Ashley Clover
Apr 2026
I’m sharing this review to help other families make informed decisions.<br><br>My family’s experience with this facility was very disappointing. We trusted them to provide quality care for a loved one with significant needs, but unfortunately, that wasn’t our experience. There were multiple instances where care felt inconsistent and lacking, and communication from staff was often unclear or delayed.<br><br>What was especially concerning was the cost. We were charged a substantial amount, yet the level of care did not reflect what we were led to expect. It felt like there was a disconnect between what was promised and what was actually provided.<br><br>Caring for a loved one is already an emotional and stressful process, and this experience made it even more difficult. I would strongly encourage others to ask detailed questions, closely monitor care, and fully understand all costs before committing to this facility.<br>I hope this feedback is taken seriously and leads to improvements for future residents and their families.






