MyLivingChoice

Chinese Hospital

845 Jackson Street

3.5(93 ratings)· San Francisco average: 4.1

Chinese Hospital, photo 11 / 6

Quick Facts

Total units
23
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
23

What Families Think

Chinese Hospital D/P SNF has an average rating of 3.4 out of 5 from 91 Google reviews, but no detailed reviewer comments are available to describe specific care experiences.

The Good

  • Offers skilled nursing and long-term care support

AI-generated from reviews and community data.

Chinese Hospital is a senior living community in San Francisco, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.5 out of 5 across 93 reviews.

About Chinese Hospital

Chinese Hospital D/P Snf is a skilled nursing / long term care community in San Francisco, California. The community is licensed for up to 23 residents.

Families rate Chinese Hospital D/P Snf 3.4 out of 5 based on 91 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Chinese Hospital

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Chinese Hospital

3.5overall · 93 ratings combined

3.5★ on Google (93)

Daniel Rencricca

Aug 2026

via Google

I had a very good experience at Chinese Hospital for my recent colonoscopy. This was the second one I’ve had, so I’m familiar with how it all works at this point. The entire process at the hospital seemed efficient, prompt, and well-coordinated from start to finish. I was particularly impressed by the nursing team, whose warmth, professionalism, and attentiveness immediately put me at ease. In fact, they checked with me a number of times before and after the procedure to see if I needed anything and make sure I was doing okay. Everyone involved treated me with the utmost kindness and respect.<br><br>As for the hospital building itself, the patient rooms and other interior areas were all fine. It’s not the newest hospital I’ve ever been in, but it is in good condition, and I was happy with it. I am often the person that friends ask to pick them up after a medical procedure, so I have seen the inside of many hospitals. I would put Chinese Hospital on par with other facilities, and their cleaning staff does an excellent job at keeping everything immaculate.<br><br>The doctor went over the procedure with me beforehand and asked some questions about my medical history. I could tell he had done the procedure many times before, and I had no concerns as to his experience level. After the procedure he provided a thorough analysis of his findings which were printed with images for me to take home.<br><br>I highly recommend this hospital and would gladly return for any future procedures.

Jennifer Situ

May 2026

via Google

The staffs at Chinese Hospital lab were courteous and compassionate. They treated the elderly with patience and kindness, and speaking to them in their native language helped them feel comfortable, respected, and less anxious during their visit. Shout out to Mr. Chen and Ms. Zhou, Ms. Ninh.

Yip Eddy

Mar 2026

via Google

I am extremely disappointed with the care we received at this hospital. My family member was admitted and diagnosed with pneumonia, but after just three days, she was discharged even though she was clearly not fully recovered. What’s worse is that the medical team failed to properly identify that she also had RSV, which is a serious condition that requires careful monitoring and treatment.<br><br>Shortly after being sent home, her condition worsened significantly, and we had no choice but to rush her to UCSF, where she was re-admitted. There, she finally received a correct and thorough diagnosis, including RSV, and required a much longer hospital stay of 10 days to recover.<br><br>This experience raises serious concerns about the quality of diagnosis and patient care. A premature discharge and missed diagnosis could have led to even more severe consequences. I would strongly urge this hospital to review its procedures and ensure more careful evaluation before sending patients home.

Irene F

Mar 2026

via Google

I was waiting at this pharmacy to pick up medication for a relative and witnessed extremely troubling behavior. The pharmacy appears to target Chinese-speaking customers, yet the staff treated monolingual Chinese seniors with disrespect—yelling at them, speaking impatiently, and showing little courtesy, as if the elderly patients were incapable of understanding.<br><br>What was most disturbing was the contrast in treatment: when a younger, English-speaking non-Asian customer approached the counter, the staff’s attitude immediately changed and they became noticeably more polite and accommodating.<br><br>This kind of behavior toward elderly and non-English-speaking patients is unacceptable, especially for a pharmacy that serves the Chinese community. Respect and basic courtesy should be given to every patient.<br><br>The service in their Daly City location is far better.

