Jen Lolxo
Jun 2026
Not sure how they are still open. If you truly love your relatives, AVOID this place! Numerous employees need to change their careers! The staff seem to treat everyone like unwanted step children.
1 / 4Quick Facts
- Total units
- 240
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 240
- Inspections
- View history (38 citations)
- Care continuum
- Offers respite, short-term rehab, and long-term care
- Hospital access
- Located near hospitals for specialist care
- Facility size
- 240-bed nursing and rehabilitation center
CMS Care Compare
What Families Think
Reviews of Claridge House are sharply divided: several families praise a smooth, supportive admissions process and compassionate nursing care, while others describe rude and disrespectful staff behavior toward residents. The facility offers a full range of skilled nursing and rehabilitation services in North Miami, but the mixed feedback suggests inconsistent staff conduct.
The Good
- Admissions staff described as helpful and supportive
- Nurses called compassionate and attentive by families
- Near hospitals for specialist and emergency access
- Offers respite and short-term rehab stays
The Bad
- Multiple reports of disrespectful or rude staff behavior
- One reviewer described staff as unhelpful and dismissive
AI-generated from reviews and community data.
Claridge House is a senior living community in North Miami, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 94 reviews.
About Claridge House
Claridge House is a 240-bed nursing and rehabilitation center located in North Miami, Florida, offering skilled nursing care and rehabilitation services. The facility is positioned near local hospitals and provides immediate access to hospital specialists and emergency care.
The community offers a full continuum of care including temporary respite stays, short-term rehabilitation, and long-term skilled nursing care, along with a broad array of specialty programs and services tailored to resident needs.
The facility is noted for its attractive, beautifully designed environment with thoughtful décor and furnishings. Residents have access to ongoing activities and programs, including painting classes and other engagement opportunities.
Types of Care at Claridge House
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Arts and Crafts
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Claridge House
3.6overall · 94 ratings combined
3.6★ on Google (94)
Daniel Le
Feb 2026
Was assisting a resident and the resident asked one of the nurses, Deborah, for assistance on her phone in which Deborah was extremely rude to the resident and took her phone and was blatantly disrespectful to me and did not let me speak. I don't think in any situation, someone should speak to their residents like that as well as someone over the phone as well.
Donna Weller
May 2025
I recently transferred my grandfather to Claridge House nursing facility, and I’m very pleased with how smooth the transition was. The admission staff were incredibly helpful—clear, precise, and supportive throughout the entire process. Their professionalism made a potentially stressful situation much easier. I’m truly grateful for their assistance and highly recommend Claridge House to anyone considering care for their loved ones.
Danielle James
Mar 2025
I had the pleasure of visiting Claridge House, and I must say it’s an outstanding place for elderly care. The staff are incredibly compassionate, always taking the time to ensure residents feel comfortable and valued. Overall, it's a great choice for anyone looking for a caring and supportive environment for their loved ones. Highly recommend!
Ibrahim de la Vega
Mar 2025
My experience with Claridge House was truly comforting, especially during the admission process. When our family had to move my grandmother into their care, the admissions team was incredibly supportive, making what could’ve been a stressful transition smooth and reassuring. The nurses were compassionate and attentive, consistently going above and beyond to make sure she felt safe and cared for. I’m genuinely grateful for the kindness and professionalism Claridge House provided to our family.
Government Inspection History
7 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 20, 2026Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Apr 10, 2025Health Complaint2 citations
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 6, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 6, 2025
Jan 24, 2025Health Complaint6 citations
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 21, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025
Aug 22, 2024Fire Safety StandardHealth Standard11 citations
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Jun 19, 2024Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2024
Nov 2, 2023Health Complaint1 citation
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023
Apr 20, 2023Fire Safety StandardHealth Standard11 citations
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Claridge House offer?
Claridge House offers Skilled Nursing / Long Term Care.
Where is Claridge House located?
Claridge House is located at 13900 Ne 3rd Court in North Miami, Florida.
What do families say about Claridge House?
Reviews of Claridge House are sharply divided: several families praise a smooth, supportive admissions process and compassionate nursing care, while others describe rude and disrespectful staff behavior toward residents. The facility offers a full range of skilled nursing and rehabilitation services in North Miami, but the mixed feedback suggests inconsistent staff conduct.
How did Claridge House do on recent health and safety inspections?
Claridge House had 7 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Claridge House?
Submit the Request Information form on this page to connect with Claridge House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Claridge House? Claim this listing to update photos, pricing, and details. It's free.
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