4607 Lennox Ave
3.7(6 ratings)· Sherman Oaks average: 4.3
1 / 5California CDSS
Reviews for Carmel Oaks are sharply divided: several families praise attentive, caring staff and strong communication, while one detailed account describes serious safety and care concerns during a five-month stay. A separate low rating stemmed from a dispute over parking signage rather than care quality.
AI-generated from reviews and community data.
Carmel Oaks Assisted Living is an assisted living community in Sherman Oaks, California, offering a home alternative for seniors with private rooms, healthy meals, care, supervision, activities, and entertainment.
The community is designed as a warm and welcoming facility where staff members provide personalized attention to each resident. The environment emphasizes a home-like setting with a caring approach to daily living and support.
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Help Me Choose3.7overall · 6 ratings combined
3.7★ on Google (6)
gary cunningham
Apr 2023
The people running this place have put up illegal and fake signs to try and prevent people from parking at the facility. They have a fake fire lane sign at the end of the road and illegal towing signs on the side of the building even though it is a public street. They have attempted to intimidate me with threats of towing my car if I park in front of the building.
C K
Aug 2022
The care that my loved one received here was second to none I never had a moment of apprehension at all the staff is knowledgeable and their bedside manner was unmatched…as we age our parents age so knowing they are in loving and caring hands..I’ve already recommended this place to several of my peers…10/10
noraet neshan
Dec 2020
The best place ever. They are very carrying and experienced. Beautiful and safe home with very good communication. My father lives at Carmel Oaks Assisted Living. He was under weight when I took him over there. But, after all the good care, he gained some weight and he looks happy and healthy. Thank you so much Carmel Oaks team.
Heidi Aquino
Dec 2020
It’s been a tough year, but nothing has brought my family and I more peace of mind than having our grandmother being taken care of by the staff here. Their communication and care for her has been beyond amazing. The people who work here go above and beyond for their patients. We truly appreciate it. Thank you so much!
Carol RoyceWilder
Dec 2020
My mother was in this facility for 5 months and as time progressed we realized it was a very poor environment for multiple reasons. We would never recommend this place to anyone: safety concerns, haphazard care, and ultimately, no real concern for her welfare. These people do not have the requisite knowledge or skill set to be running a board and care home for the elderly. They present well on the surface, and seem caring, but ultimately my mother became afraid, bullied by a caretaker, very unhappy with the food and psychologically miserable. When we suggested the caretaker was completely unacceptable, and things needed to improve (such as wear a mask due to covid) they blamed my mother for being the cause of the problems, taking no responsibility for their actions and inactions, of which there were many. In the course of 5 months, 2 other residents came and left within two weeks each, and there was a turnover of three caretakers, none of whom were at all suitable. Fortunately, we found an excellent location to take her to and the change is dramatic. This place should be closed down.
Carmel Oaks Assisted Living offers Assisted Living.
Carmel Oaks Assisted Living is located at 4607 Lennox Ave in Sherman Oaks, California.
Reviews for Carmel Oaks are sharply divided: several families praise attentive, caring staff and strong communication, while one detailed account describes serious safety and care concerns during a five-month stay. A separate low rating stemmed from a dispute over parking signage rather than care quality.
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