victoria crichton
Jun 2026
this is the worst facility they refuse to take their patients back if they come to the hospital despite there DNR status
1 / 5Quick Facts
- Total units
- 59
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 59
- Inspections
- View history (61 citations)
- Critical care support
- 24/7 on-site registered respiratory therapist
- Pricing transparency
- No published pricing information available
CMS Care Compare
What Families Think
Reviews of Creekside Post Acute are sharply split, with several families and patients describing serious concerns about slow response to call lights, medication errors, and facility upkeep, while other reviewers highlight specific staff members and new management for providing compassionate, attentive care. Experiences seem to vary significantly depending on which unit or shift a resident was placed with.
The Good
- Specific staff praised by name for compassionate care
- Facility described as clean and good-smelling by some
- 24/7 critical care unit with respiratory therapist
- Individualized rehab programs from experienced therapy team
- New ownership and management noted as improvement
The Bad
- Multiple reports of slow response to call lights
- One report of medication not given on schedule
- One report of documentation error on pain medication
- One report described facility as old, run down, and smelling
AI-generated from reviews and community data.
Creekside Care Center is a senior living community in Yucaipa, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.8 out of 5 across 59 reviews.
About Creekside Care Center
Creekside Post Acute is a Medicare-certified skilled nursing facility in Yucaipa, California, providing 24/7 nursing care and rehabilitation therapy services.
The facility features a critical care unit staffed with a registered respiratory therapist available around the clock to serve residents requiring critical care. The nursing team works with patients to support safe transitions back to home environments.
Patients participate in individualized rehabilitation programs designed to help them reach recovery goals and increase independence and functional ability with the facility's experienced therapy team.
Types of Care at Creekside Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
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Help Me ChooseReviews of Creekside Care Center
3.8overall · 59 ratings combined
3.8★ on Google (59)
Brandy Honeycutt
May 2026
It was not a great first impression the night I was admitted; they weren't expecting me until the next day, they said, and had to rush to get my bed ready. They ended up placing me in a room with a hostile and biligerant patient, where i did not feel safe. They did end up moving me to a different room that same night, so thats a positive. Staff often would take a very long time to attend my needs; they finally showed up one day after an hour and a half after I pressed the call button for assistance. They lied or improperly documented that I recieved a PRN pain medication that I had not recieved that day. The food they serve might meet nutritional values, but is barely edible a good deal of the time. Things are broken throughout the building and gives the feeling of being rickety on the inside. Seriously, after being in that place for less than seventy-two hours, I was already wanting to leave and wash my hands of the place. They attempt to put diapers on ambulatory, toilet using individuals. When the patient needs assistance with anything, it takes a rediculous amount of time for someone to help- usually over an hour if is a less desired task. However, toward the middle of my stay, I was transferred to another unit within the facility, and the resondes to my needs were met in a more timely manner. Some of the lab workers are not very good at infection control; one dropped a cotton ball on the floor and proceeded to use that on me instead of getting a clean one. If you are reading this, please reconsider before agreeing to come to this place for physical rehab or before sending your loved ones here! Patients here get neglected and lied to. The other patients are often left alone in their rooms, especially if they are not verbal or ambulatory to some capacity. The patients here look like zombies...it's sad and scary. My experience there was awful and I don't want anyone else to experience what I did. People, please vet all rehab facilities very well before deciding on one. Do not send your loved one here! Some do seem to recieve more attention than others, but I can really speak from my own experience. I do want to add that there were a handful of nurses and CNAs as well as physical and occupational therapists that were very kind, compassionet, and considerate. If I could remember all their names, I'd add it to this review. At the writing of this post, I have been home for 48 hours and have done more physical and occupational activities than I did the whole time being at Creekside. Though they were nice, they really didn't do much physical therapy with me, though it was scheduled five days a week. They would usually spend about 30 minutes with me each time, sometimes less. They often would not return if I was unable to participate at the time they came to me. I never knew their schedule gor seeing me, so it would always be a surprise when they came to my room.
Anne Gibson
Jan 2026
If you can avoid leaving your loved one in this facility, do it. Unfortunately my relative is with Kaiser and this awful place is who they contract with for post acute care. The place is old, run down, smells horrible and is just a miserable place to be. Nursing care is sub par, telling patients they will be right back with what was asked for, only never to return. Call lights are ignored for hours. Medications are not passed on schedule and my loved one laid in pain for several hours, completely ignored. They hurt her in the shower to the point she refused showers out of fear. She was yelled at and ignored. The nurses hated seeing us come, which was daily. Whoever is running the place obviously doesn’t care about patient care. If I could leave zero stars, I would. Do not leave your loved ones there!
SalTory Aszo
Jan 2023
There are some people in the world who go to work, do their jobs and go home. Others take those jobs to a whole new level entirely. We, as a family, could not be more thankful that our mother was in your loving hands are CREEKSIDE POST ACUTE. We thank you for the care that was so beautifully provided. When you carefully wiped our mother's face or spoke words of comfort, you may not have realized it, but your actions not only touched her, but in turn all of us. Words can hardly express what that means to all of us. Thank you Marie, and your wonderful team, for the excellent, compassionate care you all provided for our mother. I believe you all have a very special angel looking over you now. God bless.
Cherry P.
Jun 2022
My grandfather was admitted to this care center, and we couldn't be more happier. This facility is under new owners and new managers and they are now called Creekside Post Acute. I am so glad we found this place. My grandfather is now back home with us and all he can talk about is how caring all the staff was especially Marie, the Administrator. The managers are all new but they sure know what they are doing. Every time we visited the place was always clean and smells good. Just want to say "Thank You" to Team Creekside Post Acute for a job well done! My grandfather is not an easy person to please but you guys won his heart over. Would highly recommend this care center.
Government Inspection History
6 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 28, 2026Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Jul 18, 2025Fire Safety StandardHealth Standard19 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2025
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Install resident room doors of proper design and width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Jun 7, 2024Fire Safety StandardHealth Standard12 citations
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Address patient/client population and determine types of services needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Develop Emergency Preparedness policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Establish methods for sharing information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Provide a means of sharing information on occupancy/needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Mar 11, 2024Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2024
Aug 31, 2023Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Mar 17, 2022Fire Safety StandardHealth Standard26 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2022
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2022
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2022
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2022
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Establish policies and procedures for volunteers.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Have enough space near smoke barriers to protect residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Creekside Care Center offer?
Creekside Care Center offers Skilled Nursing / Long Term Care.
Where is Creekside Care Center located?
Creekside Care Center is located at 35253 Avenue H in Yucaipa, California.
What do families say about Creekside Care Center?
Reviews of Creekside Post Acute are sharply split, with several families and patients describing serious concerns about slow response to call lights, medication errors, and facility upkeep, while other reviewers highlight specific staff members and new management for providing compassionate, attentive care. Experiences seem to vary significantly depending on which unit or shift a resident was placed with.
How did Creekside Care Center do on recent health and safety inspections?
Creekside Care Center had 6 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Creekside Care Center?
Submit the Request Information form on this page to connect with Creekside Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Creekside Care Center? Claim this listing to update photos, pricing, and details. It's free.
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