Karen McDonald
Dec 2024
We’ve had an excellent experience.
1 / 5Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2024
Home Health Compare
What Families Think
Families describe CenterWell Home Health in Bristol, Virginia as attentive and skilled, with nurses and therapists praised for going above expectations. Reviews are limited in number but consistently positive.
The Good
- Nurses described as polite and caring
- Therapist praised as skilled and effective
- Families report excellent overall experience
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Bristol, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 4 reviews.
About CenterWell Home Health
CenterWell Home Health is a home health and hospice community in Bristol, Virginia.
Families rate CenterWell Home Health 5 out of 5 based on 4 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at CenterWell Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of CenterWell Home Health
5overall · 4 ratings combined
5★ on Google (4)
Kaye Salyer
Nov 2024
Very good.. Nurses very polite caring,went above to help William. Therapist very skilled made therapy very good for William..We are very pleased with all Center Well
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 2024). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
What patients say
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1080%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well92%US 86%
- The team discussed medicines, pain and home safety84%US 82%
33 completed patient surveys, 31% response rate.
Hospital outcomes
- Discharged to the community85%US 80%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around89%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing89%US 86%
- Patients' breathing improved96%US 85%
- Patients got better at taking medications correctly94%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations82%US 61%
Service area
CenterWell Home Health reports serving 35 ZIP codes, including Abingdon, Bristol, Appalachia, Atkins, Big Stone Gap, Castlewood, Chilhowie, Clintwood, Coeburn, Damascus and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497809. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 230 Piedmont Ave #101 in Bristol, Virginia.
What do families say about CenterWell Home Health?
Families describe CenterWell Home Health in Bristol, Virginia as attentive and skilled, with nurses and therapists praised for going above expectations. Reviews are limited in number but consistently positive.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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