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The Bridgemoore of Long Grove

1190 Old McHenry Rd

4.2(101 ratings)· Long Grove average: 4.2

Part of Evolve Senior Living · 8 communities · 4.5★ average · (1 other nearby)

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The Bridgemoore of Long Grove, photo 11 / 6

Quick Facts

Licensed capacity
138 residents

Illinois IDPH

Therapy services
In-house physical and occupational therapy offered
Care levels
Assisted living and memory care both offered
Leadership history
Community has had six executive directors

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Ciel of Long Grove (formerly HarborChase) draws a wide range of reviews from families, with many praising the caring nursing staff, activities, and physical setting, while a notable number describe serious concerns about leadership turnover, staffing shortages, and lapses in care and communication. Reviews suggest an inconsistent experience that seems to depend heavily on who is managing the community at a given time.

What reviewers praise

  • Caring, attentive nursing and caregiving staff
  • Beautiful, well-maintained building and grounds
  • Robust activities program keeps residents engaged
  • On-site physical and occupational therapy
  • Compassionate support during hospice and end-of-life transitions
  • Staff described as responsive to family communication

What reviewers flag

  • Multiple reports of frequent executive director and leadership turnover
  • Several reviewers cite understaffing and high caregiver turnover
  • One detailed report of stolen belongings and improper resident transfers causing injury
  • Reports of declining food quality and cleanliness over time

AI-generated from reviews and community data.

The Bridgemoore of Long Grove is a senior living community in Long Grove, Illinois offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 101 reviews.

About The Bridgemoore of Long Grove

The Bridgemoore of Long Grove is an independent and assisted living community in Long Grove, Illinois, offering both levels of care in one location.

The community provides private rooms with private bathrooms, 24-hour staff, and an emergency call system for residents' safety and peace of mind. Housekeeping and laundry services are included, along with medication management for those who need it. The community is wheelchair accessible and features gathering and activity spaces where residents can socialize and participate in organized activities.

Types of Care at The Bridgemoore of Long Grove

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of The Bridgemoore of Long Grove

4.2overall · 101 ratings combined

4.2★ on Google (101)

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Timothy Jones

Aug 2026

via Google ↗ · Report

The experience at The Bridgemoore has been nothing short of first class.<br><br>Jacquelyn, the Sales Director, absolutely bent over backwards to ensure that all of our needs were met and that our transition into the community was as seamless as possible. She is unbelievably organized and responsive, and adds a caring touch to the intake process.<br><br>The operations staff has been friendly and attentive.<br><br>The food is delicious and healthy.<br><br>The residents are friendly and embrace the community.<br><br>Definitely a great place around two weeks in!

Vicky Froderman

Aug 2026

via Google ↗ · Report

We toured many senior living communities in the surrounding area before deciding on The Bridgemoore, and we are very happy with our decision. The community itself is beautiful, but what has impressed us most is the staff. The caregivers and nursing team are kind, attentive, and genuinely caring, and the therapy team has made a meaningful difference in my mom’s physical and mental well-being.<br><br>My mom also enjoys the exercise classes, weekly Mass, entertainment, and dining. Like any community, there are areas that can be improved, but overall our experience has been very positive. We are especially encouraged by the recent ownership change and are looking forward to the planned updates and improvements while hoping they continue to build on the excellent care already being provided.

Ira Lowe

Jun 2026

via Google ↗ · Report

Thankful for the entire staff and how they care for the patients plus working with the management group has been a good experience.

Barb Watson

Jun 2026

via Google ↗ · Report

The staff at Ciel Senior Living is so friendly, professional, and caring. They greet every resident by name, and when I visit my dad, they greet me too! Ciel is a warm and inviting community that works intentionally to keep residents connected. There is a full calendar of activities each day. They have specialty events that are engaging and fun like a luau dance, improv entertainment, Easter bunny visits, and mother day, Father’s Day brunch. The staff is very responsive to residents request for help. The courtyard is a beautiful outdoor space to walk and enjoy the garden.

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Frequently Asked Questions

What types of care does The Bridgemoore of Long Grove offer?

The Bridgemoore of Long Grove offers Assisted Living and Memory Care.

Where is The Bridgemoore of Long Grove located?

The Bridgemoore of Long Grove is located at 1190 Old McHenry Rd in Long Grove, Illinois.

What do families say about The Bridgemoore of Long Grove?

The Bridgemoore of Long Grove carries a 4.2 out of 5 rating from 101 Google reviews. Ciel of Long Grove (formerly HarborChase) draws a wide range of reviews from families, with many praising the caring nursing staff, activities, and physical setting, while a notable number describe serious concerns about leadership turnover, staffing shortages, and lapses in care and communication. Reviews suggest an inconsistent experience that seems to depend heavily on who is managing the community at a given time. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Bridgemoore of Long Grove?

Submit the Request Information form on this page, or contact The Bridgemoore of Long Grove directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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