MyLivingChoice

CenterWell Home Health

9 Olde Eastwood Village Blvd

4.5(133 ratings)· Asheville average: 4.3

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CenterWell Home Health logo
CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2002
Staffing continuity
One report of different nurse each visit

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families praise individual CenterWell Home Health caregivers in Asheville, especially physical therapists and nurses, for compassionate, skilled, and attentive in-home care. One detailed negative report describes inconsistent staffing and wound-care problems that were later resolved by switching to a different provider.

What reviewers praise

  • Physical therapists praised for personalized mobility rehab plans
  • Nurses described as knowledgeable, patient, and caring
  • High overall Google rating from families
  • Staff communicate clearly and show genuine compassion

What reviewers flag

  • One report of a different nurse assigned every visit
  • One report of inadequate wound and ostomy care training

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Asheville, North Carolina offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.5 out of 5 across 133 reviews.

About CenterWell Home Health

CenterWell Home Health is a home health and hospice provider based in Asheville, North Carolina. The service comes to patients in their homes for post-surgical recovery, physical therapy, and ongoing care management.

Families consistently praise individual clinicians by name, highlighting therapists and nurses who combine clinical skill with genuine attentiveness. Patients report therapists who set personal goals (like walking up a driveway again after years), remember details across visits, answer questions patiently, and bring warmth to appointments. One family wrote, "After spending a few minutes with her, you know that she cares about you." At the same time, one family experienced frustration with inconsistent staffing during a complex wound care situation in early 2025, describing frequent nurse turnover as difficult to manage.

CenterWell Home Health holds a 4.5 out of 5 rating across 133 Google reviews, reflecting strong appreciation for individual staff members alongside some concerns about care coordination and consistency during intensive post-hospital periods.

Types of Care at CenterWell Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of CenterWell Home Health

4.5overall · 133 ratings combined

4.5★ on Google (133)

Revonda Ingram

Jun 2026

via Google ↗ · Report

My husband came out of the hospital in March of 2025 with 2 wound vacs and an ostomy bag that would not adhere to his skin. Just honestly a nightmare! We had center well 3 days a week which every visit was a different nurse coming in and out of our home. I was told I was suppose to stay in the room with him and the nurse which I had been!! Then just because I was aggravated about not being able to keep an ostomy bag on him for more than 24 hours they must have thought I was abusing him sent out a social worker which saw real quick that wasn’t the case. We finally got another home health care in the area that was excellent!! Knew wound care and sent specialist in ostomy bags and what to do to keep it from coming loose and making a mess!! I pray no one has to go through what we did with this company. I would never recommend this company and one nurse I had to show her how to work the wound vac!! The worst part was a different nurse every visit. We did however complain and they tried to send less nurses toward the end. But the other company cared for him perfect for the next 8 months!!

janis blankenship

Jun 2026

via Google ↗ · Report

Center well Home Health has been a great asset to me. I had surgery for MEINERES in 2001 thinking the issues with my left side was over. I had numerous therapies for balance and over the past 25 years. I have lost the ability to know when it is going to be triggered by imbalance therefore, I feel that the partnership that I have had with Center Well has been so unbelievable. I have had a group of people from Center Well to help me realize that I am having to change my lifestyle the way I look at what I do and how I do it. I am so thankful for them.

James Smith

May 2026

via Google ↗ · Report

Tim has got to be one of your best employees, if not the best. He is the best PT Ive every had. Tim with me is more like a high paid "personal trainer". On the first or second visit he wanted to know my goals....my walking was still shaky, I used a walker when needed....I had not been able to walk up my driveway ( slight incline) for over 3 years so that was 1 goal. We worked on pre exersizes and of course the first sessio m was his evaluation of my abilities at that time. On the 3rd visit we walked up the driveway and back down, 200 ft each way, I jumped up and down with joy !!! This was a major accomplishment for me, gaining back some of my mobility...I cried a few tears of joy....at the end of each session we do the driveway walk at my urging...We are up to 2 times now.... He is a great guy. Thank you, Mike Smith ( James M. Smith).. Pic is me at top of driveway, I had Tim take my pic for this joyous event! 2nd pic was to be in good enough shape to walk my daughter down the aisle at her wedding last weekend :)

Linda Transou

May 2026

via Google ↗ · Report

Kendall's visits are the highlight of my day. She is very knowledgeable, very professional, listens to my concerns, answers very question no matter how many times I repeat myself, has an excellent sense of humor, and is a delight to be with. After spending a few minutes with her, you know that she cares about you and wants you to have the very best health. Her charisma takes over any room she enters. Her big smile, wonderful personality, and her big heart make her a natural born nurse!! 💜🌹💜

Dave Blozy

Apr 2026

via Google ↗ · Report

This is Dave Blozy. I'm recovering from a surgery and I am very happy with the services offered by Centerwell Home Health. I am impressed and conformable with everyone I met. However, my favorite is Anna, a PT Specialist. She is always happy and it is obvious that she enjoys her work. She communicates well and is always on time. Besides being knowledgeable, she is just a nice and caring person.

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By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

401 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community81%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved89%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations74%US 61%

Service area

CenterWell Home Health reports serving 58 ZIP codes, including Asheville, Hendersonville, Waynesville, Alexander, Arden, Balsam Grove, Barnardsville, Black Mountain, Brevard, Candler and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347235. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

How much does CenterWell Home Health cost?

CenterWell Home Health has not published its pricing. For context, communities in Asheville that publish rates start around $7,740 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 9 Olde Eastwood Village Blvd in Asheville, North Carolina.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 4.5 out of 5 rating from 133 Google reviews. Families praise individual CenterWell Home Health caregivers in Asheville, especially physical therapists and nurses, for compassionate, skilled, and attentive in-home care. One detailed negative report describes inconsistent staffing and wound-care problems that were later resolved by switching to a different provider. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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