K A
May 2026
Clean, well staffed, rooms are decent size with windows, many activities for the residents
Cortland Healthcare Center
369 N High Street4.2(63 ratings)· Cortland average: 4.1
Part of Saber Healthcare Group · 162 communities · 4.1★ average
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1 / 5Quick Facts
- Total units
- 68
- Medicare rating
- 5 of 5
- Ownership
- For profit, Individual
- Certified beds
- 68
- Inspections
- View history (28 citations)
- Facility size
- Licensed for up to 68 residents
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers largely praise Cortland Healthcare Center for compassionate, attentive staff and strong therapy services, with many families feeling well-supported and informed throughout a loved one's stay. However, at least one detailed account raises serious concerns about missed medications, cold or incomplete meals, and communication problems with staff and management.
What reviewers praise
- Staff described as caring and compassionate
- Therapy department praised as excellent
- Facility kept clean and well-maintained
- Good communication with families about care
- Personalized care plans and engaging activities mentioned
What reviewers flag
- One detailed report of missed medications on several occasions
- One report of consistently cold or incomplete meals
- One account describes intimidation and poor communication from staff
- One reviewer felt therapy needs were dismissed against doctor's orders
AI-generated from reviews and community data.
Cortland Healthcare Center is a senior living community in Cortland, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 63 reviews.
About Cortland Healthcare Center
Cortland Healthcare Center is a skilled nursing and long-term care community in Cortland, Ohio, licensed for up to 68 residents. All beds are Medicare and Medicaid certified. The facility offers 24-hour staffing, on-site registered nurses, medication management, physical and occupational therapy, social activities, housekeeping, laundry service, dietary accommodations, wheelchair accessibility, and an emergency call system.
The community carries a 4 of 5 overall star rating from CMS. Reviews are mixed regarding consistent care quality. Several reviewers describe exceptional experiences, with families noting improvements in residents' mobility, appetite, mood, and independence during rehabilitation stays. However, other families report concerns with staffing levels, responsiveness to medical needs, attention to basic care tasks like bathing and positioning, property maintenance, and management follow-through on commitments. One reviewer wrote, "the staff was incredible" and treated them like family after surgery, while others cited gaps in monitoring and communication during acute situations.
Types of Care at Cortland Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities
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Help Me ChooseReviews of Cortland Healthcare Center
4.2overall · 63 ratings combined
4.2★ on Google (63)
Tim Johnson
Apr 2026
Nothing but good things to say about the building. Had a small issue the first night and the staff went above and beyond to make sure everything was corrected immediately. I feel good knowing that my mom is taken care of how she should be.
Rebecca Ewing
Apr 2026
I visited my neighbor while she was in for rehabilitation. She was genuinely happy with her experience. Human resources and their effort for good staffing need applauded.
Brenda Royer
Apr 2026
Cortland Healthcare is a wonderful community with staff who truly care. The therapy department is excellent. Your family will receive the highest level of care.
Kathryn Summerfield
Apr 2026
My family and I couldn’t be more grateful for the exceptional care provided here. From the moment we walked in, the staff made us feel welcomed, supported, and confident that our loved one was in the best hands. The caregivers are not only highly professional but also genuinely compassionate—they treat residents with dignity, patience, and kindness every single day. The facility is always clean, well-maintained, and comfortable, creating a warm and inviting environment. We especially appreciate the attention to detail, from personalized care plans to engaging activities that keep residents active and happy. Communication with staff has been excellent—they keep us informed and are always available to answer questions or address concerns. It truly feels like a community where everyone cares. We highly recommend this nursing home to anyone looking for a safe, caring, and supportive place for their loved ones. Thank you for everything you do!
Government Inspection History
7 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 29, 2026Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2026
Jun 26, 2025Fire Safety StandardHealth Standard13 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2025
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025
May 22, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2025
Feb 6, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2024
Dec 11, 2023Health Complaint3 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023
Jul 24, 2023Fire Safety StandardHealth Standard6 citations
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 4, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 4, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 4, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 4, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Jan 23, 2020Fire Safety StandardHealth Standard3 citations
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2020
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Cortland Healthcare Center offer?
Cortland Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Cortland Healthcare Center located?
Cortland Healthcare Center is located at 369 N High Street in Cortland, Ohio.
What do families say about Cortland Healthcare Center?
Cortland Healthcare Center carries a 4.2 out of 5 rating from 63 Google reviews. Reviewers largely praise Cortland Healthcare Center for compassionate, attentive staff and strong therapy services, with many families feeling well-supported and informed throughout a loved one's stay. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Cortland Healthcare Center do on recent health and safety inspections?
Cortland Healthcare Center had 7 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Cortland Healthcare Center?
Submit the Request Information form on this page, or contact Cortland Healthcare Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Cortland Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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