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CenterWell Home Health

1512 E Three Notch Street

4(8 ratings)

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CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1993
Medicare certification history
Medicare-certified continuously since 1993
Medicare quality rating
Rated 4.0 out of 5 stars by Medicare
Ownership structure
Privately owned home health agency
Therapy services offered
Skilled nursing, physical, occupational, and speech therapy in-home

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe CenterWell Home Health in Andalusia as staffed by kind, compassionate nurses and therapists who genuinely care about their patients. Most reviewers rate their experience highly, though one family reported a serious lapse in wound care that led to hospitalization for a MRSA infection.

What reviewers praise

  • Nurses and therapists called kind and compassionate by multiple reviewers
  • Medicare rates quality of care 4.0 out of 5 stars
  • Offers skilled nursing plus physical, occupational, and speech therapy
  • Medicare-certified continuously since 1993

What reviewers flag

  • One report of improper wound care leading to hospitalization for MRSA infection
  • Same report noted a care update was not sent to the patient's doctor

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Andalusia, Alabama offering Home Health. Families rate it 4.0 out of 5 across 8 reviews.

About CenterWell Home Health

CenterWell Home Health is a Medicare-certified home health agency serving Andalusia, AL and has been Medicare certified since 1993. Services offered in the home include skilled nursing, physical therapy, occupational therapy and speech therapy. The agency is privately owned.

Medicare rates the quality of patient care at CenterWell Home Health 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at CenterWell Home Health

Home Health

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Reviews of CenterWell Home Health

4overall · 8 ratings combined

4★ on Google (8)

Write a review

Lester O’Neal

Jul 2026

via Google ↗ · Report

Terrible PT Company.<br>I’m 80 and do what I say I will do.<br>These people do not.<br>I elected them to come to my home after my hip replacement surgery.<br>First girl Haley was more of paperwork girl, however she did help and supervise my workout.<br>Second girl Laura doesn’t have a clue. She was supposed to call or text on first visit— she called 11/2 hours before trying to come over. Wasn’t very professional, so I put off until the next day. She did come on time that day. After finishing Friday, she told me she would call or text me on Sunday and tell me what time we would workout today Monday. Well, I got a call around 3 Monday afternoon trying to set up an appointment.<br>No more for me unless they can get someone more qualified and reliable.<br><br>Would never recommend these folks. Find someone else.

Brenda Ericson

Mar 2025

via Google ↗ · Report

I just love all the sweet therapists and nurses you send. They are helping me greatly. As a certified home health aide,I know what a good job they are doing. Thank Y'ALL SO VERY MUCH. I STILL HAVE A WAY TO GO. Sincerely, Brenda Ericson ❤️. Andalusia Alabama.

Valaria Likely

Jan 2025

via Google ↗ · Report

The ladies that came out to see me was very nice but they did not clean the wound that was on my foot correctly. I had to be hospitalized for 8 days due to my foot got infected with staphylococcus (MRSA) due to incorrect cleaning also there was not report sented to my Dr she (the Dr) had to send a email to them once I was put in the hospital, this company came very highly recommended there was nothing but good things said about this company that's why I chose them but never again.

Nancy Hall

Nov 2024

via Google ↗ · Report

These nurses and therapists are phenomenal. They are kind, compassionate, and most of all, CARING.

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Have you already been in touch with CenterWell Home Health?

By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency89%US 79%
  • Rated their overall care 9 or 10 out of 1094%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

167 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly95%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations83%US 61%

Service area

CenterWell Home Health reports serving 23 ZIP codes, including Andalusia, Brantley, Brewton, Castleberry, Dozier, Evergreen, Florala, Georgiana, Glenwood, Goshen and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017121. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 1512 E Three Notch Street in Andalusia, Alabama.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 4.0 out of 5 rating from 8 Google reviews. Families describe CenterWell Home Health in Andalusia as staffed by kind, compassionate nurses and therapists who genuinely care about their patients. Most reviewers rate their experience highly, though one family reported a serious lapse in wound care that led to hospitalization for a MRSA infection. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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