linda burgess
May 2026
Dave was extremely supportive and helpful. He was very understanding with all of our questions.
Complete Care At Arbors
1750 Route 37 West
4.3(298 ratings)· Toms River average: 3.8
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
CMS Care Compare
What Families Think
Most reviewers describe Complete Care at Arbors as clean, friendly, and attentive, with families praising the daily activities, communication, and rehab support their loved ones received. However, one detailed review raises serious concerns about understaffing, cleanliness, and a profit-driven focus over patient care, a stark contrast to the largely positive tone of other reviews.
The Good
- Reviewers call staff friendly and attentive
- Daily activities and holiday decorations mentioned
- Family members say facility keeps them updated
- Positive rehab outcomes reported by former patients
- Administrator personally checked on a patient
The Bad
- One detailed report of understaffing and neglect
- One report described facility as poorly maintained
- One reviewer alleged focus on billing over care
AI-generated from reviews and community data.
About Complete Care At Arbors
Complete Care at Arbors in Toms River, New Jersey is a post-acute, skilled nursing, and long-term care facility offering rehabilitation and recovery services. The community provides tailored support designed to help residents transition safely back to independent or supported living.
The facility emphasizes rehabilitation programs aimed at helping patients reach their goals and prepare for life after acute care. Staff implement strategies to reduce preventable hospital readmissions and support residents throughout their recovery journey with physical therapy, occupational therapy, and nursing care.
Complete Care at Arbors offers housekeeping, social services, therapeutic services, and activities programming. The facility maintains a clean environment and organizes daily activities and events to enhance the resident experience during their stay.
The community is staffed with nursing, therapy, and support personnel dedicated to patient care and satisfaction. Services are delivered by physical therapists, occupational therapists, and aides working collaboratively with residents to support their rehabilitation goals and maximize their potential for recovery.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 298 ratings combined
4.3★ on Google (298)
Doris Flannery
May 2026
I had a terrific stay at Complete Care. The staff was so friendly and treated me well. Even the administrator came in to see me.
Dorothy Douglas
Apr 2026
I want to say this place is wonderful staff very friendly nurses are great I go every day very clean I'm so glad I picked this one for my love one I give it 5 and more stars and hes taken care of very well which makes me very happy he was release today he was there a month was very happy with everything
Mary Jones
Feb 2026
One word: Karma. This facility is everything wrong with for-profit rehab and nursing care. It’s old, poorly maintained, and clearly run as a money machine rather than a place meant to help vulnerable people heal. Staffing is bare-bones, basic needs are ignored, and the environment feels cheap and neglected, right down to things as simple as clean water. It’s honestly incomprehensible what goes on here. The focus seems to be on collecting Medicare dollars, not patient care. I wouldn’t send my dog here for boarding, let alone a loved one who needs medical or rehabilitative support. If this is part of the Complete Care chain, that alone should raise red flags. When corners are cut this aggressively, accountability eventually comes. The longer this kind of Medicare abuse continues, the harder the fall will be. This facility will be reported to Medicare. Families deserve better, and patients deserve dignity, not to be treated like line items on a billing sheet.
Joanne Voorhees
Apr 2024
Complete Care at Arbors is a very clean and friendly place , from reception to environmental to the engineering department , social work and nursing staff , they have a lot of activities every day and everyone is having fun! They also do give you calls and keep you updated. my mother always looks nice and neat and clean! The techs are great my mom has formed a bond with them, another thing is when you anrrive at Arbors it is decorated beautifully inside and out for every holiday, definitely cheers you up! Thank you Arbors !
Frequently Asked Questions
What types of care does Complete Care At Arbors offer?
Complete Care At Arbors offers Skilled Nursing / Long Term Care.
Where is Complete Care At Arbors located?
Complete Care At Arbors is located at 1750 Route 37 West in Toms River, New Jersey.
What do families say about Complete Care At Arbors?
Most reviewers describe Complete Care at Arbors as clean, friendly, and attentive, with families praising the daily activities, communication, and rehab support their loved ones received. However, one detailed review raises serious concerns about understaffing, cleanliness, and a profit-driven focus over patient care, a stark contrast to the largely positive tone of other reviews.
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