Lee

Jan 2026

via Google

急诊部系统性失职|对唐人埠华人长者的严重不尊重<br><br>我必须公开提醒公众与医院管理层:<br>东华医院急诊部在满载情况下,对华人长者病人的态度与服务,已构成系统性失职。<br>这不是个别误会,而是关乎唐人埠社区大量长者是否能获得基本医疗尊严的问题。<br><br>在一次急诊过程中,我在现场 超过 3 小时,急诊室明显满载,但我清楚观察到:<br>• 多名护士在工作时间内互相聊天、讲笑、消耗时间<br>• 未见任何病人获得持续、主动或合适的照顾<br>• 多名高龄病人长时间被忽视,无人评估、无人关怀<br><br>👉 这不是资源不足的问题,而是人员态度与专业纪律的问题。<br><br>病人为高龄华人长者,属于唐人埠社区中极为常见的高风险个案:<br>• 有鼻咽癌病史<br>• 有老人痴呆症,沟通与自理能力严重受限<br><br>近期因反复、持续性鼻出血,无法自行止血,两次进入急诊,其中一次因连续流血超过两小时,被迫 拨打 911 送院。<br><br>第一次急诊:<br>• 仅使用简单止血剂<br>• 未整合癌症病史<br>• 未解释病因或风险<br>• 医患沟通不足 2 分钟<br>• 即被要求出院<br><br>第二次急诊(情况更严重):<br>• 病人已连续流血数小时<br>• 距离第一次已两周仍无法止血<br><br>在此期间:<br>• 护士态度冷漠、缺乏基本尊重<br>• 对高龄病人几乎没有任何主动照顾<br>• 等待近 两小时 才见到医生<br>• 医生忽视癌症与失智病史<br>• 仅因当刻血压正常、暂时止血,再次要求出院<br><br>我多次清楚指出:<br>这是反复失控性出血,只需 5 分钟 的标准鼻腔填塞止血处理。<br>➡️ 急诊部最初拒绝处理<br>➡️ 直至我强烈要求专科介入,才完成最基本的止血。<br><br>最不可接受的是:<br>离院前,病人口渴严重,口腔仍残留血液,急需清水清洁,<br>但护士拒绝提供饮水协助,并阻止我们接触任何物品。<br><br>东华医院位于三藩市唐人埠核心,服务大量华人长者。<br>然而我亲眼所见的是:<br>• 对长者缺乏耐性<br>• 对华人病人缺乏尊重<br>• 对高风险病史轻描淡写<br>• 对基本人道需求冷处理<br><br>获得有尊严、合适的医疗服务,是每一位美国公民的基本权利。<br>语言、年龄与文化背景,不应成为被忽视的理由。<br><br>我发表此评论的目的不是情绪发泄,而是促请管理层正视急诊部的服务质量与人员态度问题,真正为唐人埠华人长者社区升级这间医院。<br><br>📅 2026年1月28日<br>📍 急诊部(Emergency Department)<br><br>⸻<br><br>⭐️☆☆☆☆<br><br>Systemic ER Failure and Disrespect Toward Chinatown’s Elderly Patients<br><br>I am writing to formally alert the public and hospital leadership:<br><br>The Emergency Department has demonstrated systemic failure and clear disrespect toward elderly Chinese patients from the Chinatown community.<br><br>During an overcrowded ER visit, I remained on site for over 3 hours and observed:<br>• Nursing staff chatting and joking during duty hours<br>• No patients receiving consistent or proactive care<br>• Elderly patients left unattended for extended periods<br><br>This reflects staff conduct and accountability failures, not a lack of resources.<br><br>The patient is an elderly Chinese individual with a history of nasopharyngeal cancer and dementia, presenting with recurrent, uncontrolled nosebleeds. Two ER visits occurred, one via 911 ambulance due to prolonged bleeding.<br><br>Care failures included:<br>• Ignoring high-risk medical history<br>• Extremely brief evaluation followed by discharge<br>• Basic nasal packing performed only after specialist intervention was demanded<br><br>Before discharge, despite dehydration and blood remaining in the mouth, water assistance was refused.<br><br>Respectful and appropriate medical care is a fundamental right of every U.S. citizen.<br>This review calls on hospital leadership to address systemic ER failures and the treatment of Chinatown’s elderly community, and to take immediate corrective action.<br><br>📅 January 28, 2026<br>📍 Emergency Department

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Government Inspection History

2 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 26, 2026Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2026

Aug 9, 2024Fire Safety StandardHealth Standard13 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 23, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Chinese Hospital offer?

Chinese Hospital offers Skilled Nursing / Long Term Care.

Where is Chinese Hospital located?

Chinese Hospital is located at 845 Jackson Street in San Francisco, California.

What do families say about Chinese Hospital?

Chinese Hospital D/P SNF has an average rating of 3.4 out of 5 from 91 Google reviews, but no detailed reviewer comments are available to describe specific care experiences.

How did Chinese Hospital do on recent health and safety inspections?

Chinese Hospital had 2 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Chinese Hospital?

Submit the Request Information form on this page to connect with Chinese Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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