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Crestwood Health Care Center

11400 Mehl Avenue

2.6(19 ratings)· Florissant average: 3.8

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Crestwood Health Care Center, photo 11 / 2

Quick Facts

Total units
150
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
150
Population served
Serves adults 18+ with mental illness plus medical needs
Rehab unit
Dedicated unit for complex medical, skilled nursing needs

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe serious, repeated concerns about care quality at Crestwood Health Care Center, including reports of unclean conditions, missed medications, high staff turnover, and rude or unresponsive front-office staff. All available reviews are critical, and the community's Google rating reflects a pattern of dissatisfaction rather than isolated incidents.

What reviewers praise

  • Offers both long-term care and short-term rehab services
  • Dedicated rehab unit for complex medical/skilled nursing needs
  • Serves adults with combined mental illness and medical diagnoses

What reviewers flag

  • Multiple reports of unclean conditions, including soiled sheets
  • Several reviewers cite missed or mismanaged medications
  • Frequent turnover in management and nursing leadership noted
  • Reports of stolen belongings and clothing going missing
  • Multiple complaints about rude, unprofessional front-office staff
  • One report describes severe understaffing relative to resident count

AI-generated from reviews and community data.

Crestwood Health Care Center is a senior living community in Florissant, Missouri offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.6 out of 5 across 19 reviews.

About Crestwood Health Care Center

Crestwood Health Care Center, LLC is a skilled nursing facility in Florissant, Missouri, offering long-term care and short-term rehabilitation services for elderly residents and adults eighteen and older with mental illness combined with primary medical diagnoses.

The facility operates a dedicated rehab unit designed to serve residents with complex medical and skilled nursing needs, including those with ancillary mental health diagnoses. Care is provided through a team-based approach focused on meeting individual resident needs within sound financial practices.

The community is committed to delivering quality care in a dignified manner while serving the needs of residents, physicians, hospitals, and other healthcare providers. Crestwood operates as an Equal Opportunity Employer and does not discriminate in services based on race, age, color, sex, disability, religion, or national origin.

Types of Care at Crestwood Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Crestwood Health Care Center

2.6overall · 19 ratings combined

2.6★ on Google (19)

Kristen Schaefer

Jul 2026

via Google ↗

Please do not place your loved one in this facility. They will be miserable. Not only does it seem like some of the workers there are there for only a paycheck, its the summer time and there are multiple halls and only one hall has AC. My love one didnt have a dresser, I had to complain about it for them to get her one and 2 days later, she has a dresser with no drawers. The residents fight over necessities. They dont provide enough toilet paper, tissues, soap etc. This all was verbally addressed to a family member of mine from an employee who told them they wouldn't even have their dog live here. We have had issues in the past where they gave our loved one too much medicine. So long story short - its best if you just pass on this health care facility.

Morgan Kraljev

Feb 2026

via Google ↗

Called the facility trying to speak with the business office, was told she wasn't in so requested the admin and when I said I would call back later because she was unavailable, as well, the receptionist hung up on me. Very unprofessional as the receptionist is the first point of contact in the building.

valerie cole

Sep 2025

via Google ↗

On September 5, 2025 I call to confirm that the day before I was going to pick my sister up for the weekend. The receptionist was very rude, disrespectful, unprofessional and with a lot of attitude. Your receptionist is the first contact of a business if she is treating family of your residents like this I can only imagine how she treats the residents. She also kept hanging the phone up on me. She had no customer service skills, no people skills. They definitely have the wrong individual being the face of a company/facility.

Angel Wings

Aug 2025

via Google ↗

My son was forced here and it’s filthy and blood is on the sheets they made him sleep on The administrator Christy told my son that he would never get out. She’s disrespectful and she shouldn’t be in administration if she doesn’t know how to communicate no professionalism at all they forced the residence to do all the cleaning because they don’t have cleaning people they told my son his first night there that he couldn’t get any toilet paper even though they take his whole Social Security check and Medicaid pays for it all The staff stand and watch the residents fight and do nothing They don’t give my son his much needed meds everyday He hasn’t seen a doctor or nurse There’s four staff to 160 residents Please for all get out don’t send your loved ones here Go look at what all they are hiring for and you’ll see the medical negligence that is placed upon the residents Please get your loved ones out now

Charles Booth

Jul 2024

via Google ↗

My sister was a resident there for quite a few years because they were the closest for visitation from me. There was always a constant turnover of management and staff so you feel like you're always starting over in getting a routine down. Total lack of organization and communication from them concerning inpatients. Also many things stolen out of her room by both the inpatients and the staff. Also her clothing was always disappearing from the laundry room and her room and they would substitute worn out clothing back to her in exchange for all the clothing that would mysteriously disappear from her room. Much thievery there and lack of control. The doctor visits were nothing but patronizing babble and drug prescribing to keep everyone "doped up" Stay away from this place if you can.

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Government Inspection History

22 inspection visits in the last three years, 99 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 22, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

May 1, 2026Health Complaint2 citations
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 15, 2026

Nov 18, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Oct 13, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

Sep 22, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Jul 31, 2025Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 29, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

Jun 13, 2025Health Complaint5 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 29, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

Mar 25, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2025

Mar 7, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2025

Feb 19, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 5, 2025

Jan 9, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2025

Dec 20, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 14, 2024

Nov 6, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2024

Sep 23, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2024

Jun 21, 2024Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadWaiver has been granted

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

May 6, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 23, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024

Mar 19, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 23, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024

Feb 6, 2024Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

Jan 10, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2023

Dec 8, 2023Health Complaint7 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 23, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2024

Oct 6, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2023

Jul 21, 2021Fire Safety StandardHealth Standard35 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Sep 4, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2021

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2021

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2021

Jan 31, 2020Fire Safety StandardHealth Standard15 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2020

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2020

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2020

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2020

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2020

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2020

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2020

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2020

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2020

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crestwood Health Care Center offer?

Crestwood Health Care Center offers Skilled Nursing / Long Term Care.

Where is Crestwood Health Care Center located?

Crestwood Health Care Center is located at 11400 Mehl Avenue in Florissant, Missouri.

What do families say about Crestwood Health Care Center?

Crestwood Health Care Center carries a 2.6 out of 5 rating from 19 Google reviews. Families describe serious, repeated concerns about care quality at Crestwood Health Care Center, including reports of unclean conditions, missed medications, high staff turnover, and rude or unresponsive front-office staff. All available reviews are critical, and the community's Google rating reflects a pattern of dissatisfaction rather than isolated incidents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Crestwood Health Care Center do on recent health and safety inspections?

Crestwood Health Care Center had 22 government inspection visits in the last three years, with 99 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crestwood Health Care Center?

Submit the Request Information form on this page, or contact Crestwood Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Crestwood Health Care Center? Claim this listing to update photos, pricing, and details. It's free.

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