Erin Campbell
Jun 2026
Great staff, always pleasant and very quick to respond when we have questions! I’m happy with the all their services, skilled and private duty!
Concord Home Care
30 Rolfe Square3.8(14 ratings)· Cranston average: 4.3
Own this agency? Update your listing · Marketing for operators
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1997
- Care hours
- 24/7 in-home care coverage available
- Therapy services
- On-site physical therapy included in care
- Service start time
- Care can begin within a few hours
- Service types
- Offers both skilled and private duty care
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Concord Home Care as responsive, reliable, and staffed with skilled caregivers, citing quick service starts and effective physical therapy outcomes. Reviewers highlight strong communication from the office and dependable CNAs for in-home support, including around-the-clock care for a spouse.
What reviewers praise
- Staff described as pleasant, quick to respond
- Physical therapist praised for real progress
- CNAs called reliable, punctual, and competent
- Office staff described as helpful and caring
- Services could start within a few hours
What reviewers flag
- One report of insufficient staff availability delaying care start
AI-generated from reviews and community data.
Concord Home Care is a home health agency serving Cranston, Rhode Island offering At-Home Care and Home Health. Families rate it 3.8 out of 5 across 14 reviews.
About Concord Home Care
Concord Home Care is a Medicare-certified home health agency serving clients in Cranston, Rhode Island since 1997. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Reviewers consistently praised staff reliability, professionalism, and responsiveness. Families reported that clinical staff were warm and competent, with several noting quick availability and the ability to start services within hours of inquiry. One reviewer wrote that aides were "always on time, very dependable and very competent." Another family saw significant therapeutic progress, with a physical therapist helping restore full shoulder function after a doctor had said recovery was unlikely.
The agency holds a 3.0 out of 5 quality star rating from CMS.
Types of Care at Concord Home Care
At-Home CareHome Health
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Concord Home Care
3.8overall · 14 ratings combined
3.8★ on Google (14)
Denise Peasley
Nov 2020
Kristin, our physical therapist, was fabulous! She was warm, caring, funny, and she did an excellent job as my sister's physical therapist. My sister now has full use of her shoulder, even after she was told by her doctor that she would never gain full use of it again. We definitely recommend Concord Home Care. Every person they have ever sent our way has been top notch!
Kathy Blackledge
Oct 2019
We have used Concord's services twice for mom and have always been impressed and pleased with the services they provide. All staff are reliable, courteous, professional and very caring which is most important to us. Each time I called to set up services, they were able to start within a few hours! It is so hard to find reliable help. This is a great company from top to bottom. We will continue to use their services and recommend them without hesitation.
Emma Martin
Sep 2019
Concord is providing 24/7 coverage at my home to help me take care of my husband. I am very happy with all the CNA's that we have had from this company. They are always on time ,very dependable and very competent. The office staff are always very helpful and caring. Concord has helped me to keep my husband at home!
Cynthia Rock
Sep 2019
Very Helpful company. I recent inquired about services for my great grandmother with concord, i had a wonderful conversation with the director Lori Coia. she helped explain what her services would benefit my GG's needs. unfortunately they did not have available staff but lori provided me with a list of other companies and contact information that would be able to help me out, and even mentioned that if they have the availability she would reach out and see if i needed services still, was a very nice woman to speak with and sympathetic to our needs, and extremely helpful in our search for home care services.
Medicare Quality of Care
Concord Home Care is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety75%US 82%
231 completed patient surveys, 16% response rate.
Hospital outcomes
- Discharged to the community83%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around76%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing79%US 86%
- Patients' breathing improved97%US 85%
- Patients got better at taking medications correctly62%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations83%US 61%
Service area
Concord Home Care reports serving 45 ZIP codes, including Providence, Cranston, Warwick, Pawtucket, Wakefield, Albion, Attleboro, Barrington, Bristol, Central Falls and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 417049. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Concord Home Care offer?
Concord Home Care offers At-Home Care and Home Health.
Where is Concord Home Care located?
Concord Home Care is located at 30 Rolfe Square in Cranston, Rhode Island.
What do families say about Concord Home Care?
Concord Home Care carries a 3.8 out of 5 rating from 14 Google reviews. Families describe Concord Home Care as responsive, reliable, and staffed with skilled caregivers, citing quick service starts and effective physical therapy outcomes. Reviewers highlight strong communication from the office and dependable CNAs for in-home support, including around-the-clock care for a spouse. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Concord Home Care?
Yes. Concord Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Concord Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Concord Home Care?
Submit the Request Information form on this page, or contact Concord Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Concord Home Care? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Cranston.
Home Care Networks
Cranston, Rhode Island0.5 mi
4.6(11)
Home care · no referral needed
Advinia Care Providence
Providence, Rhode Island1.4 mi
3.7(100)
Memory CareSkilled Nursing / Long Term Care
Elmwood Nursing & Rehabilitation Center
Providence, Rhode Island1.4 mi
3.1(23)
Skilled Nursing / Long Term Care
Saint Elizabeth Assisted Living, formerly Saint Elizabeth Court
Providence, Rhode Island1.5 mi
4.6(8)
Assisted Living
The Cedars
Cranston, Rhode Island1.6 mi
3.4(40)
Skilled Nursing / Long Term Care
Victoria Court Memory Care
Cranston, Rhode Island1.7 mi
4.9(72)
Assisted LivingIndependent LivingMemory Care+1 more