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Charlotte Bay Rehabilitation & Care Center

4033 Beaver Lane

4.2(295 ratings)· Port Charlotte average: 4.2

Charlotte Bay Rehabilitation & Care Center, photo 11 / 5

Quick Facts

Total units
164
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
164
Therapy services
On-site physical and occupational therapy team
End-of-life care
Supports residents through hospice care transitions

What Families Think

Charlotte Bay Rehabilitation & Care Center in Port Charlotte, Florida draws largely positive feedback for its rehab therapy team and attentive nursing staff, with several families praising cleanliness and how staff cared for residents through end-of-life hospice care. A few reviewers raised serious concerns, including one report of a resident's medical decline going unnoticed and ongoing frustration from a diabetic resident about limited dietary accommodations.

The Good

  • Physical and occupational therapy staff praised by multiple reviewers
  • Reviewers describe facility as clean and well-kept
  • Staff described as caring and attentive, including hospice support
  • Activities coordinator arranged special family celebration space

The Bad

  • One report of a resident's septic shock going undetected until crisis
  • One reviewer says diabetic dietary needs were poorly accommodated

AI-generated from reviews and community data.

Charlotte Bay Rehabilitation & Care Center is a senior living community in Port Charlotte, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 295 reviews.

About Charlotte Bay Rehabilitation & Care Center

Charlotte Bay Rehabilitation & Care Center is a 164-bed skilled nursing and long-term care facility in Port Charlotte, Florida, serving patients transitioning from hospital care, those requiring ongoing nursing support, and individuals in hospice.

Families consistently praise the therapy team, physical and occupational therapists are noted for listening carefully and addressing individual needs. Nursing staff, including named caregivers, earn repeated recognition for attentiveness and professionalism. One family wrote, "The care, attention to detail, cleanliness and professionalism is a step above the rest." Several families highlight warm, welcoming interactions throughout the facility. However, reviews also surface concerns: dietary accommodations for medical conditions like diabetes have been criticized as limited, and at least one family reported serious gaps in medical monitoring that they believe led to preventable harm.

Charlotte Bay holds a 4.2-star rating across 295 Google reviews, reflecting mixed experiences. Prospective residents and families should weigh the consistently strong feedback on therapy services and staff warmth against reported concerns about dietary planning and medical oversight.

Types of Care at Charlotte Bay Rehabilitation & Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Charlotte Bay Rehabilitation & Care Center

4.2overall · 295 ratings combined

4.2★ on Google (295)

Tony Hamel

Jun 2026

via Google

During my stay here at Charlotte Bay, I have discovered that there are good and bad here. Nurse Joan, Nurse Assistants Janette, Annette, Diane were great. The physical and occupational therapy personnel are also great. Alex, Diane, June, Isaac and Alfredo especially. They listen to you and work on your needs and concerns. My biggest complaint is dietary dept. I'm a diabetic and the only food choices for me was to have me on a carb control diet. They have very little options for a diabetic to eat. Besides that they would bring foods such as bananas, oranges, deserts, sugar packets, orange juice, etc with no substitutes but what they advertised on the back of the menu of food that was being made that day. I have spoke to management Suzanne several times and was told they really dont have a menu for diabetics. I asked for chicken, turkey or fish. The processed foods affect my sugar because of the enriched unnatural food. I Ask for turkey burger and I get a turkey sandwhich on white bread. I just can't believe that I'm the only diabetic to ever set foot in this place. Concerns were brought up several times and I've been here almost a month.

Andrea Sayers

May 2026

via Google

I absolutely can not say enough about Charlotte Bay Rehab and Care Center. I had a loved one in there from Rehab to Care thru Hospice. Absolutely everyone smiled, greeted you from Natalie and Jean at the door all the way thru. They doctored a wound that usually never heal from the size of your hand down to smaller than the palm she just didn't live long enough to heal. She was 95, couldn't see, hear or walk. They were wonderful. Clean, caring, kept me informed. I would give a 10 if I could for caring for her. Oh, she liked the food. They accomidated her religious diet and when she needed special They made it happen. Love them all especially Chris. Hugs

Alison Shapiro

May 2026

via Google

My sister had inpatient physical therapy at Charlotte Bay Rehab and we were very pleased with her care. The PTs and OTs helped her come a long way! Thank you very much.

Anthony Schoeneberg

May 2026

via Google

Charlotte Bay Rehab failed my grandmother. She was neglected—left unadjusted, not properly cared for, and critical medical needs were ignored. When I found her, she was in septic shock with dangerously low hemoglobin; the hospital said she would have died within hours if I hadn’t intervened. She passed away shortly after. This facility’s negligence cost her life. Avoid at all costs.

Sandra Arrazola

Aug 2025

via Google

I wish I could give 10⭐️⭐️⭐️. I had my mother transfer from another facility to Charlotte Bay a few months back and I can say this place is amazing. The care, attention to detail, cleanliness and professionalism is a step above the rest. In the short time my mother has been there all the staff have grown a close affection for her. This past weekend was her birthday and we had a lot of family coming to visit from out of town. Victoria the activity coordinator at Charlotte Bay offered us a beautiful conference room for us to celebrate my mothers birthday and spend time with family, I don’t know of any other place that would do that. Also when we return on Sunday for some of the family to say goodbye the staff was super attentive always making sure there was extra chairs in the room and everyone was comfortable. My mother is very happy there and the family was very impressed with the place in general. They also mentioned that they have never visited a rehab/ nursing home place that was that clean and smell that good. We all want the best for our love ones and I feel blessed to have found this place.

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Government Inspection History

8 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 17, 2026Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2026

Mar 22, 2025Health Complaint3 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

Feb 25, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2025

Jan 30, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

Feb 7, 2024Health Complaint3 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2024

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

Aug 16, 2023Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

Dec 1, 2022Fire Safety StandardHealth Standard10 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2022

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2022

May 6, 2021Fire Safety StandardHealth Standard6 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2021

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Charlotte Bay Rehabilitation & Care Center offer?

Charlotte Bay Rehabilitation & Care Center offers Skilled Nursing / Long Term Care.

Where is Charlotte Bay Rehabilitation & Care Center located?

Charlotte Bay Rehabilitation & Care Center is located at 4033 Beaver Lane in Port Charlotte, Florida.

What do families say about Charlotte Bay Rehabilitation & Care Center?

Charlotte Bay Rehabilitation & Care Center in Port Charlotte, Florida draws largely positive feedback for its rehab therapy team and attentive nursing staff, with several families praising cleanliness and how staff cared for residents through end-of-life hospice care. A few reviewers raised serious concerns, including one report of a resident's medical decline going unnoticed and ongoing frustration from a diabetic resident about limited dietary accommodations.

How did Charlotte Bay Rehabilitation & Care Center do on recent health and safety inspections?

Charlotte Bay Rehabilitation & Care Center had 8 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Charlotte Bay Rehabilitation & Care Center?

Submit the Request Information form on this page to connect with Charlotte Bay Rehabilitation & Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Port Charlotte.