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CenterWell Home Health

230 Piedmont Ave #101

5(4 ratings)· Bristol average: 3.8

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CenterWell Home Health logo
CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2024

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe CenterWell Home Health in Bristol, Virginia as attentive and skilled, with nurses and therapists praised for going above expectations. Reviews are limited in number but consistently positive.

What reviewers praise

  • Nurses described as polite and caring
  • Therapist praised as skilled and effective
  • Families report excellent overall experience

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Bristol, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 4 reviews.

About CenterWell Home Health

CenterWell Home Health is a Medicare-certified home health agency serving clients in Bristol, Virginia. The agency became Medicare-certified in 2024 and holds a CMS quality star rating of 4.0 out of 5 stars.

Reviewers consistently praised the nursing and therapy staff for their attentiveness and skill. One reviewer wrote, "Nurses very polite caring, went above to help." Families noted that therapists delivered skilled care that made treatment effective for their loved ones, and expressed overall satisfaction with the agency.

Types of Care at CenterWell Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of CenterWell Home Health

5overall · 4 ratings combined

5★ on Google (4)

Kaye Salyer

Nov 2024

via Google ↗ · Report

Very good.. Nurses very polite caring,went above to help William. Therapist very skilled made therapy very good for William..We are very pleased with all Center Well

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Have you already been in touch with CenterWell Home Health?

By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 2024). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

What patients say

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1080%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

33 completed patient surveys, 31% response rate.

Hospital outcomes

  • Discharged to the community85%US 80%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved96%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

CenterWell Home Health reports serving 35 ZIP codes, including Abingdon, Bristol, Appalachia, Atkins, Big Stone Gap, Castlewood, Chilhowie, Clintwood, Coeburn, Damascus and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497809. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 230 Piedmont Ave #101 in Bristol, Virginia.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 5.0 out of 5 rating from 4 Google reviews. Families describe CenterWell Home Health in Bristol, Virginia as attentive and skilled, with nurses and therapists praised for going above expectations. Reviews are limited in number but consistently positive. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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