Kenneth Donahoe
Jul 2026
Nice facility. The staff are always happy and helpful. The care can be seen in the satisfaction of the residents within the facility.
1 / 5Quick Facts
- Total units
- 119
- Medicare rating
- 4 of 5
- Ownership
- For profit, Partnership
- Certified beds
- 119
- Inspections
- View history (15 citations)
- Complaint resolution
- Free ombudsman assistance for resolving complaints
- Visiting hours
- Visitation allowed 7am to 9pm daily
- Short-term stays
- Short-term inpatient rehab available cost-effectively
CMS Care Compare
What Families Think
Reviews for Creekside Village Healthcare are sharply divided: some families describe warm, attentive staff and solid clinical care, while others report serious neglect, unsafe transportation, and even alleged physical mistreatment of residents. The facility offers 24/7 skilled nursing along with in-house and outpatient rehab therapy, but the range of experiences described suggests inconsistent day-to-day care quality.
The Good
- Some families praise caring, attentive staff
- 24/7 skilled nursing with on-site rehab therapy
- In-patient and out-patient PT, OT, speech therapy
- Long-term care ombudsman available for complaints
- One reviewer called it the best nursing home in the area
The Bad
- Multiple reports of residents left wet or unchanged for hours
- Reports of inadequate feeding and hydration assistance for Alzheimer's patients
- One report of alleged physical abuse by a nurse
- One report of unsafe, careless transport of an elderly patient
AI-generated from reviews and community data.
Creekside Village Healthcare is a senior living community in Richwood, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 27 reviews.
About Creekside Village Healthcare
Creekside Village is a long-term care facility in Richwood, Texas, offering high-quality, professional nursing care services available 24/7 for residents and in-patient guests.
The community provides physical, occupational, and speech therapy on both an in-patient and out-patient basis. Short-term inpatient rehabilitation services are also available on a cost-effective basis. Upon admission, residents receive a comprehensive clinical evaluation from the nursing team, including assessment of clinical information, medications, activity level, and physical condition to identify any immediate care needs. Clinical interventions are designed to promote safe and timely discharge.
The facility features recently-renovated accommodations and maintains visitation hours from 7am to 9pm daily. The community emphasizes developing personal relationships with each resident and family served, attending to needs beyond physical care. A variety of payment options are available for long-term care and rehabilitative services.
Residents have access to a long-term care ombudsman who provides confidential, free assistance in resolving complaints. The community does not discriminate in admission practices based on race, religion, national origin, gender, sexual preference, age, or disability.
Types of Care at Creekside Village Healthcare
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Creekside Village Healthcare
3.4overall · 27 ratings combined
3.4★ on Google (27)
pam thornton
Dec 2024
So so sad Alzheimer's patient's don't get water like they should. Don't get help getting feed. Employees in cell phones and they never get there cloths back. Very sad place. when they lay in their own piss for hours and the CNA‘s never come in there and change them and it goes through their clothes onto the bed when I first put my husband in there. It seemed like a good place but now it does I can’t even go state to visit family and I get phone calls saying my husbands bed is soaking wet and my husband soaking wet sitting in his wheelchair and they have not saw one CNA ladies come in as they are there with him. It is some good CNA ladies, but then it’s some bad ones. He is on hospice he’s been on hospice ever since I put him in there he can’t walk talk feed himself. I try my best to get there when it’s time to feed him because he sits there and I don’t know how long he sits there before they start feeding him, I walk in sometimes he’s soaking wet in his wheelchair at the dinner table and they tell me all we just changed him. I don’t believe that he supposed to be on finger food so he can try to feed his self. He’s never got on finger foods yet. and when they lay him down, they supposed to be turning him so he don’t get sores on his bottoms. They’ve never turned him. He lay straight on his back at all times. After after breakfast lunch and supper, they was told to lay him down in between meals because his feet swells very bad. They never do that either so if you’re looking to put your loved ones in this nursing home, I would think twice because I am looking for a place to put my husband so I know he’ll be safe. He’s been in there a year now and nothing‘s changed.
Isabelle Soria
Nov 2023
So so sad dementia patients don't get water like they should. Don't get help getting feed. Employees in cell phones and they never get there cloths back. Very sad place.
Tamara Curtwright
May 2023
My father is in Creekside. He has cold meals everyday. They have a 43 minute response to call time. I have to be there to make sure he gets food and help with going to the bathroom.
Nicholas Haynes
Dec 2022
I don't have family here, but if I did, I'd move them after what I witnessed yesterday. I was taking my Mother to see her doctor at the hospital complex in Angleton. On the way, we ended up following a van from this facility. When it turned right, off of Mulberry (Hwy 35) onto Hospital Drive, it completely blew through the RED traffic light. That happens often, so I didn't think too much about it. We followed the van into the hospital complex. I dropped my Mother at the front door, drove to a spot at the back of the parking lot where I could see the front door, and settled in for the long wait usually associated with a doctor's appointment. Also parked at the back of the parking lot, was the van from this facility. The weather that day was 53°, 10-20 mph winds and raining. The driver unloaded an elderly patient in a wheelchair. The patient was dressed in light clothing with nothing but what looked like a shawl draped over their head and shoulders. And appeared to be shoeless. The patient was left outside in the rain, for several minutes, while the driver got things together for the trip inside. Then was pushed to the entrance from across the parking lot, in the wind and rain. Why they weren't dropped at the door is beyond me. After sitting a few minutes, I got concerned that someone could have been left in the van, because the retractable bus doors were left open. So I walked to the van door and shouted inside. No answer, fortunately. But this van was so trashy. Prescription pill bottles, boxes of medical supplies were strown about and left in the van with open doors. I was dumbfounded. I hope this was a new employee, and not reminiscent of the care given at this facility. On the bright side, she did come get the van and pick up the patient at the door on the way out. If I had loved ones there, I would seriously be looking into this. It was at 10am on 12/19/2022, maybe it was someone in your family. 😔😔
Government Inspection History
6 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 10, 2026Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026
Dec 1, 2025Health Complaint3 citations
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026
Jun 19, 2025Fire Safety StandardHealth Standard3 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025
Apr 24, 2024Fire Safety StandardHealth Standard4 citations
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2024
Oct 25, 2023Health Complaint1 citation
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Feb 24, 2023Fire Safety StandardHealth Standard3 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Creekside Village Healthcare offer?
Creekside Village Healthcare offers Skilled Nursing / Long Term Care.
Where is Creekside Village Healthcare located?
Creekside Village Healthcare is located at 914 N Brazosport Blvd in Richwood, Texas.
What do families say about Creekside Village Healthcare?
Reviews for Creekside Village Healthcare are sharply divided: some families describe warm, attentive staff and solid clinical care, while others report serious neglect, unsafe transportation, and even alleged physical mistreatment of residents. The facility offers 24/7 skilled nursing along with in-house and outpatient rehab therapy, but the range of experiences described suggests inconsistent day-to-day care quality.
How did Creekside Village Healthcare do on recent health and safety inspections?
Creekside Village Healthcare had 6 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Creekside Village Healthcare?
Submit the Request Information form on this page to connect with Creekside Village Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Creekside Village Healthcare? Claim this listing to update photos, pricing, and details. It's free.
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