MyLivingChoice

CenterWell Home Health

2913 5th Ave NE Ste 202

4.4(17 ratings)· Puyallup average: 4.5

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CenterWell Home Health logo
CenterWell Home Health, photo 11 / 6

Quick Facts

Therapy services
Provides in-home PT, OT, and speech therapy
Office coordination
Puyallup office shares phone coverage with Tacoma office

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families generally describe CenterWell Home Health in Puyallup as warm, professional, and supportive, especially praising the therapists who visit patients at home. However, one detailed account describes a serious lapse in wound care follow-up and confusion between the Puyallup and Tacoma offices.

What reviewers praise

  • Therapists described as kind, knowledgeable, and encouraging
  • Staff helped coordinate care after confusing hospital discharge
  • Family reports strong support and peace of mind
  • 4.4 out of 5 rating from Google reviewers

What reviewers flag

  • One report of a three-week delay in wound care coordination
  • One account of unclear communication between Puyallup and Tacoma offices

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Puyallup, Washington offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 17 reviews.

About CenterWell Home Health

CenterWell Home Health is a home health and hospice provider serving Puyallup, Washington. The service brings therapy and medical care directly to patients recovering at home, including physical therapy, occupational therapy, speech therapy, and end-of-life care.

Families consistently praise the clinical staff, particularly the therapists, for their knowledge, kindness, and focus on patient safety and recovery. One family noted that intake coordinators "figured the whole shabang out for us after the hospital just sent my wife home with nothing," and multiple families highlighted how therapists go above and beyond to support both patients and their loved ones through the recovery process. The care coordination and overall professionalism of staff, whether on the phone or in person, emerge as real strengths in how families describe their experience.

One concern raised by a single family involved delays in nurse assessment for wound care following a hospital discharge, despite multiple therapy visits and physician orders. Most families describe feeling supported and at ease with the care provided. CenterWell Home Health holds a 4.4/5 Google rating across 17 reviews.

Types of Care at CenterWell Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of CenterWell Home Health

4.4overall · 17 ratings combined

4.4★ on Google (17)

Jeanine Bevacqua

Sep 2024

via Google ↗ · Report

Each of the therapists I have worked with have been so positive and supportive while working with me. Their constant focus on my safety and recovery is encouraging, and I feel like I am being cared for completely.

Mary Bongat-Libby

Feb 2024

via Google ↗ · Report

Everyone that we have interacted with, whether telephonically or in person, have been kind, caring and professional. They've provided great care to my mom and given wonderful support to me and my family in regards to the needs of my mom. I am very grateful for the services provided. Thank you for the peace of mind.

Tamara Johnson

Jul 2023

via Google ↗ · Report

I have had my PT @ home by Centerwell/ kindred several times and they are WONDERFUL! Rose & Randi are so kind and knowledgeable! I am a former RN and have had more surgery than I care to count. They make my recoveries bearable!

Jim Thomas

May 2023

via Google ↗ · Report

Called and talked to a gal about my referral, was not sure If I wanted my wife to have Kindred or back to envision but she was so nice and informative, I would tell all my friends to come here for the team. I think the gals name was either amanda or samantha, ask to talk to her when you call she figured the whole shabang out for us after the hospital just sent my wife home with nothing.

K Waters

Jul 2022

via Google ↗ · Report

My mom has been a patient for years. She had a hospital stay and came home with a bed sore. Her Dr said that Home Health would assess and set up care, but that if they wanted a signed order he would send one. Apparently this is 'standard practice'. Her therapists for PT/OT/Speech have been in multiple times. They've indicated each time that they've submitted the request to be assessed by a nurse for wound care. She's now THREE WEEKS out of the hospital with a bed sore. I've called a couple of times and not received any help. Today I was actually routed to their Tacoma office and told that the Puyallup office had forwarded their phones, but they weren't able to do anything to help. But they could tell me that they have someone scheduled for next week. So, three weeks without wound care is apparently OK.

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Washington asks us to share this statement and gather a short intake first

Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 24, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to CenterWell Home Health and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured CenterWell Home Health.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

About the care that is needed (optional, a few words each)

We share with the agencies you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

How much does CenterWell Home Health cost?

CenterWell Home Health has not published its pricing. For context, communities in Puyallup that publish rates start around $3,340 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 2913 5th Ave NE Ste 202 in Puyallup, Washington.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 4.4 out of 5 rating from 17 Google reviews. Families generally describe CenterWell Home Health in Puyallup as warm, professional, and supportive, especially praising the therapists who visit patients at home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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