MyLivingChoice

CovenantCare Home Health and Hospice

3755 E Main St #165

5(5 ratings)· St. Charles average: 4.5

CovenantCare Home Health and Hospice, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1995
Organization type
Faith-based, not-for-profit agency
Hospice eligibility
Hospice care regardless of income or payer source
Service settings
Care delivered at home or in senior communities
Accreditation
CHAP accredited home health agency

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe CovenantCare Home Health and Hospice as compassionate and attentive, especially in end-of-life care, with staff who treat clients and their families with dignity. The agency has a small number of reviews, but they are uniformly positive, highlighting personalized attention over a profit-driven approach.

What reviewers praise

  • Consistently 5-star reviews from families
  • Praised for compassionate, dignified hospice care
  • Continuity of care with familiar caregivers
  • Coordinates closely with families via phone and video
  • Care plans developed with physicians and medical director

What reviewers flag

  • Only a handful of reviews available (5 total)
  • No published pricing information

AI-generated from reviews and community data.

CovenantCare Home Health and Hospice is a senior living community in St. Charles, Illinois offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 5 reviews.

About CovenantCare Home Health and Hospice

CovenantCare Home Health and Hospice is a home health and hospice agency serving St. Charles, Illinois and the Western suburbs of Chicagoland. The organization provides skilled nursing, personal home care, hospice services, and companionship delivered in clients' homes, senior living residences, or assisted living communities.

The agency offers a full continuum of care including Medicare-certified skilled nursing with personalized care plans developed by licensed health professionals, non-skilled personal care assistance with activities of daily living, physical therapy, and end-of-life hospice care. Hospice services are available to anyone regardless of disease process, age, income, or payer source. The organization emphasizes continuity of care, allowing clients to work with familiar caregivers throughout their care journey.

CovenantCare Home Health and Hospice was established in April 2011 and earned CHAP accreditation in October of that same year. It operates as a faith-based, not-for-profit organization and has been ranked among the country's top home care agencies. The agency coordinates closely with families through phone and video communication and works with clients to create individualized care plans with input from physicians and the home health medical director.

Services are designed to support recovery after illness, injury, or hospitalization, and to help individuals maintain independence at home. The organization emphasizes compassionate care that prioritizes comfort and quality of life, particularly for those facing life-limiting illness. Caregivers provide support ranging from companionship and homemaking to skilled nursing and medication management.

Types of Care at CovenantCare Home Health and Hospice

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of CovenantCare Home Health and Hospice

5overall · 5 ratings combined

5★ on Google (5)

Elizabeth McLaren

May 2026

via Google ↗

We are so grateful for the care our grandmother received from this hospice team. Every person we encountered—nurses, aides, social workers, and chaplains—was truly exceptional. Their compassion extended beyond her to our entire family.<br>They made an incredibly difficult time feel peaceful, supported, and filled with love. We will always be thankful for the kindness and dignity they brought to her final days.

codee

May 2025

via Google ↗

When my dear friend needed hospice care, we initially followed the oncologist’s recommendation in Barrington. Unfortunately, that experience turned into a nightmare for everyone involved. It was impersonal, profit-driven, and emotionally draining.<br><br>That hardship pushed me to look far and wide—with a critical eye and countless questions—before we finally found Covenant Care. Transferring to them was the best decision we could have made.<br><br>From the beginning, Covenant Care felt entirely different. Their team treated us with genuine compassion and respect. It never felt like they were trying to maximize profits; instead, they focused on comfort, dignity, and quality of life. All care and medications were seamlessly managed from home, which brought peace during an incredibly difficult time.<br><br>Thank you, Covenant Care, for helping us through with such kindness.

Rachel L

Jan 2018

via Google ↗

Reliable care! Amazing customer service!

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Medicare Quality of Care

CovenantCare Home Health and Hospice is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

179 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community101%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)5%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly95%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations62%US 61%

Service area

CovenantCare Home Health and Hospice reports serving 39 ZIP codes, including Aurora, Elgin, Naperville, Saint Charles, Wheaton, Addison, Bartlett, Batavia, Bloomingdale, Carol Stream and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147618. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CovenantCare Home Health and Hospice offer?

CovenantCare Home Health and Hospice offers Home Health and Skilled Nursing / Long Term Care.

Where is CovenantCare Home Health and Hospice located?

CovenantCare Home Health and Hospice is located at 3755 E Main St #165 in St. Charles, Illinois.

What do families say about CovenantCare Home Health and Hospice?

Families describe CovenantCare Home Health and Hospice as compassionate and attentive, especially in end-of-life care, with staff who treat clients and their families with dignity. The agency has a small number of reviews, but they are uniformly positive, highlighting personalized attention over a profit-driven approach.

Does Medicare cover care from CovenantCare Home Health and Hospice?

Yes. CovenantCare Home Health and Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use CovenantCare Home Health and Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CovenantCare Home Health and Hospice?

Submit the Request Information form on this page, or contact CovenantCare Home Health and Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at CovenantCare Home Health and Hospice? Claim this listing to update photos, pricing, and details. It's free.

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