1 / 5CMS Care Compare
Crossroads Nursing and Rehabilitation is a skilled nursing facility in Hearne, Texas, offering specialized rehab for orthopedic and neurological conditions alongside long-term care. Reviews are sharply split — some families praise the caring staff and home-like feel, while others report serious neglect, unclean conditions, and poor communication.
AI-generated from reviews and community data.
Crossroads Nursing and Rehabilitation is a senior living community in Hearne, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 41 reviews.
Crossroads Nursing & Rehabilitation is a skilled nursing facility in Hearne, Texas, providing comprehensive skilled care with a focus on personalized, patient-centered support. The facility emphasizes creating a home-like environment while delivering clinical expertise tailored to each resident's unique needs.
The community offers specialized rehabilitation services including orthopedic rehabilitation for residents recovering from surgeries and injuries such as total hip and knee replacements, fractures, and post-fall injuries. The facility also provides skilled care for patients with neurological conditions including stroke and Parkinson's disease, with therapy focused on restoring mobility, balance, cognitive support, and safe swallowing. Additionally, the team manages complex wound care and supports patients experiencing deconditioning after extended hospital stays.
Crossroads maintains rigorous standards for cleanliness and safety through its White Glove Program, which includes ongoing staff training and twice-yearly surveys to ensure excellence in facility maintenance. The facility prioritizes the quality of meals and dining as important to residents' overall quality of life, featuring menus with regional favorites made from high-quality ingredients.
Care plans at the facility are individualized and developed by a compassionate clinical team committed to addressing the specific health and comfort needs of each resident. The interdisciplinary team focuses on pain management, mobility restoration, strength and balance training, and safe transitions back to home or prior living arrangements.
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Help Me Choose4.3overall · 41 ratings combined
4.3★ on Google (41)
Cynthia Bailey
Apr 2026
If you don't care about your love one this is the place to punish!! I would Not recommend this facility to anyone. The level of care for my love one is horrible I'm in the process of getting him transferred to another county. Also I didn't have any idea he was going to this hell place.
April Fox
Jan 2026
Crossroads N&R is a fantastic Skilled Nursing Facility in Hearne, Texas. The staff is caring and compassionate and the residents are always smiling!
Delores Fisher
Oct 2025
I have had good experience with Crossroads. I had really enjoyed the engaging of the residents.
Jennifer
Sep 2025
The staff at this facility does not care about your loved one. They are only there to collect a paycheck and do not give the proper care nor will they explain anything to you when u ask. They give you an answer of “I don’t know” and never follow up.
Jim Hooper
Feb 2025
As my mother has needed nursing care over the past several weeks, we chose Crossroads in Hearne. It has been a very good choice for us! With few exceptions, the nursing staff and custodians and front desk and office staff have been a nice blessing to us, and have offered excellent care for Mom and great compassion towards our family. I’m very pleased and grateful for Crossroads Nursing and Rehab Center of Hearne. Thanks! JH
9 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 4, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 25, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crossroads Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Crossroads Nursing and Rehabilitation is located at 611 Rose Marie Blvd in Hearne, Texas.
Crossroads Nursing and Rehabilitation is a skilled nursing facility in Hearne, Texas, offering specialized rehab for orthopedic and neurological conditions alongside long-term care. Reviews are sharply split — some families praise the caring staff and home-like feel, while others report serious neglect, unclean conditions, and poor communication.
Crossroads Nursing and Rehabilitation had 9 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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