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Cherokee Nation Home Health Services

1630 N Cedar Ave

3.2(13 ratings)· Tahlequah average: 4

Cherokee Nation Home Health Services, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1990
Ownership
Tribally incorporated, not-for-profit agency
Eligibility
Open to all, not limited to tribal members

What Families Think

Cherokee Nation Home Health Services is a tribally run, non-profit home health and hospice agency in Tahlequah, Oklahoma, serving both Native American and non-Native patients. Reviews are mixed: some families praise the compassion of the nursing and aide staff, while several others report serious problems with reliability and administrative responsiveness.

The Good

  • Nurses and aides praised as compassionate by reviewers
  • One family called experience 'outstanding' and recommended agency
  • Open to all patients regardless of tribal status

The Bad

  • Several reviewers reported staff or aides failing to show up
  • Multiple complaints about unresponsive or uncaring administration
  • One report of unsafe employee driving on the road
  • One reviewer said PCA program scheduling was unreliable

AI-generated from reviews and community data.

Cherokee Nation Home Health Services is a home health agency serving Tahlequah, Oklahoma offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.2 out of 5 across 13 reviews.

About Cherokee Nation Home Health Services

Cherokee Nation Home Health Services is a home health care agency in Tahlequah, Oklahoma, providing Medicare and Medicaid certified home health services. Established in 1981 by the Cherokee Nation, the agency was created to expand access to care for elderly and disabled persons who are Medicare and Medicaid beneficiaries.

The organization operates as a tribally incorporated not-for-profit agency focused on helping individuals remain in the safety and comfort of their own homes for as long as possible. Services are available to all people, not limited to Native Americans. The agency emphasizes professional home care delivered with attention to patient choice and compassionate, high-quality care.

The agency accepts donations and actively engages volunteers in its home health and hospice care mission. The organization welcomes both monetary contributions and item donations, as well as individuals interested in volunteering their time.

Types of Care at Cherokee Nation Home Health Services

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Cherokee Nation Home Health Services

3.2overall · 13 ratings combined

3.2★ on Google (13)

Brett Cunningham

Mar 2026

via Google

Employees are a danger on the roadway. Routinely see their red Altima flying and cutting people off.

Jason

Nov 2025

via Google

These ppl dont care about there patients or employees the administration only care about being compliant and making her numbers so they dont get into trouble. I've seen my patients nurses never come or never address the needs of the patient. Highly wouldn't recommend them if you have other choices.

William H.

Nov 2023

via Google

Compassionate organization that truly cares about the health and well-being of the patient. My experience my CNHHS has been nothing less than outstanding. Highly recommend to anybody needing home health care.

Doug Buchanan

Nov 2021

via Google

This Place does not Need to be in business anymore! The PCA program Is a joke to them, As they Cannot Be responsible for showing up. And when you call they act like it's not their responsibility? They make us wait all day, only to not even a call. And when they actually do get someone to show up, do not get them to grocery shop, unless you enjoy taking over half the order back. What a waste of time! A BAD company to put up with

Jacqueline Caldwell

Feb 2021

via Google

I truly enjoyed the AIDS and the nurses that were part of my Healthcare team the only problem I've had is with Administration and the office PPL. I feel that I was not valued nor would be heard when I had issues. I feel they need to truly reorganized the administration and their office personnel to treat the patients with compassion and respect.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Cherokee Nation Home Health Services, never sold or shared.

Medicare Quality of Care

Cherokee Nation Home Health Services is a Medicare-certified home health agency (certified since 1990). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

227 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community56%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)16%US 11%Worse than

How patients did

  • Care started within 2 days of referral90%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly99%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations86%US 61%

Service area

Cherokee Nation Home Health Services reports serving 86 ZIP codes, including Tulsa, Broken Arrow, Claremore, Grove, Muskogee, Tahlequah, Adair, Afton, Bartlesville, Big Cabin and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 377173. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Cherokee Nation Home Health Services offer?

Cherokee Nation Home Health Services offers Home Health.

Where is Cherokee Nation Home Health Services located?

Cherokee Nation Home Health Services is located at 1630 N Cedar Ave in Tahlequah, Oklahoma.

What do families say about Cherokee Nation Home Health Services?

Cherokee Nation Home Health Services is a tribally run, non-profit home health and hospice agency in Tahlequah, Oklahoma, serving both Native American and non-Native patients. Reviews are mixed: some families praise the compassion of the nursing and aide staff, while several others report serious problems with reliability and administrative responsiveness.

Does Medicare cover care from Cherokee Nation Home Health Services?

Yes. Cherokee Nation Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Cherokee Nation Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Cherokee Nation Home Health Services?

Submit the Request Information form on this page to connect with Cherokee Nation Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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