John Norrish
May 2026
They're the best. My wife has been in Citrus Health for over a year and I couldn't be happier. Everyone is so nice and extremely helpful. They go out of their way to make the residents feel like they are not alone.
1 / 5Quick Facts
- Total units
- 111
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 111
- Inspections
- View history (40 citations)
CMS Care Compare
What Families Think
Citrus Health & Rehabilitation Center is a skilled nursing and long-term care facility in Inverness, Florida, with a 4.1 rating from 86 Google reviews. Most reviewers praise the staff's warmth and communication with families, though one serious complaint describes a breakdown in recordkeeping and notification during a resident transfer.
The Good
- Staff described as kind and attentive
- Admissions staff explain process clearly and patiently
- Facility described as clean and well maintained
- Families say staff communicate about resident care
- One reviewer noted extra one-on-one time given
The Bad
- One report of lost records and missed transfer notification
- One account describes resident discharged without family being informed
AI-generated from reviews and community data.
Citrus Health & Rehabilitation Center is a senior living community in Inverness, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 86 reviews.
About Citrus Health & Rehabilitation Center
Citrus Health & Rehabilitation Center is a skilled nursing and long-term care facility in Inverness, Florida, with a licensed capacity of 111 residents.
Families consistently praise the attentiveness of staff, describing them as going above and beyond to ensure residents feel comfortable and cared for. Communication with families about residents' needs is noted as a strength, and staff are credited with making personalized efforts, one family wrote that they "assured us that Ann would have extra one on one time during the gap." The facility itself is described as clean and well-maintained, with a warm atmosphere that helps residents feel less isolated. Admissions staff are also highlighted for their patience and clarity in explaining the process during what families recognize as a stressful time.
The facility holds a 4.1 out of 5 Google rating based on 86 reviews. While the vast majority of feedback is positive, at least one family reported serious administrative issues, including records-keeping and authorization problems. Prospective residents and their families should weigh the strong testimonials about day-to-day care and staff demeanor against the importance of verifying clear admission documentation and communication protocols.
Types of Care at Citrus Health & Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Citrus Health & Rehabilitation Center
4.1overall · 86 ratings combined
4.1★ on Google (86)
Livvy
Apr 2026
Horrible place. My great aunt was sent to this facility as a transfer, we were later notified by the facility that they had no records of her being a transfer and had no information on her whatsoever. Fast forward about 2 months later we go to pick her up for her birthday after calling and confirming with staff we would be able to pick her up. We show up to sign her out and they tell us they can’t find her in the system and later discover and let us know she was discharged and taken to the emergency room. NO ONE NOTIFIED US. We get to the emergency room and she now has a severe infection and is needing multiple surgeries.whole family is livid. She will not be going back and I will be warning everyone I know not to send relatives here.
Tanise Langley for us or he gdcjgd
Mar 2026
The Staff is Incredibly Wonderful . They Go Above and Beyond For Their Residents , By Making Them Feel Comfortable to Getting The Proper Care They Need . The Facility Is Clean And Well Maintained For The Staff and Residents . The Staff Communicates With Families About The Care Of A Loved One So They Can Have A Peace Of Mind When They Are Not Around , The Staff At This Facility Rocks I would Highly Recommend to Anyone Looking To Get Care For A Loved One .
rose newman
Feb 2026
I spoke with Samantha, the Admissions Director, about placing my grandmother for rehab, and she was amazing. She explained everything in a way that was easy to understand and was so kind and patient throughout the call. It really helped ease my nerves and made a stressful situation feel much more manageable. 💛
Robin Andreasson
May 2025
By far, the very nicest, well run nursing home that I’ve ever been to, and I have visited a few! We visited for 6 days from Oregon while our sister’s son is out of country, our sister is close to transitioning and both Malcom and Kristen assured us that Ann would have extra one on one time during the gap until our nephew’s return; we’re ere grateful!
Government Inspection History
3 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 15, 2025Fire Safety StandardHealth Standard12 citations
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2025
Feb 22, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2024
Have power receptacles that are properly grounded.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2024
Sep 16, 2022Fire Safety StandardHealth Standard17 citations
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 18, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 18, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 18, 2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity J of L: immediate jeopardy, isolatedCorrected Oct 18, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2022
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Citrus Health & Rehabilitation Center offer?
Citrus Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Citrus Health & Rehabilitation Center located?
Citrus Health & Rehabilitation Center is located at 701 Medical Court East in Inverness, Florida.
What do families say about Citrus Health & Rehabilitation Center?
Citrus Health & Rehabilitation Center is a skilled nursing and long-term care facility in Inverness, Florida, with a 4.1 rating from 86 Google reviews. Most reviewers praise the staff's warmth and communication with families, though one serious complaint describes a breakdown in recordkeeping and notification during a resident transfer.
How did Citrus Health & Rehabilitation Center do on recent health and safety inspections?
Citrus Health & Rehabilitation Center had 3 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Citrus Health & Rehabilitation Center?
Submit the Request Information form on this page to connect with Citrus Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Citrus Health & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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