Jean Matkovich
Jul 2026
We were visiting our nephew. The facility was lovely and clean. The staff I met were kind and cheerful. We especially enjoyed Shanique helping us with our family party.
1 / 6Quick Facts
- Total units
- 180
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 180
- Inspections
- View history (46 citations)
CMS Care Compare
What Families Think
Complete Care at Holiday City is a skilled nursing and long-term care facility in Toms River, NJ, focused on post-acute rehabilitation and helping patients transition safely back home. The provided material emphasizes individualized care plans and efforts to reduce hospital readmissions, though no detailed family reviews or amenity lists were included to verify day-to-day experience.
The Good
- Focus on reducing preventable hospital readmissions
- Individualized care tailored to each resident's needs
- Programs celebrate patient progress toward rehabilitation goals
- Staff described as working collaboratively with patients
The Bad
- No published pricing information available
- No amenities listed, limiting comparison with other communities
- No detailed reviews provided to verify day-to-day care quality
AI-generated from reviews and community data.
Complete Care At Holiday City is a senior living community in Toms River, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.1 out of 5 across 215 reviews.
About Complete Care At Holiday City
Complete Care at Holiday City is a post-acute, skilled nursing, and long-term care facility in Toms River, New Jersey. The community provides rehabilitation and recovery services designed to support patients through their healing journey and prepare them for transition home.
The facility has developed programs focused on celebrating patient progress toward rehabilitation goals and implementing strategies to reduce preventable hospital readmissions following post-acute stays. Staff work collaboratively with patients to support their recovery process and build confidence as they prepare for life after rehabilitation.
Complete Care tailors its services and support to create a comfortable, enriching, and engaging environment for residents. The facility emphasizes individualized care that meets each person's specific needs during their stay.
Types of Care at Complete Care At Holiday City
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Complete Care At Holiday City
4.1overall · 215 ratings combined
4.1★ on Google (215)
Eva Contos
Jul 2026
Wonderful facility!! I know those of you reading may find it hard to believe, but I am so glad I didn’t listen to other’s. You must go and see for yourself. They took very good care of my mother, I saw it firsthand. Nursing was excellent, and the aides did a wonderful job also. Everyone is so friendly and they make it a priority to treat everyone as if they were a family member. The therapy department; the therapist they have are extremely skilled and really work hard to get people including my mom to where they’re supposed to be. As for the food, well that could use quite a bit of help, I’m sure it isn’t good in most places, but you’re not there for the food.. When you’re in a place for rehab, the two most important things are rehab and nursing and that’s what she got the best of. From reception to the social workers to the administrators, and even maintenance, I can’t complain everyone was very accommodating. Before anyone rushes to judgment on this place, you should give it a try, I did and I’m so glad I did. And in closing, I would just like to say, if you’re unhappy with something, speak up, because they would want to know so they can fix it, whatever it is. If they aren’t made aware of it and you just let it stew, that’s on you.. I will miss all of them, but they did the job they were supposed to do with my mom. Give them a try, you won’t be disappointed.
Joseph Mccrea
Jul 2026
While I was at complete care at holiday city, this was my second stay, received the best all around medical care. Jonas, Gabrielle, Debbie, Donna, and the administrator Kyle, made my stay great and helped me in my recovery.
Rose Noto
Jun 2026
My husband recently had a wonderful recuperation stay at C. C. Holiday City after his hospital stay. Choosing this facility was an excellent decision. He received outstanding care, which seems to be the norm for all residents. The facilities are inviting, and the staff is truly dedicated. Our social worker, Ashley, provided exceptional support, even arranging for an extended stay if needed. Dana, the Director of Nursing, was always available to answer our questions and concerns. His full-time nurse ensured all his medical needs were met, and all the aides made his stay incredibly comfortable. We're so grateful to you all. 🙏💖 Outstanding!
Carol Ann Bobowski
Jan 2026
My husband food had to be chopped and never done. If you decide to put your love one in this facility make sure you are present daily. My husband could of aspirated on his food. Pull ups are not changed daily. Spoke to the director 2 times and said he would look into my concerns. I even took pictures to backup my concerns. Next thing I know husband is being discharged. I did report them to the board of health and the OMBUDSMAN. Bathrooms are not cleaned daily feces by the toilet etc I feel that nothing is going to be done about my concerns but I will keep up my concerns. If you can bring your love ones home and hire someone or find a good agency Good luck
Government Inspection History
6 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 8, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 4, 2026
Feb 10, 2026Fire Safety Complaint6 citations
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 1, 2026
Apr 25, 2025Fire Safety StandardHealth Standard10 citations
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Install proper backup exit lighting.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Feb 13, 2025Health Complaint8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 7, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Mar 30, 2023Fire Safety StandardHealth Standard14 citations
Have an externally vented heating system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
May 11, 2021Fire Safety StandardHealth Standard7 citations
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2021
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Complete Care At Holiday City offer?
Complete Care At Holiday City offers Skilled Nursing / Long Term Care.
Where is Complete Care At Holiday City located?
Complete Care At Holiday City is located at 4 Plaza Drive in Toms River, New Jersey.
What do families say about Complete Care At Holiday City?
Complete Care at Holiday City is a skilled nursing and long-term care facility in Toms River, NJ, focused on post-acute rehabilitation and helping patients transition safely back home. The provided material emphasizes individualized care plans and efforts to reduce hospital readmissions, though no detailed family reviews or amenity lists were included to verify day-to-day experience.
How did Complete Care At Holiday City do on recent health and safety inspections?
Complete Care At Holiday City had 6 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Complete Care At Holiday City?
Submit the Request Information form on this page to connect with Complete Care At Holiday City and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Complete Care At Holiday City? Claim this listing to update photos, pricing, and details. It's free.
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