A. Mitchell
May 2026
Carriage Hill has a relaxed home feel and the grounds are very nice. A family member recently came here so this is a transition time for us. Everyone is like family and the residents are offered activities.
1 / 5Quick Facts
- Payment Structure
- All-inclusive monthly rate, not tiered pricing
- Memory Care Feature
- Pet therapy offered on the dementia unit
- New Resident Support
- Welcome program introduces new residents to neighbors
What Families Think
Families describe Carriage Hill as a warm, home-like community where staff form close bonds with residents, especially in memory care. While many reviewers praise the nursing and care staff by name, a few raised concerns about food quality and facility cleanliness.
The Good
- Staff described as caring and attentive, especially CNAs
- Warm, family-like atmosphere noted by multiple reviewers
- Smooth move-in process with helpful admissions staff
- Pet therapy available for memory care residents
- 24-hour staff availability for personalized care
The Bad
- Several reviewers noted the facility could be cleaner
- One report of poor food quality
- One report of unequal treatment regarding resident belongings
AI-generated from reviews and community data.
Carriage Hill Retirement is a senior living community in Bedford, Virginia offering Assisted Living and Memory Care. Families rate it 4.2 out of 5 across 44 reviews.
About Carriage Hill Retirement
Carriage Hill is an assisted living and memory care community in Bedford, Virginia. The community accepts Medicaid and offers all-inclusive senior apartments at a budget-friendly monthly rate.
The community provides a range of amenities and programs designed to promote social connection, creativity, learning, and physical fitness. Residents can participate in wellness seminars, arts and crafts, card games, watercolor classes, cooking demonstrations, bridge games, walking clubs, and cornhole tournaments. Meals are prepared by chefs using fresh local ingredients and presented as social dining experiences in a restaurant-style setting.
Carriage Hill emphasizes personalized care with a 24-hour staff available to residents. The community offers holistic wellness programs and health information resources. A HEARTS welcome program is provided to help new residents adjust, including introduction to neighbors and staff support.
The facility features private bathrooms in resident rooms. Pet therapy is available on the dementia unit. The community describes its approach as providing southern-style hospitality and compassionate care designed to support an active, healthy lifestyle.
Types of Care at Carriage Hill Retirement
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Carriage Hill Retirement
4.2overall · 44 ratings combined
4.2★ on Google (44)
Susie Morris
May 2026
From processing the paperwork to move in day, it has been an absolute pleasure to work with Lindsey at Carriage Hill Retirement. She greeted us warmly as we toured the facility and on move in day I was even more impressed. What a huge blessing to know that our loved one is immediately loved. Everything is updated, clean, and the staff felt like family. We know shes in good hands. Thank you all!!
Melany Keith
Feb 2026
My Dad was at Carriage Hill memory care for a little over a month until he recently just past. Where the overall facility, I felt could have been kept a little more clean, I was very impressed with his care. I Especially was extremely impressed with his CNA , Katilin Rose. She was fabulous with my Dad. She basically worked almost ever single day. She would play games with him, she would send me pictures of him almost daily. She helped to feed when he needed help…. I could go on and on. She always would make sure My Mom and I were able to facetime him & say goodnight every evening when she was there. We have kept in touch since his passing. I also have to shout out Tenecia Jenelle, she was his Med tech nurse. She was wonderful with my Dad as well. We had several conversations about my Dad and I genuinely could tell how much she cared about him. I appreciate those 2 young ladies so much during his short time there. My Mom and I visited every day that I did not work. We got to learn some of the other residents. Most all of the residents are able to walk or move around in a wheelchair, dress themselves etc. My Dad was pretty much bed ridden. The staff interacted very well with residents, very patient, playing games with them etc. Over all experience was good.
Faye Parrish
Feb 2026
Carriage hill is a wonderful place for your loved ones.The staff is perfect, housekeeping. Maintenance kitchen and management. And nursing.And the activity director A very safe , loving environment for your loved ones
pat Melton
Dec 2025
Don't let them lie to you . The food is really bad . 99% of the nurses are great . They took our microwaves ,or should I say alot of people's microwave but not all . Why are some special ? I have only been here since the end of Sept . And I am already ready to run . I have no where else to go . But they that all my social security check so I am stuck here I was better off where I was at least I ate better where I was with what I had . We need help here from someone who just be put off .
Frequently Asked Questions
What types of care does Carriage Hill Retirement offer?
Carriage Hill Retirement offers Assisted Living and Memory Care.
Where is Carriage Hill Retirement located?
Carriage Hill Retirement is located at 1203 Roundtree Dr in Bedford, Virginia.
What do families say about Carriage Hill Retirement?
Families describe Carriage Hill as a warm, home-like community where staff form close bonds with residents, especially in memory care. While many reviewers praise the nursing and care staff by name, a few raised concerns about food quality and facility cleanliness.
How can families visit Carriage Hill Retirement?
Submit the Request Information form on this page to connect with Carriage Hill Retirement and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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