Maureen Hanlon
Jul 2026
April at the MBP in Cottpnwood location front desk is not only friendly but extremely helpful and considerate.<br>If there were more stars I would have happily given more!!! Thank you April!
Cottonwood Creek Assisted Living
1245 E Murray Holladay Rd4.7(107 ratings)· Salt Lake City average: 4.4
Part of MBK Senior Living · 35 communities · 4.7★ average
1 / 6Quick Facts
- Care levels
- Tiered assisted living levels up to Level 4
- Housekeeping schedule
- Room cleaning and trash removal only weekly
- Therapy services
- On-site rehab therapy through Excel Rehab Therapy
- Transportation
- Scheduled driver for errands, appointments, and outings
What Families Think
Families overwhelmingly describe Cottonwood Creek as warm, welcoming, and staffed by caring, attentive employees, with several individual staff members (Thomas the driver, Charles, Kristin, Karen the RN) singled out by name for repeated praise. A smaller number of reviewers raised serious concerns about billing practices, inconsistent housekeeping, and limited hands-on assistance for higher-need residents.
The Good
- Staff repeatedly praised by name for warmth and attentiveness
- Wide range of activities, outings, and social events
- Levels of care let residents age in place
- Dedicated driver runs errands, outings, and appointments
- Dining room and chef-prepared meals frequently complimented
- Clean, well-maintained grounds and remodeled apartments
The Bad
- One detailed report of bed bug and rodent infestations
- Several mentions of inconsistent housekeeping, laundry, and linen changes
- One review describes frequent added fees and steep yearly rent increases
- Some reviewers say assisted living care felt limited for higher needs
- One account of a doctor's order for blood sugar checks being ignored
AI-generated from reviews and community data.
Cottonwood Creek Assisted Living is a senior living community in Salt Lake City, Utah offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 107 reviews.
About Cottonwood Creek Assisted Living
Cottonwood Creek Assisted Living in Salt Lake City, Utah provides independent and assisted living services for seniors. The community sits on well-maintained grounds with scenic landscaping and offers services ranging from basic independent living to assistance with meals and daily activities.
Families consistently praise the staff and management for their attentiveness and compassionate care. One family wrote that staff were "attentive, sincere, professional and most of all protective and loving." Multiple residents and families highlight responsive management, community amenities like scenic bus trips and doctor visits on-site, and a welcoming atmosphere that eases the transition to senior living. The grounds and park-like setting draw repeated mention, as do activities and transportation support.
Some families have raised concerns about billing practices, meal portion sizes, and limitations on certain medical services like blood sugar monitoring. These issues appear less consistently across reviews than the positive feedback on staff and environment.
Cottonwood Creek holds a 4.7 out of 5 Google rating based on 107 reviews, reflecting broad family satisfaction alongside specific operational questions worth exploring during a visit.
Types of Care at Cottonwood Creek Assisted Living
Assisted LivingIndependent Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- Outdoor Patio
- Transportation Services
Activities
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Cottonwood Creek Assisted Living
4.7overall · 107 ratings combined
4.7★ on Google (107)
Becky Litster
Jun 2026
It's a beautiful facility the staff is amazing and they take excellent excellent care of their members that live here so it's a highly recommended for your loved ones
Jaycee Payne
May 2026
You can feel a difference the moment you walk in the doors! Kind staff, clean, and plenty of people willing to jump in and help you. Management team loves their jobs and it shows!
Claudia Downs
Apr 2026
Nice place but need to be careful. Assisted living only means independent living with little or no assist. If you are looking for a place to help care for your loved one I would look elsewhere. Nice people but definitely limited in their willingness to assist. Also make sure you have a good assessment of your loved ones condition by an independent party. The weekend medtech staff are amazing especially Tom, Jo and Hailey. Not impressed with the housekeeping ie. laundry. Resident council was very welcoming and kind also.
Tammy Thayer
Apr 2026
Cottonwood Creek MBK Senior Living is an amazing facility that feels like a beautiful hotel! The staff is cheerful, kind, and patient. The meals are served restaurant style. The activities always looked fun and engaging.My dad spent his last 3 months here. Even though his stay was short, we felt peace of mind knowing he was in such a positive environment. I cannot recommend this place highly enough!
Frequently Asked Questions
What types of care does Cottonwood Creek Assisted Living offer?
Cottonwood Creek Assisted Living offers Assisted Living and Independent Living.
Where is Cottonwood Creek Assisted Living located?
Cottonwood Creek Assisted Living is located at 1245 E Murray Holladay Rd in Salt Lake City, Utah.
What do families say about Cottonwood Creek Assisted Living?
Families overwhelmingly describe Cottonwood Creek as warm, welcoming, and staffed by caring, attentive employees, with several individual staff members (Thomas the driver, Charles, Kristin, Karen the RN) singled out by name for repeated praise. A smaller number of reviewers raised serious concerns about billing practices, inconsistent housekeeping, and limited hands-on assistance for higher-need residents.
How can families visit Cottonwood Creek Assisted Living?
Submit the Request Information form on this page to connect with Cottonwood Creek Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Cottonwood Creek Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
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