MyLivingChoice

Carriage House Manor

210 Pipeline Rd

3.3(26 ratings)· Sulphur Springs average: 4.2

Carriage House Manor, photo 11 / 5

Quick Facts

Total units
144
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
144
Ownership
Family-owned and operated facility
Stay Type
Short-term rehabilitation stays available

What Families Think

Reviews of Carriage House Manor are sharply divided: several families praise the cleanliness, family-owned feel, and attentive rehab care, while others report serious concerns about staff professionalism, hygiene, and communication with visiting family members. With a 3.3-star average from 26 Google reviews, experiences appear to vary widely depending on the resident and circumstances.

The Good

  • Praised as family-owned and operated
  • Rehab patients received attentive, professional care
  • Facility described as clean and homelike
  • Residents enjoy bible studies and family gatherings
  • Staff go out of their way to help

The Bad

  • One report of staff seen standing around unprofessionally
  • One detailed report of neglect, poor hygiene, and isolation from family
  • One reviewer described difficulty communicating with administration

AI-generated from reviews and community data.

Carriage House Manor is a senior living community in Sulphur Springs, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 26 reviews.

About Carriage House Manor

Carriage House Manor is a skilled nursing / long term care community in Sulphur Springs, Texas. The community is licensed for up to 144 residents.

Families rate Carriage House Manor 3.3 out of 5 based on 26 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Carriage House Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Carriage House Manor

3.3overall · 26 ratings combined

3.3★ on Google (26)

angela baldridge

Mar 2026

via Google

My mother stayed in the rehab facility for about 3 weeks. All the staff was very attentive to her and her needs and they were very professional. She really loved all the staff she met during her stay. She was very satisfied with the care she received. I am very happy she got to stay there for her rehabilitation and I highly recommend them.

Robert Rainey

Jun 2025

via Google

Rehab is good. Care for patients is very poor. Had one nurse verbally abused my mother. And found out they gave her to much pain medication. Very disappointed in this place

Ashlee Abrams

Nov 2024

via Google

I went to look at this facility seeking comfort and care for a loved one . I was given a tour of the facility and it was nice , but the only thing I didn’t like is how it was a group of workers just standing around and talking real unprofessional. As they seen the young lady giving me a tour they stopped talking and gave me a blank stare . I want my loved one to be cared for at all times . It was like 5/7 people standing around at the nursing station. I’m going to continue to search for my loved one . I understand they may have multiple families to deal with but I’m not liking how they stood around as if they didn’t have a job to do . I went to visit a few weeks ago and it was mid day time on my lunch break . May God bring good things to these individuals heart !

Nancy Attaway

Aug 2024

via Google

The friendliest staff, always helpful and prompt. Doesn't smell like a Nursing Facility, it is clean and welcoming. Very professional staff.

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Government Inspection History

4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 23, 2025Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Aug 31, 2025

Jun 26, 2024Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

Jun 13, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

Apr 26, 2023Fire Safety StandardHealth Standard14 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Carriage House Manor offer?

Carriage House Manor offers Skilled Nursing / Long Term Care.

Where is Carriage House Manor located?

Carriage House Manor is located at 210 Pipeline Rd in Sulphur Springs, Texas.

What do families say about Carriage House Manor?

Reviews of Carriage House Manor are sharply divided: several families praise the cleanliness, family-owned feel, and attentive rehab care, while others report serious concerns about staff professionalism, hygiene, and communication with visiting family members. With a 3.3-star average from 26 Google reviews, experiences appear to vary widely depending on the resident and circumstances.

How did Carriage House Manor do on recent health and safety inspections?

Carriage House Manor had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Carriage House Manor?

Submit the Request Information form on this page to connect with Carriage House Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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