Compassionate Hearts Home Health inc
1270 E Garvey St Suite 200
Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2013
Home Health Compare
Compassionate Hearts Home Health inc is a home health agency serving Covina, California offering Home Health.
About Compassionate Hearts Home Health inc
Compassionate Hearts Home Health inc is a Medicare-certified home health agency serving Covina, CA and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits.
Medicare rates the quality of patient care at Compassionate Hearts Home Health inc 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Compassionate Hearts Home Health inc
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Medicare Quality of Care
Compassionate Hearts Home Health inc is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency90%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way86%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety90%US 82%
19 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community74%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Same as
How patients did
- Care started within 2 days of referral82%US 94%
- Patients got better at walking or moving around56%US 83%
- Patients got better at getting in and out of bed58%US 83%
- Patients got better at bathing56%US 86%
- Patients' breathing improved43%US 85%
- Patients got better at taking medications correctly43%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations23%US 61%
Service area
Compassionate Hearts Home Health inc reports serving 87 ZIP codes, including Los Angeles, Pasadena, Palmdale, Lancaster, Alhambra, Arcadia, Covina, Fontana, Glendale, San Gabriel and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059521. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Compassionate Hearts Home Health inc offer?
Compassionate Hearts Home Health inc offers Home Health.
Where is Compassionate Hearts Home Health inc located?
Compassionate Hearts Home Health inc is located at 1270 E Garvey St Suite 200 in Covina, California.
Does Medicare cover care from Compassionate Hearts Home Health inc?
Yes. Compassionate Hearts Home Health inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Compassionate Hearts Home Health inc?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Compassionate Hearts Home Health inc?
Submit the Request Information form on this page to connect with Compassionate Hearts Home Health inc and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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