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Clay Home Health Services

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1967

Clay Home Health Services is a home health agency serving Flora, Illinois offering Home Health.

About Clay Home Health Services

Clay Home Health Services is a Medicare-certified home health agency serving Flora, IL and has been Medicare certified since 1967. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits.

Medicare rates the quality of patient care at Clay Home Health Services 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Clay Home Health Services

Home Health

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Medicare Quality of Care

Clay Home Health Services is a Medicare-certified home health agency (certified since 1967). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1094%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

110 completed patient surveys, 39% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral95%US 94%
  • Patients got better at walking or moving around82%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing83%US 86%
  • Patients' breathing improved77%US 85%
  • Patients got better at taking medications correctly68%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

Clay Home Health Services reports serving 31 ZIP codes, including Altamont, Barnhill, Calhoun, Cisne, Claremont, Clay City, Dieterich, Dundas, Edgewood, Effingham and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147086. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Clay Home Health Services offer?

Clay Home Health Services offers Home Health.

Where is Clay Home Health Services located?

Clay Home Health Services is located at 601 East Twelfth Street in Flora, Illinois.

Does Medicare cover care from Clay Home Health Services?

Yes. Clay Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Clay Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Clay Home Health Services?

Submit the Request Information form on this page to connect with Clay Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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