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Carol Ann's Home Assisted Living

4215 Hilton Head

4.5(8 ratings)

Carol Ann's Home Assisted Living — photo 11 / 5

Quick Facts

Total units
8
Setting
Small home-style residence, not large institution
End-of-life support
Can coordinate with hospice care when needed
Memory care training
Staff trained 24/7 in Alzheimer's and dementia support

What Families Think

Most reviewers describe Carol Ann's Home as a warm, family-like setting where caregivers formed close personal bonds with residents and kept families informed. One reviewer, however, described a frustrating experience with management communication and said the facility did not match its photos, so experiences may vary by home location.

The Good

  • Small home-style setting feels like family, not institution
  • Caregivers described as kind and attentive by multiple reviewers
  • Residents and families included in celebrations and holiday gatherings
  • Staff trained specifically in Alzheimer's and dementia care
  • Grounds facing golf course and wooded outdoor space

The Bad

  • One report of unresponsive, rude management and unclear room availability
  • One report that the physical home looked worn and unlike photos

AI-generated from reviews and community data.

About Carol Ann's Home Assisted Living

Carol Ann's Home Inc is an assisted living and Alzheimer's memory care community located in San Antonio, Texas. The community specializes in personalized, person-centered care for seniors requiring assistance with daily living and those managing dementia.

The community employs a professionally trained team available 24/7 who are specifically trained in supporting residents with Alzheimer's and dementia. Care plans are customized to address individual needs, with an emphasis on promoting comfort, independence, and dignity. The staff maintains transparent communication with families, providing regular updates on residents' well-being.

Carol Ann's Homes operates in small home settings designed to feel like family residences rather than institutional facilities. These homes feature expansive kitchens where residents can eat as a community or in their rooms if preferred. The facilities include outdoor spaces such as grounds facing a golf course and wooded settings. The community organizes regular functions, family gatherings, and seasonal activities, and can coordinate with hospice care when needed.

The community recognizes the unique challenges of transitioning seniors into assisted living and aims to foster a sense of belonging and community. Staff are trained to support residents through this transition and to help residents feel welcomed and important in their new environment.

Types of Care

Assisted Living

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Reviews

4.5overall · 8 ratings combined

4.5★ on Google (8)

Sabrina Garcia

Aug 2023

via Google

The manager Elizabeth, at this place is so rude. This is my first experience finding a home for my dad. She kept saying she would call me back, never did and then in the end said the room we wanted was rented out already. We had an appointment to book it and weren’t even told about the room no longer being available. This was going to be a temporary home for my dad. The nurses seemed very nice. But that manager was so horrible. I understand care for a senior is not easy to find, but with people like this. It just goes to show the lack of empathy these people have. The house itself was disgusting. Looked like an old house with multiple rooms. Nothing like the pictures shown

Manijeh Mazinani

Oct 2021

via Google

For the first time I called this facility in Hilton head dr on Saturday and Rene the nurse answered the phone, I was very impressed with her kind, caring voice and response!! I met her today while visiting my aunt, she is superb!!! Very lovely, helpful and kind lady.. if she can make my aunt happy that means she is very patient with positive attitude. Outdoor was very cute and open to golf course. I am glad my aunt is in a good caring home!!

Barbara Reed

Jun 2021

via Google

We had a wonderful experience at Carol Ann’s Hilton Head home. My Mother-in-Love was there for over 2 years. The caregivers were so kind to her. Each had their own special relationship with her. Although, Mama Mary has since passed away we will never forget the grand way in which we were able to celebrate her 94th birthday with all the other residents, caregivers, family members and the many holiday gatherings. Our experience with Carol Ann’s Hilton Head Assisted living was personal, welcoming, clean, and honoring. Thank you! We miss her…

George Reed

Jun 2021

via Google

We were very fortunate to have found Carol Ann's Home for my Mom. We came often to visit and knew she was loved and well cared for. We came to know and love the other residents there as well. Everyone has their own special needs and I was impressed at how much effort was made to meet those needs. Mom is gone now but it's comforting to know that she always had "family" around her during her time there.

Michael Wallace

Dec 2016

via Google

This Assisted Living facility is truly something different than one would expect. From the great Golf views to the Home feel, it is definitely a place that I would recommend to a close friend or family member. Working in the Healthcare Industry for over 25 years I have never seen an Assisted living Facility that goes above and beyond to take care of their residents like Carol Ann's does. They strive to make every resident feel right at home and one of their own family.

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Frequently Asked Questions

What types of care does Carol Ann's Home Assisted Living offer?

Carol Ann's Home Assisted Living offers Assisted Living.

Where is Carol Ann's Home Assisted Living located?

Carol Ann's Home Assisted Living is located at 4215 Hilton Head in San Antonio, Texas.

What do families say about Carol Ann's Home Assisted Living?

Most reviewers describe Carol Ann's Home as a warm, family-like setting where caregivers formed close personal bonds with residents and kept families informed. One reviewer, however, described a frustrating experience with management communication and said the facility did not match its photos, so experiences may vary by home location.

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