Country Oaks Care Center

SC SANDOVAL

Apr 2026

via Google ↗

Absolutely terrible place, my dad was admitted with a tracheostomy and the first night he arrived he ended at the hospital because the respiratory guy didn’t know what he was doing and gave him too much oxygen with the bag valve, after having issues with his tracheostomy. We thought we were going to lose him that night. Staff is awful, they are clueless and don’t care, facility is run down rooms are super small and they try to fit 2 beds in a tiny space where visitors don’t fit. Absolutely awful 😞. So sad every time we left our dad not knowing if he was going to be alive the next day. Staff allowed residents to have radio on loud after 8 pm and when brought up to staff they would purposely turn music louder and would not reposition or change him timely if was foiled. Every time we stepped in and left, my mother and siblings would cry feeling helpless. Please don’t take your loved one to this place!! This place should be closed!! OSHA and State should do a full on investigation of the lack of qualified nurses they hire and their protocols they follow!!

Tiffani S

Apr 2025

via Google ↗

My Mother stayed here for 9 months after a brain injury. Having come from the ICU at Pomona Valley Hospital where my Mom had her own personal nurse and was watched around the clock, I was very weary of her being transferred. Upon arrival at Country Oaks we were greeted by literally everyone in the facility and immediately felt safe. When it came to my Mom it was all hands on deck, no exaggeration. Everyone and I mean everyone went above and beyond for my Mom and my family. We celebrated holidays and birthdays there and Yesenia, as well as the activities staff went out of their way to make us feel like we were at home. I also called multiple times a day to check on my Mom, to the point where Sister Maria knew the sound of my voice but stayed patient with me as I worried. I will never forget each staff member and my Mom’s CNA’S and nurses. I was sad when my Mom got transferred to another facility but so thankful for her time at Country Oaks. I’m positive she wouldn’t be where she’s at in her recovery without all of them!

Janette Dwyer

Feb 2024

via Google ↗

Thank you Everyone, For Taking SUCH GOOD care of my Mom, Bonnie B. She was extremely pleased with everything. & that's not easy to do. She LOVED the cuisine! & made a joke recently about seeing if she could make a reservation, for Valentines dinner. I thank you, because you eased a worried daughter's mind, trying to maintain my Mom, from Michigan. Dr. Vasques, & staff, went above & beyond. THANK YOU, from the bottom of my Heart. Nice to know, THERE IS GOOD PLACES WITH GOOD PEOPLE, You can trust with your loved ones. 💜 Blessings to All. Sincerely, Janette D

Mario Aguilar

Feb 2024

via Google ↗

My grandmother was recovering at this hospital for a couple of months and whenever I’d visit there was this care taker she always kept talking to me about. How great and friendly she was and how she looked forward to getting to spend some time with her and the conversations they’d have, Elisabeth is the one I want to thank she brought the menu options for the day. The Dietary department; always providing great service and food, bringing a smile to the people I love, thank you.

sarah magana

Dec 2023

via Google ↗

Yessenia, where do I start. Thank you for everything you did for my father. I know at times he could be persistent and demands attention immediately but you never put him aside you put your work aside to see what Rudy needed. I’ve never had someone who wasn’t family to give him that attention. You always knew what to do to calm him down and make him feel happy till my mother arrived. Simple things like going to his room to get him for bingo, arts an crafts etc. putting money out of your pocket to make sure ALL patients enjoy their activity time (not many people do that) and holidays. Even had singing time because my dad loved to sing. I will forever be grateful to you and a lot of employees that work there. Keep being you because it doesn’t go unnoticed.