MyLivingChoice

Centre Avenue Health & Rehab Facility

815 Centre Ave

3.5(39 ratings)· Fort Collins average: 4.3

Centre Avenue Health & Rehab Facility, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90
Ownership
Acquired by new owners in late 2025
Licensed capacity
Licensed for up to 90 residents

What Families Think

Reviews of Centre Avenue Health & Rehab Facility are sharply mixed, with several families praising attentive case managers and rehab staff, while others describe serious lapses in medical attention and communication. A recent ownership change in late 2025 is reported to have brought staff cuts and declining food quality, making it hard to know what to expect going forward.

The Good

  • Case managers praised for communication and follow-through
  • Rehab/PT staff credited with real progress
  • Front desk staff described as friendly, know residents by name
  • Nurses called kind and attentive despite being stretched thin

The Bad

  • One detailed report of delayed emergency response and lost medication
  • Nurses described as understaffed and overworked
  • Recent ownership change reportedly led to staff cuts and lower food quality
  • No published pricing available

AI-generated from reviews and community data.

Centre Avenue Health & Rehab Facility is a senior living community in Fort Collins, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 39 reviews.

About Centre Avenue Health & Rehab Facility

Centre Avenue Health & Rehab Facility is a 90-bed skilled nursing and long-term care community in Fort Collins, Colorado. It holds a 3.5-star Google rating based on 39 family reviews.

Family experiences at the facility are mixed. Some families report attentive, compassionate care with dedicated case managers like Courtney and Michelle who maintained close contact and guided them through rehabilitation. Physical therapy staff have helped some residents make measurable progress. The facility is described as clean, with friendly front-desk staff and meals that residents enjoyed. However, other families have raised serious concerns: nursing staff appear stretched thin and overworked, and one family reported that a resident's medical needs were not adequately monitored despite their requests during a visit. Families also note that the facility changed ownership toward the end of 2025, after which staff turnover increased, service quality declined, and food standards dropped.

Visitors are advised to maintain frequent contact with loved ones and ask detailed questions about care. The contrast between five-star accounts of attentive case management and lower ratings citing staffing gaps and monitoring lapses suggests experiences vary significantly.

Types of Care at Centre Avenue Health & Rehab Facility

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Centre Avenue Health & Rehab Facility

3.5overall · 39 ratings combined

3.5★ on Google (39)

Sandra P

Jan 2026

via Google

Excellent place. Excellent staff. Attentive, kind, compassionate, very clean facility. Courtney, the case manager kept in contact with me, left detailed messages, was very on top of things and procedures. I appreciated the attention to detail regarding my moms care. My mom was here for a month + and the care she received was wonderful. She appreciated the meals, and the social interactions. The nurses were very kind and attentive. She felt taken care of and listened to. I feel it is a great place. Highly recommend

Blowing Up

Jan 2026

via Google

Firstly, you should know that this place has changed. I had a family member who was a resident, but Centre was acquired by new owners toward the end of 2025 and since then they’ve been making cuts across the board. A lot of the good staff has been let go or resigned since, even the food quality has gone downhill. Before you pick a place to yourself or a loved one; I’d just say, you can disregard a lot of the earlier reviews because it’s a different place now. If you have experiences there, and you see something that looks off, please report it.

Wayne Snyder

Aug 2025

via Google

A First-Rate Facility and Staff: We are extremely satisfied with the care and rehabilitation services our 87 yr old received here. Michelle, our case manager, provided outstanding clarity, helpfulness, responsiveness, and compassion in guiding us through the rehab process. When my turn comes for professional rehab services, I will not hesitate to trust myself to Centre's care.

