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Conroe Health Care Center

2019 N Frazier

4.2(159 ratings)· Conroe average: 4.4

Conroe Health Care Center, photo 11 / 5

Quick Facts

Total units
108
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
108
Advocacy resource
Confidential ombudsman available for resident complaints
Therapy focus
Customized stroke rehabilitation program on-site

What Families Think

Reviews for Conroe Health Care Center are mixed, with several families praising specific nurses and caregivers for compassionate, attentive care, while others describe serious lapses in patient monitoring and rude night staff. The facility is generally described as clean and well-maintained, with a resident council and organized activities, but there are troubling reports about response times in medical emergencies.

The Good

  • Praised for camaraderie and family-like atmosphere
  • Specific nurses and caregivers singled out for exceptional care
  • Facility described as clean and well-maintained
  • Active resident council with organized activities
  • Speech, occupational, and stroke rehabilitation therapy offered

The Bad

  • One report of dangerously slow response to a medical emergency (sepsis)
  • One reviewer described rude, uncaring night staff
  • One reviewer called patient care 'non-existent' and food barely edible
  • No published pricing information available

AI-generated from reviews and community data.

Conroe Health Care Center is a senior living community in Conroe, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 4.2 out of 5 across 159 reviews.

About Conroe Health Care Center

Conroe Health Care Center is a skilled nursing facility in Conroe, Texas, offering skilled nursing services, therapy services, and personal care in a home-like environment. The facility is dedicated to personalizing health care to meet residents' individual needs while promoting independence and improving quality of life.

The center provides specialized therapy services including speech therapy, occupational therapy designed to help residents regain independence, and customized stroke rehabilitation. The facility also offers healthy nutritional assessments individualized for each resident.

Conroe Health Care Center maintains a clean, well-maintained facility with an inviting entrance. The staff includes a team of qualified caregivers committed to providing care and support to both residents and their families.

A long-term care ombudsman is available to help residents of the nursing facility resolve complaints confidentially and at no charge. The ombudsman can be reached toll-free at 1-800-252-2412.

Types of Care at Conroe Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Conroe Health Care Center

4.2overall · 159 ratings combined

4.2★ on Google (159)

Angie Renninger

Jun 2026

via Google

Recovering away from home is never easy, but the excellent care and support I have received here have made all the difference. I am deeply grateful to the entire team for their dedication and kindness. I would highly recommend this facility to anyone in need of skilled nursing or rehabilitation services.

Barbara Frazier

May 2026

via Google

For the most part, patient care was non-existent! Rude and uncaring staff overall, especially the night staff. Food was barely edible. I finally left a week before I was scheduled because i couldn't stand being there any longer.

Rafael Perales

May 2026

via Google

This place has never looked like a good place for elderly people. A family member was taken there temporarily and was repeatedly ignored by staff. It was enough mistreatment for me to post this review.

Fae Sims

Apr 2026

via Google

If you love your mom, don’t let her go here. They will let someone with sepsis just lay there until they are unconscious before they finally get them to the ER… but at that point, its too late. And you will lose your loved one. Just a word of warning

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Government Inspection History

4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 11, 2025Fire Safety StandardHealth Standard15 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected May 2, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

Nov 14, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 21, 2024

Feb 1, 2024Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 26, 2024

Nov 9, 2022Fire Safety StandardHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2022

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Conroe Health Care Center offer?

Conroe Health Care Center offers Skilled Nursing / Long Term Care.

Where is Conroe Health Care Center located?

Conroe Health Care Center is located at 2019 N Frazier in Conroe, Texas.

What do families say about Conroe Health Care Center?

Reviews for Conroe Health Care Center are mixed, with several families praising specific nurses and caregivers for compassionate, attentive care, while others describe serious lapses in patient monitoring and rude night staff. The facility is generally described as clean and well-maintained, with a resident council and organized activities, but there are troubling reports about response times in medical emergencies.

How did Conroe Health Care Center do on recent health and safety inspections?

Conroe Health Care Center had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Conroe Health Care Center?

Submit the Request Information form on this page to connect with Conroe Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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