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ChildServe

5406 Merle Hay Rd

4.6(220 ratings)· Johnston average: 4.4

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ChildServe

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1999
Therapies at home
Physical, occupational, and speech therapy plus social services
Operator type
Nonprofit organization
Medicare history
Medicare certified since 1999
Respite-style stays
One family reports their granddaughter spends a weekend monthly

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

ChildServe is a nonprofit, Medicare-certified home health agency in Johnston, Iowa, with a 4.6 Google rating from 220 ratings. Reviewers describe caring, patient staff who work well with children with special needs. One reviewer reported a service denial for a child that was never explained.

What reviewers praise

  • Staff described as loving, patient, and caring with children
  • Families say staff feel like family
  • A special needs child looks forward to monthly weekend stays
  • Offers nursing, physical, occupational, and speech therapy at home
  • Nonprofit agency, Medicare certified since 1999

What reviewers flag

  • One report of a child denied services with no explanation given
  • No Medicare quality star rating published yet

AI-generated from reviews and community data.

ChildServe is a home health agency serving Johnston, Iowa offering Home Health. Families rate it 4.6 out of 5 across 220 reviews.

About ChildServe

ChildServe is a Medicare-certified home health agency serving Johnston, IA and has been Medicare certified since 1999. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is a nonprofit organization.

Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at ChildServe

Home Health

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Reviews of ChildServe

4.6overall · 220 ratings combined

4.6★ on Google (220)

Kaya Van Sickle

Aug 2026

via Google ↗ · Report

It was very welcoming. The people there really cared about your kids.

Stephanie Auten

Jul 2026

via Google ↗ · Report

I placed my son with child serv a while back. I knew I my heart it was best for him. Turns out it was. Child serv goes above and beyond to help these kids. Let's just say we have enjoyed every minute of working with them When it was time to leave I wanted to bring staff with us. They more like family. Love this place.

Sheryl Webb

May 2026

via Google ↗ · Report

If there was a --10 thats what they would get!!! I have an autistic grandson being raised my his father, my son!! Maxx is a real joy and my son is nothing but proffessional when he reaches out for services for his son...this place denied my 7 yr old grandson services because supposedly she didnt like a comment my son made....yet it was NEVER revealed just what that was!!!!! DENY A CHILD BECAUSE OF AN UNDISCLOSED STATEMENT? I would be very careful of dealing with these people because if they happen to know or be related to someone who doesnt like you...they make up stories like this and deny an innocent child a normal life!!!! I will NEVER RECOMMEND THIS PLACE TO ANYONE!!

Josh E.

Jan 2026

via Google ↗ · Report

Remember when this was a soccer complex back in the day! Played in a league.

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Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with ChildServe?

By submitting, you're okay with us and ChildServe reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

ChildServe is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

Service area

ChildServe reports serving 2 ZIP codes, including Des Moines, Johnston. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167286. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does ChildServe offer?

ChildServe offers Home Health.

Where is ChildServe located?

ChildServe is located at 5406 Merle Hay Rd in Johnston, Iowa.

What do families say about ChildServe?

ChildServe carries a 4.6 out of 5 rating from 220 Google reviews. ChildServe is a nonprofit, Medicare-certified home health agency in Johnston, Iowa, with a 4.6 Google rating from 220 ratings. Reviewers describe caring, patient staff who work well with children with special needs. One reviewer reported a service denial for a child that was never explained. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from ChildServe?

Yes. ChildServe is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use ChildServe?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit ChildServe?

Submit the Request Information form on this page, or contact ChildServe directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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