents please do! They need and deserve help and love from their community.

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Frequently Asked Questions

What types of care does The Crossroads of Flowery Branch offer?

The Crossroads of Flowery Branch offers Skilled Nursing / Long Term Care.

Where is The Crossroads of Flowery Branch located?

The Crossroads of Flowery Branch is located at 4595 Cantrell Road in Flowery Branch, Georgia.

What do families say about The Crossroads of Flowery Branch?

Reviews for The Crossroads of Flowery Branch are sharply divided: several families and volunteers describe attentive nurses, a standout social worker, and a facility actively undergoing renovation and management change, while at least one report describes serious hygiene and pest problems. The community's 2.4 out of 5 rating from 72 Google reviews reflects this inconsistency in experience.

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