MyLivingChoice

CenterWell Home Health

4975 Lacross Rd #354

4.3(69 ratings)· North Charleston average: 4.7

CenterWell Home Health — photo 11 / 5

Quick Facts

Therapy services
In-home physical and occupational therapy provided
Care scheduling
Service frequency can depend on insurance approval

What Families Think

Families and patients working with CenterWell Home Health in North Charleston generally describe positive one-on-one experiences with individual physical and occupational therapists and nurses, often naming staff who went above and beyond during recovery from surgeries or chronic illness. A notable exception was a report of poor communication and rudeness during the initial intake process, suggesting some inconsistency between clinical care and administrative support.

The Good

  • Physical and occupational therapists praised by name repeatedly
  • Staff described as compassionate, patient, and encouraging
  • Helped patients recover from knee and hip replacements
  • 4.3 out of 5 rating across 69 Google reviews

The Bad

  • One report of a rude, unhelpful intake phone call
  • Care scheduling can be constrained by insurance approval
  • No published pricing information available

AI-generated from reviews and community data.

About CenterWell Home Health

CenterWell Home Health is a home health and hospice provider in North Charleston, South Carolina. The organization delivers skilled nursing, physical therapy, occupational therapy, and related services to patients recovering from surgery or managing chronic conditions at home.

Families consistently praise individual clinicians for their clinical skill and personal care. Physical therapists are noted for patience, clear communication, and the ability to motivate patients through recovery—one family wrote that their therapist "consistently motivated me to push myself just a little further each session." Nurses and occupational therapists receive similar recognition for compassion and professionalism. Patients value the personalized attention and encouraging environment that clinicians create during sessions.

The community holds a 4.3-star rating across 69 Google reviews. While most feedback is positive, a small number of families have reported frustration with administrative responsiveness and phone support, suggesting inconsistency in how intake inquiries are handled.

Types of Care

Home Health and Hospice

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Reviews

4.3overall · 69 ratings combined

4.3★ on Google (69)

Janice Ortiz

May 2026

via Google

I had a great experience with my physical therapist, Jonathan K. He is incredibly supportive, caring, and always encouraging throughout my recovery process. After my knee replacement, he consistently motivated me to push myself just a little further each session, which really helped me make progress. Jonathan creates a positive and comfortable environment, and you can tell he truly cares about his patients’ success. Thanks to his guidance and encouragement, I feel stronger and more confident every day. I highly recommend him to anyone in need of physical therapy!

Shawn Anderson

May 2026

via Google

I was so happy with my PT experience! Johnathon was wonderful to work with, answered all my questions, took the time to explain the process every step of the way and provided excellent PT for my recovering hip replacement. I would highly recommend this company for in home physical therapy.

Yvette Davis

May 2026

via Google

I am sharing my 5-Star experience working with my physical therapist, Liz Mortimer. Liz's technique utilized in the delivery of my home health care was Outstanding. I know that I am a challenging client not easy accept change or welcome new ideas. Despite my unwillingness to accept change, Liz was able to guide my PT and made it comfortable for me. Her communication, verbal and listening, encouraged me to work harder. I truly looked forward to her arrival and our PT sessions. Liz is the best and I am ready to begin additional PT service with her in the future.

Corinne Ramage

Apr 2026

via Google

My husband has a rare, chronic illness and has been cared for by the CenterWell team for many months now. I have been very impressed by their compassion, professionalism, knowledge, and support of my efforts to provide care for him. Of special note are his nurse Taná, his OT person Rhiannon, and his PT person Nick. My only complaint would be with the insurance companies that control when my husbabd can receive services. What CenerWell provides has been invaluable on many levels. My gratitude to the team.

Yokasta Johanne Diaz

Oct 2025

via Google

I can not comprehend how an agency that is in the medical field caring for patients in needs cannot help me with a simple email to obtain all the details about starting new services. I have a brain disability (disclosed) over the phone due to several ischemic strokes and the lady (African American) who answered the phone today around 9 am was so rude that immediately responded “No” when I requested her to please email what I need to start and application. I WILL NOT HIRE YOUR COMPANY not even to care for my home pest control.

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