Jeanine Bevacqua
Sep 2024
Each of the therapists I have worked with have been so positive and supportive while working with me. Their constant focus on my safety and recovery is encouraging, and I feel like I am being cared for completely.
1 / 6Quick Facts
- Therapy services
- Provides in-home PT, OT, and speech therapy
- Office coordination
- Puyallup office shares phone coverage with Tacoma office
What Families Think
Families generally describe CenterWell Home Health in Puyallup as warm, professional, and supportive, especially praising the therapists who visit patients at home. However, one detailed account describes a serious lapse in wound care follow-up and confusion between the Puyallup and Tacoma offices.
The Good
- Therapists described as kind, knowledgeable, and encouraging
- Staff helped coordinate care after confusing hospital discharge
- Family reports strong support and peace of mind
- 4.4 out of 5 rating from Google reviewers
The Bad
- One report of a three-week delay in wound care coordination
- One account of unclear communication between Puyallup and Tacoma offices
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Puyallup, Washington offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 17 reviews.
About CenterWell Home Health
CenterWell Home Health is a home health and hospice provider serving Puyallup, Washington. The service brings therapy and medical care directly to patients recovering at home, including physical therapy, occupational therapy, speech therapy, and end-of-life care.
Families consistently praise the clinical staff, particularly the therapists, for their knowledge, kindness, and focus on patient safety and recovery. One family noted that intake coordinators "figured the whole shabang out for us after the hospital just sent my wife home with nothing," and multiple families highlighted how therapists go above and beyond to support both patients and their loved ones through the recovery process. The care coordination and overall professionalism of staff, whether on the phone or in person, emerge as real strengths in how families describe their experience.
One concern raised by a single family involved delays in nurse assessment for wound care following a hospital discharge, despite multiple therapy visits and physician orders. Most families describe feeling supported and at ease with the care provided. CenterWell Home Health holds a 4.4/5 Google rating across 17 reviews.
Types of Care at CenterWell Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of CenterWell Home Health
4.4overall · 17 ratings combined
4.4★ on Google (17)
Mary Bongat-Libby
Feb 2024
Everyone that we have interacted with, whether telephonically or in person, have been kind, caring and professional. They've provided great care to my mom and given wonderful support to me and my family in regards to the needs of my mom. I am very grateful for the services provided. Thank you for the peace of mind.
Tamara Johnson
Jul 2023
I have had my PT @ home by Centerwell/ kindred several times and they are WONDERFUL! Rose & Randi are so kind and knowledgeable! I am a former RN and have had more surgery than I care to count. They make my recoveries bearable!
Jim Thomas
May 2023
Called and talked to a gal about my referral, was not sure If I wanted my wife to have Kindred or back to envision but she was so nice and informative, I would tell all my friends to come here for the team. I think the gals name was either amanda or samantha, ask to talk to her when you call she figured the whole shabang out for us after the hospital just sent my wife home with nothing.
K Waters
Jul 2022
My mom has been a patient for years. She had a hospital stay and came home with a bed sore. Her Dr said that Home Health would assess and set up care, but that if they wanted a signed order he would send one. Apparently this is 'standard practice'. Her therapists for PT/OT/Speech have been in multiple times. They've indicated each time that they've submitted the request to be assessed by a nurse for wound care. She's now THREE WEEKS out of the hospital with a bed sore. I've called a couple of times and not received any help. Today I was actually routed to their Tacoma office and told that the Puyallup office had forwarded their phones, but they weren't able to do anything to help. But they could tell me that they have someone scheduled for next week. So, three weeks without wound care is apparently OK.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 2913 5th Ave NE Ste 202 in Puyallup, Washington.
What do families say about CenterWell Home Health?
Families generally describe CenterWell Home Health in Puyallup as warm, professional, and supportive, especially praising the therapists who visit patients at home. However, one detailed account describes a serious lapse in wound care follow-up and confusion between the Puyallup and Tacoma offices.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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