Deanna Malara

May 2025

via Google

Centre Ave. failed my dad in every possible way. My dad passed away in August 2024. He fell ill just two days before being transported to the ER. On the day my dad started feeling sick, my brothers, mom, and I visited him and asked staff to check on him because he was complaining of a sore throat and having trouble breathing. Centre Ave. lost his inhaler, which exacerbated his condition. Despite our requests, no one came to assess his situation. My mom had previously also expressed her concerns about my dad potentially falling out of bed and had asked multiple times for staff to put up barriers and padding on the floor for his safety. Unfortunately, they did not take action. The next day, my mom once again asked for assistance as my dad was still unwell. She waited and waited for help, finally, they informed her that she would need to take him to the doctor herself. At that point, my dad couldn't walk, hence the reason he was in rehabilitation. This was an unreasonable and inappropriate option. My mom was understandably upset and made several attempts to get someone to help her. She left later that day, and the next morning, she received a call from Centre Ave. stating that my dad had fallen out of bed during the night and was not feeling well. They waited until 9:30 AM to inform her of this!!!! My mom rushed to Centre to find my dad propped in a chair, clearly in distress. He was struggling to breathe, and she insisted he go to the ER. It took a couple of hours for that to happen. By the time the ambulance arrived at the ER, my dad was in respiratory failure, diagnosed with double pneumonia and dangerously low oxygen levels. The ER doctor informed us that the only option was to place him on a ventilator or he would die within minutes. This was because the pneumonia had progressed and my dads condition was dire. We had to make a rapid decision, opting for the ventilator. My dad remained on the vent for nine days with little progress. We were advised that if he survived, he would never be the same and would lack a good quality of life. Eventually, we made the heartbreaking decision to take him off the ventilator, and he passed away. The employees at Centre Avenue never showed any urgency or genuine concern for my dad, and they displayed no remorse for their shortcomings. I reported these issues to the Larimer County Health Department, which conducted an investigation and concluded that Centre Avenue was not at fault. They seemed to find it acceptable for a patient to fall from his bed without notifying the family until the 9:30am the next morning. I believe my dad had fallen sometime during the night and they found him in the morning. I believe he was on the floor most of the night. They called my mom late because they knew they were negligent. Moreover, the investigation found it appropriate when there was no medical attention given to a patient who, under their care, became severely ill due to negligence. The staff at Centre Ave. did everything wrong. EVERYTHING! They allowed my dad to suffer a fall, lost his inhaler, and failed to provide timely medical attention when it was requested. As a result of their negligence, my dad's condition deteriorated rapidly. By the time any action was taken, it was too late. My dad would be alive today had they done their jobs and provided the medical care my dad so desperately needed. If sharing my family's experience can save another family from enduring what we went through, I will feel satisfied. I trusted them to care for my dad. I will forever regret the decision to allow Centre to care for my dad. DO NOT allow Centre Avenue Rehab to care for your loved ones. Sincerely, A daughter who misses her daddy:( P.S. If you remove this review, I will post and repost on every single platform I can possibly share my experience.

Leslie Coats

May 2022

via Google

For the most part, the staff is great. However, the nurses are understaffed and overworked. They are great; they just can't handle everything. So visit your loved one often and ask a lot of questions. The people at the front desk are very friendly and greet my step mother by name. The PT staff made significant progress with my dad when The Centre at Rock Creek hardly made any progress in the 2 1/2 months that he was there. All in all, this is one of the better run Columbine facilities.

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Government Inspection History

4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Oct 3, 2024Fire Safety StandardHealth Standard7 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

Apr 18, 2023Fire Safety StandardHealth Standard6 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Apr 27, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2023

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2023

Feb 9, 2022Fire Safety StandardHealth Standard6 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Mar 11, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2022

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2022

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Centre Avenue Health & Rehab Facility offer?

Centre Avenue Health & Rehab Facility offers Skilled Nursing / Long Term Care.

Where is Centre Avenue Health & Rehab Facility located?

Centre Avenue Health & Rehab Facility is located at 815 Centre Ave in Fort Collins, Colorado.

What do families say about Centre Avenue Health & Rehab Facility?

Reviews of Centre Avenue Health & Rehab Facility are sharply mixed, with several families praising attentive case managers and rehab staff, while others describe serious lapses in medical attention and communication. A recent ownership change in late 2025 is reported to have brought staff cuts and declining food quality, making it hard to know what to expect going forward.

How did Centre Avenue Health & Rehab Facility do on recent health and safety inspections?

Centre Avenue Health & Rehab Facility had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Centre Avenue Health & Rehab Facility?

Submit the Request Information form on this page to connect with Centre Avenue Health & Rehab Facility and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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