Doug Hayes
Nov 2025
I was blessed to have to have CHH taking care of me and teaching me how to take better care of myself .
Cherokee Home Health
104c Northwood Drive, Ste A-14.2(10 ratings)· Centre average: 4.1
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Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1992
- Medicare certification history
- Medicare-certified home health agency since 1992
- Ownership
- Privately owned home health agency
- Nurse availability
- Nurses available 24 hours per day
- Service area
- Serves Cherokee, DeKalb and Calhoun counties
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Cherokee Home Health is a privately owned, Medicare-certified home health agency in Centre, Alabama, offering skilled nursing and therapy services in patients' homes. Most reviewers praise the caring, responsive staff who help with recovery after falls or hospital stays, though one reviewer raised concerns about how the company handles negative feedback.
What reviewers praise
- Staff described as caring and helpful after falls
- Nurses available 24 hours per day
- Multi-disciplinary team including PT, OT, speech therapy
- Helped arrange wheelchair and CNA support quickly
What reviewers flag
- One report alleging negative reviews were removed
- Medicare quality rating is only 3.0 out of 5 stars
AI-generated from reviews and community data.
Cherokee Home Health is a home health agency serving Centre, Alabama offering Home Health. Families rate it 4.2 out of 5 across 10 reviews.
About Cherokee Home Health
Cherokee Home Health is a Medicare-certified home health agency serving Centre, AL and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Cherokee Home Health 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Cherokee Home Health
Home Health
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Help Me ChooseReviews of Cherokee Home Health
4.2overall · 10 ratings combined
4.2★ on Google (10)
Megan Hayes
Nov 2025
The workers here are absolutely wonderful!! They’ve done great taking care of my dad.
Jennifer Dempsey
Jul 2024
Really odd how bad reviews on this company iare taken down after my experience with them. I totally understand. Why? Because the company is a paper company only. If I could give negative star I would!
lindy snead
Feb 2019
This agency provides quality patient care to patients in Cherokee, Dekalb and Calhoun County. We have a multi-disciplinary team of nurses, Physical, Occupational, Speech therapy services. Nurses are available 24 hours per day for needs. Please contact your local hometown agency for your healthcare needs.
Amy Carver
Dec 2018
Rena and Terry were fabulous when my mother fell and I had to bring her home with me. They helped me get a wheelchair and a CNA to come out and help my mom bathe. Very helpful and very nice and caring.
Medicare Quality of Care
Cherokee Home Health is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency93%US 79%
- Rated their overall care 9 or 10 out of 1092%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well95%US 86%
- The team discussed medicines, pain and home safety87%US 82%
120 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community89%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around87%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved89%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
Cherokee Home Health reports serving 10 ZIP codes, including Gadsden, Cedar Bluff, Centre, Collinsville, Fort Payne, Gaylesville, Jacksonville, Leesburg, Piedmont. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017094. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Cherokee Home Health offer?
Cherokee Home Health offers Home Health.
Where is Cherokee Home Health located?
Cherokee Home Health is located at 104c Northwood Drive, Ste A-1 in Centre, Alabama.
What do families say about Cherokee Home Health?
Cherokee Home Health carries a 4.2 out of 5 rating from 10 Google reviews. Cherokee Home Health is a privately owned, Medicare-certified home health agency in Centre, Alabama, offering skilled nursing and therapy services in patients' homes. Most reviewers praise the caring, responsive staff who help with recovery after falls or hospital stays, though one reviewer raised concerns about how the company handles negative feedback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Cherokee Home Health?
Yes. Cherokee Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Cherokee Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Cherokee Home Health?
Submit the Request Information form on this page, or contact Cherokee Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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