s peaunt
Dec 2024
Worked with Melissa was very patient worked with everything quite and patient
Countryside Care Center
400 West Grant Street
3.8(43 ratings)
1 / 4Quick Facts
- Total units
- 62
What Families Think
Reviews for Countryside Care Center are sharply mixed, with some families praising attentive staff and good food while others describe serious concerns about staffing turnover, medication errors, and neglect. Several reviewers note the facility has had periods of improvement under different administrators, suggesting management changes have significantly affected care quality over time.
The Good
- Reviewers praise the food quality
- Some staff described as caring and attentive
- Willing to run errands for residents
- New administrator credited with improvements
The Bad
- One report of a resident given wrong medication twice
- One report of a resident left in soiled clothing for hours
- Multiple reviewers describe chronic understaffing
- One report of inconsistent mask use during a COVID outbreak
- Reviewers describe high turnover in social services and administration
AI-generated from reviews and community data.
About Countryside Care Center
Countryside Care Center is a skilled nursing facility in Macomb, Illinois, specializing in both short-term rehabilitation and long-term care. The facility provides personalized attention and expert rehabilitation services within a warm, home-like atmosphere.
The center's staff is dedicated to supporting residents' physical health as well as their emotional and mental well-being. The facility offers engaging activities and therapeutic programs designed to enhance the physical, emotional, and social wellbeing of its residents, with carefully designed living spaces to support these goals.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 43 ratings combined
3.8★ on Google (43)
K
Sep 2024
There's a covid outbreak going on and none of the staff is wearing masks?? Random people can just walk into the back door and the staff just doesn't care? What kind of place is this for real, who would want their loved one at this place????
S. Whitefield
Aug 2024
Worst place to send anyone, not even a animal deserves this place. I thought it was going to get better reputation wise when the married couple was there he was admin and she was social and they rocked it. Well then EVERYTHING changed they sent him to Canton I believe, she stay and stepped into adminastrator, they put some lady that was activities in social service. Which made me laugh because I was clueless to them even having any activities I'd always ask mom what ya do today she said nothing. I believe her because no matter what time of day it was nothing was going on, so why would you put someone in charge of behaviors who couldn't even assist with any activity other then sleeping with a resident. (Oh yeah that was the talk amongst all the residents my mom included). Any way now the lady left admin and it has gone down ever since. They're always short staffed and no one would ever stay and help. They finally got a new activity girl name started with a C and she freaking rocked the residents were actually doing activities and going places. Then she went to social the lady who don't know what she's doing was put in charge of people's money, so I'd keep track of your loved ones money if they're here just saying. Some lady from laundry went into activities I was iffy at 1st but those two girls shared an office and they rocked it. They worked together as a team. They should of been mentors but of course they weren't that instead they were ran down, belittled, and over worked until they both finally quit. Now they have no one who even knows what's going on. The lady in social service now was never properly trained. I have tried to talk to the adminastrator and that business lady they're never there. I don't have time to wait for thier 3 hour lunch break to get over to talk to either one. Thats how long i waited one day for them 3 hours. They have a nurse that has given one of their residents the wrong meds at least 2x and has kept her job. The CNA that just come back from having a baby left my mom's friend wet in the chair in the TV Room all day like soaked my mom called me crying because the lady had urinated so much it was running on the floor. Guess what that CNA still there also. It's like you keep your job no matter what. ALL OF THEM NEED FIRED. Every person working here should be fired and a whole new staff with brains should take thier place. I miss the 2 office girls, the man admin and his wife in social service. This place is nothing but a dumpster fire, and since no action is getting done about these worthless employees I'm going to call state everyday until the bisniess lady is investigated, the adminastrator is reprimanded for not making them take care of these residents, the nurse that gave the wrongs meds, and the lady who sat if feces and urine for over 8 hours straight because God forbid these residents are taken care of are dealt with. I don't care they have mental health issues and they are being neglected and the staff wonders why there's behaviors, it doesn't take a rocket scientist to figure out it's them they're the reason.
YoItsMeDemonic
Mar 2023
These guys are the best will spend quality time with your loved one and make sure they feel safe and secure I would rate this place a 10 if I could!
Andrew Rice
Mar 2023
I heard horror stories about this place, when the hospital said this was the only facility that would accept my mother I was terrified. I have to say it was the best decision ever made for me. They have come a long way from the rumors I've heard. The new administrator has really gone above and beyond to clean out the bad and clean up the place. The staff are very nice, helpful, and kind, the foods good and if mom needs anything from the store Morgan or Carissa will take care of it.
Frequently Asked Questions
What types of care does Countryside Care Center offer?
Countryside Care Center offers Skilled Nursing / Long Term Care.
Where is Countryside Care Center located?
Countryside Care Center is located at 400 West Grant Street in Macomb, Illinois.
What do families say about Countryside Care Center?
Reviews for Countryside Care Center are sharply mixed, with some families praising attentive staff and good food while others describe serious concerns about staffing turnover, medication errors, and neglect. Several reviewers note the facility has had periods of improvement under different administrators, suggesting management changes have significantly affected care quality over time.
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Nearby Communities
Other senior living options within 25 miles of Macomb.
