W Tucker
May 2026
Generally clean and friendly staff…. Though we’re Not attentive to cleaning a soiled floor in the patient room. Good too spiced!
Complete Care at Mercerville
2240 Whitehorse-Mercerville Road
4.4(216 ratings)· Hamilton Township average: 4.5
1 / 5Quick Facts
- Total units
- 114
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 114
- Readmission focus
- Programs aimed at reducing preventable hospital readmissions after rehab
- Leadership change
- New administrator credited with recent care improvements
CMS Care Compare
What Families Think
Complete Care at Mercerville is a skilled nursing facility in Hamilton Township, NJ, offering post-acute rehab and long-term care. Reviewers generally praise the caring, friendly staff and effective physical therapy, though a few raise serious concerns about cleanliness lapses and one report of severe neglect.
The Good
- Staff described as kind, caring, and helpful
- Physical therapy program praised by families
- Facility recently remodeled and looks updated
- Recent administrator change credited with real improvements
- Food quality noted as good
The Bad
- One report of a soiled floor left uncleaned in a patient room
- One serious report of a stage 4 pressure ulcer and alleged neglect
- No amenities or pricing information published
AI-generated from reviews and community data.
About Complete Care at Mercerville
Complete Care at Mercerville is a skilled nursing facility offering post-acute care and long-term care services in Hamilton Township, New Jersey. The community tailors its services to provide comfortable, enriching, and engaging experiences for residents during their recovery and care journey.
The facility emphasizes rehabilitation support through structured programs designed to help patients reach their goals and successfully transition home. Staff work collaboratively with patients to build confidence and prepare them for life after rehab. The community has implemented strategies to reduce preventable hospital readmissions following post-acute stays.
Residents benefit from diligent monitoring and attentive personal care, including hygiene and grooming services. The facility encourages residents to participate in activities and engage outside their rooms as part of their overall well-being. Staff are described as kind and caring, providing consistent support throughout residents' stays.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.4overall · 216 ratings combined
4.4★ on Google (216)
Louise Clark
May 2026
It was nice and clean. However, when I was leaving there were, at least 10 people in wheel chairs just sitting around the nursing station, I was a visitor
Andre Ray
Mar 2026
Do not let your family stay!! NO COMPASSION MY USMC 2 TOUR VET FATHER SUFFERED IN A FOUR PERSON ROOM WITH A PRESSURE ULCER THE SIZE OF LAPTOP! STAGE 4(PRESSURE ULCER) IF IM CORRECT WHICH IS INDICTIVE OF neglect BY STATUTE IN THE WONDERFUL STATE OF NJ
Yisroel Meir Silver
Mar 2026
Since the new administrator started, this nursing home has improved tremendously. The facility looks clean, the staff are more attentive, communication is better, and the overall atmosphere is warm and welcoming. You can really see the positive changes.
vonda vee
Dec 2025
My husband is there for physical therapy, and I have found that the people that Work there, the nurses and aid could not be nicer or more helpful than they are. My grandmother was a Resident at the nursing home 40 years ago, but it looks so different now they remodeled it and it’s beautiful inside and out. The food is good and the staff is very friendly. I would recommend it to anyone looking for a facility for a loved one.
Frequently Asked Questions
What types of care does Complete Care at Mercerville offer?
Complete Care at Mercerville offers Skilled Nursing / Long Term Care.
Where is Complete Care at Mercerville located?
Complete Care at Mercerville is located at 2240 Whitehorse-Mercerville Road in Hamilton Township, New Jersey.
What do families say about Complete Care at Mercerville?
Complete Care at Mercerville is a skilled nursing facility in Hamilton Township, NJ, offering post-acute rehab and long-term care. Reviewers generally praise the caring, friendly staff and effective physical therapy, though a few raise serious concerns about cleanliness lapses and one report of severe neglect.
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