Mister French
May 2026
My name is Timothy I stayed in room 3b while at central garden . Keke was one of the best CNA there her and Diana Joy Mary would make sure my needs where Met and those lady actually care about the patients
1 / 5Quick Facts
- Total units
- 92
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 92
- Inspections
- View history (47 citations)
- Quality Rating
- CMS Five-Star Overall and Quality Measures rated
- Therapy Services
- Physical, occupational, speech, and respiratory therapy on-site
- Nursing Coverage
- Licensed nurses available around the clock
- Payment Accepted
- Accepts private pay, PPOs, Medicare, and HMOs
CMS Care Compare
What Families Think
Reviewers frequently praise specific nurses and CNAs for compassionate, attentive care and strong family communication during rehab stays. However, one detailed review raises serious concerns about staffing levels, call-light response times, and hygiene practices, describing a very different experience than the positive accounts.
The Good
- Nurses and CNAs praised by name repeatedly
- Family communication highlighted as outstanding
- Recognized by CMS as Five-Star Overall facility
- On-site PT, OT, speech, and respiratory therapy
- Discharge planning support offered to families
The Bad
- One detailed report of long call-light wait times
- One report of short staffing affecting patient turning and hygiene
- One report describes falls without proper follow-up protocol
- One report of medication and communication errors
AI-generated from reviews and community data.
Central Gardens Post Acute is a senior living community in San Francisco, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 94 reviews.
About Central Gardens Post Acute
Central Gardens Post Acute is a skilled nursing facility located in San Francisco, California, near the Western Addition and Fillmore District. The community provides 24/7 personalized healthcare services and everyday living support in a state-of-the-art facility designed to support recovery after surgery, illness, or injury according to physician-customized care plans.
The facility offers physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence during their recovery. An expansive, state-of-the-art rehab gym is staffed by licensed experts to guide patients through their rehabilitation. Licensed nurses are available around the clock, and the community emphasizes patient-centered care with staff dedicated to making residents feel comfortable and safe.
Central Gardens Post Acute has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Overall and Quality Measures facility, indicating quality rated much above average. The facility provides discharge planning support to help patients and families prepare for life after leaving the community or arrange for outside services as needed.
Daily activities and social engagement are core to life at the community, with an engaging schedule allowing residents to participate as actively as they wish. Beautiful courtyards and a welcoming lobby provide spaces for patients and families to visit and rest. The facility accepts private pay, all PPOs, Medicare, and a wide range of HMOs.
Types of Care at Central Gardens Post Acute
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Central Gardens Post Acute
4.4overall · 94 ratings combined
4.4★ on Google (94)
J L
Dec 2025
My name is "Shu Min Lin Wang", i live in Room: 32A. I need to tell Hospital Leaders some time that Nurse Galang, E. is one of the best nurse in Central Garden when i live in 32A for a very short time, because my i have a broken back but she can do anything as soft and slow as she can. She makes us patient warm and feels at home instead of an hotel.
P L
Sep 2025
I've had a mostly positive experience having my mom at Central Garden. If you wanna see my very, really, extremely long comprehensive review because I was bored and have time to waste review I left on Yelp, by all means.
GwenOpooh1
Apr 2025
If you value your family members life, DO NOT take them to this facility. Call lights are a 40-60 min. wait unless your family member works here. Nurses and CNA's often work double shifts. Patients can be heard getting snapped (yelled) at frequently, unless a family member is sitting by their side. Many nurses have an attitude when they have to change a soiled patient. Patients are rushed to use restroom, so they can be charged on a schedule. Often they have to remain in soiled diapers until there's time to squeeze them into the rotation. Patients are told daily by many staff that they don't want to hurt their backs turning the patients. Many staff members don't know proper body mechanics when turning patients. They are short staffed, so if your loved one can't walk to the restroom, it's an ordeal. This is more like a run-down nursing home than a rehabilitation. Many falls occur, but proper protocol isn't followed to assure patients are okay after. Diapers & Chucks are placed at the patients bedside with their room numbers written in sharpie on each item used. Some Nurses try to double diaper a patient to make it faster to change them the next time. Many individuals aren't thoroughly cleaned after being changed. Bed baths are a thing of the past. Patients are often given the wrong medications. Many of the patients can't move around well, if at all, yet their position in bed isn't rotated every 2 hours. It's difficult to get in touch with a doctor if a new condition occurs. IF labs are done, patients are never informed of the results, just given new medications, if at all. There is no follow through for care or concerns. God forbid a patient files a complaint. The complaint is shared with other staff in the hallway and attitudes change and flare (including treatment...bad attitudes, stares of disgust, & rude comments are hurled towards the person who complained. A sick patient with green phlegm wasn't given antibiotics and often sown to have difficulty expelling. Found chocking on phlegm, one staff member told them you're not my patient today, and they kept walking down the hallway. My heart aches for the patients that can't speak, don't have visitors, & we had to leave behind. This review doesn't reflect all staff, but many. One star is the lowest score I can give in order to write a review.
Grace Putulin
Mar 2025
I don't know where to start.. I can't say enough good things about Nora and the care she provided for my grandpa at Central Gardens. From the start, she was incredibly attentive, compassionate, and dedicated to making sure my grandpa received the best support possible. Nora's communication was outstanding - she kept my family and I informed every step of the way, answered all of our questions with patience, and made sure we understood every aspect of his care. She truly went above and beyond to ensure my grandpa's needs were met. Her kindness and professionalism made all the difference during this challenging time. I am so grateful for her support and highly recommend Nora and Central Gardens Post Acute to anyone in need of an exceptional care advocate. Thank you for everything!
Government Inspection History
5 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 20, 2025Fire Safety StandardHealth Standard11 citations
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 6, 2025
Provide primary/alternate means for communication.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 6, 2025
Apr 25, 2024Health Complaint2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 31, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 31, 2024
Jan 27, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2024
May 26, 2023Fire Safety StandardHealth Standard16 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2023
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023
Oct 4, 2019Fire Safety StandardHealth Standard17 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 12, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 12, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2019
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2019
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2019
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2019
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2019
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2019
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Central Gardens Post Acute offer?
Central Gardens Post Acute offers Skilled Nursing / Long Term Care.
Where is Central Gardens Post Acute located?
Central Gardens Post Acute is located at 1355 Ellis Street in San Francisco, California.
What do families say about Central Gardens Post Acute?
Reviewers frequently praise specific nurses and CNAs for compassionate, attentive care and strong family communication during rehab stays. However, one detailed review raises serious concerns about staffing levels, call-light response times, and hygiene practices, describing a very different experience than the positive accounts.
How did Central Gardens Post Acute do on recent health and safety inspections?
Central Gardens Post Acute had 5 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Central Gardens Post Acute?
Submit the Request Information form on this page to connect with Central Gardens Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Central Gardens Post Acute? Claim this listing to update photos, pricing, and details. It's free.
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