Citrus Nursing Center

infinite ful

Jun 2026

via Google ↗

I only have great things to say about the nursing, rehab, kitchen and maintenance staff. Management is a different issue. I wish admissions and marketer were more friendly to the patients and their families. The Administrator, who appears to be having an inappropriate relationship with the Director of Rehab, is very unprofessional. It’s highly unethical. Director of Rehab is benefitting from this relationship monetarily. Shame on SunMar for allowing this to continue. Admin cuts corners when it comes to the facility. SunMar manages this place and their CNE (Chief Nurse Executive) does not seem to care about the way the Admin runs this place.

Lala Marie

Mar 2026

via Google ↗

Citrus Nursing Center has provided me with excellent service the business office is always willing to assist with any financial issues. The social services team is always willing to assist. The admissions team did a great job at addressing any concerns about placement and gave a tour of the facility. The Nursing team does a great job at assisting with care and communicating with the doctor.

Colleen Augustine

Feb 2026

via Google ↗

My experiences here are wonderful. Awesome staff, Pt & OT therapies best I’ve ever had. Highly recommended. Colleen

MissVivian87

Jul 2025

via Google ↗

My mom was in need of nursing assistance until we were able to get ihss for her at home. Not sure why this place accepted her when it was mentioned to them that she has dementia and she’s wonders. They assured us there would be a wonder guard on her. The first day we went to visit nothing, the nurses in the front didn’t really know about her situation. My dad went to visit Friday and mentioned when the nurses were trying to put an iv they were hurting her and she started crying, he asked them to stop I went by later that day had dinner with her and when walking her to the room there was a bloody towel on her bed! I asked the nurses what was going on and they tried pinning it in her roommate and changed her bed sheets right away. I had to leave but she seemed ok. The next day my dad went to see her in the evening and she was not there!!! He asked where she was and they said they sent her to the hospital in the morning!!!! NO ONE called us. I called to complain turns out the night after I left my mom went missing for 45 MINUTES!!!! They only knew because her roommate let the nurses know she wasn’t in the room. They never called me to notify me!!!!!!!!! I called to speak with a manager and they told me there’s no managers on the weekends. Later I get a call from a manager with an attitude on defense mode with an accent telling me they were sorry etc I get a call from the hospital telling me the facility did not want to take her back (thank god) If you have a family member with dementia DO NOT SEND THEM HERE!!! They seem to take only the ones that are in a wheelchair because it’s easier to ignore them when they’re being aggressive or can’t speak up for themselves

Tina Barham

Jun 2025

via Google ↗

My mom has been in this facility for many years due to the amount of care needed to manage her ilnesses. I have seen both good employees and bad employees come and go. I don't live in the area so I depend on the staff to make sure my mom's mental and physical health are being taken care of. The activity department and majority of the CNA's are very caring. Especially the ones who have been there for many years and have personally cared for my mom. I would personally like to name a few individuals that have stood out to me who deserve some extra attention. Zulema Palencia has got to be one of the most caring people that I have ever met. She will go and see my mom at times when she is off or during her breaks to reassure me that my mom is doing good. She will also FaceTime me so I can see her. She should be given a pay increase for going above and beyond. Jessica Cintron is a nurse that also goes above and beyond. She reassures me all the time about my mom's condition. I am going to name other people and I hope I don't leave anyone out that is deserving. David Palencia, Mercy, Alice, Gabby, Reen, Pierson, Rosita, Rosa, Ines, Brittany, Kayla, Kyla, Miranda, Crystal and Jennifer. When I've had problems, The Administrator, Walter did his best to try to help me solve them. Thank you to all of the people who have made a sad situation more tolerable. The facility does the best they can with the shortage of staff. I love you guys! ❤️😊