MyLivingChoice

Community Memorial Health Center

231 North Eighth Avenue West

3.3(9 ratings)

Community Memorial Health Center, photo 11 / 2

Quick Facts

Total units
62
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
62
Nursing Coverage
Skilled nursing staffed around the clock
Therapy Services
On-site rehabilitation and therapy team

What Families Think

Reviews for Community Memorial Health Center are sharply divided, with some families praising the caring, dedicated staff and others describing rude treatment, restrictive rules, and poor food quality. The facility offers skilled nursing, assisted living, and a secured memory care unit in Hartley, Iowa, but recent comments point to concerns about administration and employee treatment.

The Good

  • Staff described as caring and dedicated by several reviewers
  • Secured memory care unit for specialized support
  • Round-the-clock skilled nursing care
  • Dedicated rehabilitation and therapy team on-site

The Bad

  • One report of a rude worker and restrictive environment
  • One report of poor meal quality and limited choices
  • One report describing new administration as uncaring and discriminatory
  • One report of staff being treated poorly when facing medical issues

AI-generated from reviews and community data.

Community Memorial Health Center is a senior living community in Hartley, Iowa offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 9 reviews.

About Community Memorial Health Center

Community Memorial Health Center is a skilled nursing and rehabilitation facility offering assisted living and memory care services in Hartley, Iowa. The facility has been serving northwest Iowa since 1994, providing a combination of specialized therapy services and skilled nursing care in a calming environment.

The center offers a full range of care services designed to support both health and independence. Skilled nursing care is available around the clock with personalized care plans to meet each resident's unique needs. Assisted living services provide help with daily activities in a home-like setting, while a secured memory care unit serves those requiring specialized support on a case-by-case basis.

Rehabilitation services are provided by a dedicated therapy team committed to creating programs tailored to each resident's specific needs, helping residents achieve maximum potential for independence and functional ability. The nursing department is professionally staffed around the clock to provide specialized care with dignity and comfort.

Social Services maintain contact between the facility, families, and residents, and assist with care planning and discharge planning. A monthly calendar of events is provided to residents to keep them informed of upcoming activities, fostering a positive and uplifting atmosphere that supports healing and recovery.

Types of Care at Community Memorial Health Center

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Community Memorial Health Center

3.3overall · 9 ratings combined

3.3★ on Google (9)

FRANCIS MAKORI

Jan 2025

via Google

The facility has lost its glory, the new Administration is unacaring and discriminatory.

Brian & Amber Campbell

Apr 2022

via Google

Visited a relative staying here. Very rude worker. Super restrictive. Hard to get a TV in the room. Uncomfortable bed, and chair. Limited meal choice, poor quality. Really scary place!

Carisa Ten Kley

Jul 2021

via Google

Everyone does there best to deliver the best care for the residents. Very caring dedicated employees!

Erice Franke

Sep 2018

via Google

The way they treat some of there employee's is kinda rude. U would think if some of there employees have some type of medical problems they would help them out if the problem flares up but no they make them suffer. Just remember u dont know what it like to have there problem.

Carole Van Vossen

Dec 2016

via Google

I visit when ever I am able to drive the 900 miles to Iowa. All the staff I have met have been very caring. My brother is unable to speak more than a word or two and on occasion a short phrase, but often when a regular staff member walks into the room I have watched him follow that person with his eyes, smile and say"There (s)he is". PrIor to living here I have known him to be wary and guarded when someone with whom he is uncomfortable approaches him. These are the things that give a person comfort when the ability to visit is so limited.

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Government Inspection History

7 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 22, 2026Fire Safety StandardHealth Standard13 citations
  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has plan of correction

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 2, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

Nov 25, 2025Health Complaint1 citation
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2025

Oct 7, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

Nov 7, 2024Fire Safety StandardHealth Standard5 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2024

Jul 8, 2024Health Complaint5 citations
  • Respond appropriately to all alleged violations.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 18, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 27, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

Nov 2, 2023Fire Safety StandardHealth Standard5 citations
  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2023

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

Aug 22, 2023Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Community Memorial Health Center offer?

Community Memorial Health Center offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Community Memorial Health Center located?

Community Memorial Health Center is located at 231 North Eighth Avenue West in Hartley, Iowa.

What do families say about Community Memorial Health Center?

Reviews for Community Memorial Health Center are sharply divided, with some families praising the caring, dedicated staff and others describing rude treatment, restrictive rules, and poor food quality. The facility offers skilled nursing, assisted living, and a secured memory care unit in Hartley, Iowa, but recent comments point to concerns about administration and employee treatment.

How did Community Memorial Health Center do on recent health and safety inspections?

Community Memorial Health Center had 7 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Community Memorial Health Center?

Submit the Request Information form on this page to connect with Community Memorial Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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