103 Washington Street
3.9(30 ratings)· Elmira average: 3.4
CMS Care Compare
Reviews of this county nursing facility are decidedly mixed, with families praising some staff for compassion while others describe serious lapses in basic care, hygiene, and communication. Slow response to call buttons and inconsistent staff attitudes are recurring themes across several reviews, alongside concerns about food quality.
AI-generated from reviews and community data.
Chemung County Nursing Facility is a senior living community in Elmira, New York offering Skilled Nursing / Long Term Care. Families rate it 3.9 out of 5 across 30 reviews.
Chemung County Health Center is a nursing facility in Elmira, New York, providing long-term care and post-surgical recovery services. The facility is led by a medical team comprising two doctors and two full-time nurse practitioners who deliver comprehensive care seven days a week.
The facility emphasizes personalized care planning, with providers meeting with residents and families to develop individualized treatment approaches tailored to each resident's specific health needs. Care is delivered with attention to dignity and respect, whether residents are recovering from surgery or managing long-term health conditions.
Chemung County Nursing Facility is fully accredited by Medicare and Medicaid Programs and maintains membership in both state and national Leading Age Associations. The facility participates in the "Quality First Program," a national quality assurance initiative demonstrating commitment to quality standards.
Rehabilitation therapy services are available through Healthpro Heritage. The facility maintains comprehensive emergency management plans and has established protocols for emergency response.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.9overall · 30 ratings combined
3.9★ on Google (30)
Denise Thompson
Jan 2025
Social worker didn't do her job. Lied on several occasions. Many dropped the ball with care. Left cold And wet when kidney tubes leaked student nurse tóok care of it rather than staff. P t couldn't transfer me and I slid to the floor injuring my knee. Other therapists were great good and bad staff. So appreciate the caring ones laundry lost a lot of clothing patients need to be own Advocate or have someone to do so
Ron M
Jan 2024
Nursing homes are a tough call. My mother wasn't too bad off, so everything for her was pretty good. One has to understand that most all of these places are understaffed and overworked, and there certainly were times that her bell wasn't answered quickly... but that goes for just about anywhere. What she certainly got was friendly compassionate care...and most surprisingly, good food. Yes, it's "cafeteria food" and a touch bland, but given that, it was excellent. I would not hesitate to use this Nursing home again in the future. They probably deserve a 4 star rating, but if put up against a lot of other Nursing Homes, I'm giving them the 5 star rating
Brittany Hakes
Sep 2023
One of the worst experiences my family has ever dealt with! Many of the staff were rude. ( There were a few that were very nice and helpful) my grandmother was left in dirty diapers for hours on end, no one brought fresh water! One nurse came in before 7pm to give my Grama her night meds and told her to go to sleep, if she hit the call button it took at least a half hour for someone to come! They acted like she was a burden instead of a human! She was down as a 2 assist and only had one person get her out of the shower to her room and proceeded to drop her on the floor! We have called and asked for this report and have heard nothing back. Going to be getting ahold of a lawyer! I wouldn't suggest this place to anyone!!!
Arzella Simmons
Oct 2022
I go there to visit a great friend who is 100. The caregivers are sooo nice but they need to hire new cooks. Everytime they bring a meal it looks like something even a dog wouldn't eat!! My friend and her roommate both complain though it does no good!!
Britt K
Feb 2019
There are some great staff members, but when someone has their call button on for over an hour regularly and ate accused of being addicted to pain meds because they use Bengay there is an issue. This place is a JOKE and the staff acts rude, and like you're bothering them... because they have to do their job. Numerous missed med times, and snarky attitudes galore. What a shame to know there are people that cant help themselves or are in worse condition. This place needs to be shut down or revamped.
5 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 30, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2023
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 21, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity B of L: potential for minimal harm, patternCorrected Jul 27, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2019
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2019
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Chemung County Nursing Facility offers Skilled Nursing / Long Term Care.
Chemung County Nursing Facility is located at 103 Washington Street in Elmira, New York.
Reviews of this county nursing facility are decidedly mixed, with families praising some staff for compassion while others describe serious lapses in basic care, hygiene, and communication. Slow response to call buttons and inconsistent staff attitudes are recurring themes across several reviews, alongside concerns about food quality.
Chemung County Nursing Facility had 5 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Chemung County Nursing Facility and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Chemung County Nursing Facility? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Elmira.
