1 / 5CMS Care Compare
Families describe Creekview Health Center as clean, well-managed, and staffed by attentive, compassionate caregivers who respond quickly to needs. Reviewers frequently highlight smooth transitions from hospital stays, quality food, and personal attention from nurses, aides, and even administrative staff.
AI-generated from reviews and community data.
Creekview Health Center is a senior living community in Pleasanton, California offering Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.8 out of 5 across 85 reviews.
Creekview Health Center is an assisted living community in Pleasanton, California, licensed for 136 residents. The facility serves older adults requiring support with daily activities and medical care.
Families consistently praise the responsiveness and demeanor of staff across all roles, from front-desk to nursing to activity coordinators. One family noted that call buttons were answered within a minute or two. Residents' relatives highlight the cleanliness and organization of the physical space, including spacious rooms and an inviting courtyard, as well as the quality of food and the variety of on-site activities that keep residents engaged.
The community maintains a 4.8 out of 5 rating across 85 Google reviews. Families describe the atmosphere as calm and welcoming, with staff members described as kind, patient, and genuinely invested in residents' wellbeing.
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Help Me Choose4.8overall · 85 ratings combined
4.8★ on Google (85)
Paula Avriett
Dec 2025
My mother transitioned to Creekview in August after a fall, and the care she has received has been exceptional. The staff keeps her actively involved in activities, and the facility is always clean, calm, and welcoming. We are very grateful for the compassion and professionalism shown every day. Thank you to the entire Creekview team for an outstanding job.
Todd Yeakley
Dec 2025
The place is very well kept. Very clean organized and managed very well. The people that work there are over the top, helpful, personable, happy and accommodating. That is from the first people you see as you walk in the door to the people that oversee and manage the facility as well as the nurses and helpers for lack of a better term. They are making my parents stay a pleasant one and I am thankful for that.
Jeff R.
Oct 2025
My father who’s 78 was placed here yesterday. This is the most beautiful, amazing, long term care facility I’ve ever seen!! Very clean and inviting atmosphere. The courtyard is beautiful 🤩. The best part is the staff!! All of them are very talented, and most important Kind a patient with my father. Amy in admissions is an Angel for helping us move our father into this incredible place🥰
Alex Dourov
Oct 2025
My 95 year old mother was there for an 8 day stay, transitioning from hospital to assisted living at another facility (that she has been living at independently for 15 years). The double room was quite spacious, the food was amazing and the care was top notch. The few times I saw my mother press the call button, someone responded within a minute or two and provide the care or meds that she needed. Staff were very attentive all the time and someone was checking on her every 30 minutes or so. My mom has been in three other rehab / skilled nursing places over the past 5 years and this one blows them all away in every category imaginable.
Peter Rush
Feb 2019
My mother had severe, end stage COPD. She had been living in independent living at Stoneridge Community and was moved after a few hospitalizations to CreekView Health Center and eventually to Creekview Assisted living. We found that though nothing is perfect, that the staff at both Assisted living and Skilled Nursing were kind and caring. They showed genuine personal care in my mother's complicated condition. It was not only the nurses and assistants / care givers, but the management, med techs, food service and engineering all showed concern. I am grateful for this team and the personalized care that they showed.
3 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 14, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 17, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2023
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Provide a means of sharing information on occupancy/needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2019
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Provide a means of sharing information on occupancy/needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Establish policies and procedures for volunteers.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019
Establish procedures for tracking staff and patients during an emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019
Establish policies and procedures for medical documentation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Creekview Health Center offers Assisted Living.
Creekview Health Center is located at 2900 Stoneridge Drive in Pleasanton, California.
Families describe Creekview Health Center as clean, well-managed, and staffed by attentive, compassionate caregivers who respond quickly to needs. Reviewers frequently highlight smooth transitions from hospital stays, quality food, and personal attention from nurses, aides, and even administrative staff.
Creekview Health Center had 3 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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